Computer Skills: Simply Accounting,Quick Books, SAP (SD,FI,BI )
Resume:
Annamarie J Lottering
***********@*****.***
Highlights of Qualifications
More than 10 years Accounting experience with specialization in Accounts Receivable and Billing(Invoicing)
Strong computer skills (Coach others)
Proven ability to work independently and as part of a team
Exceptional customer service skills and ability to work in a fast paced environment (Appraisals from customers)
Experienced MS Office user, Excel, Word, Project Office, Outlook, Access, Simply Accounting
Initiated various projects to improve Business processes (Automation, Reconciliations, Reporting issues timeously)
Implemented effective measures to decrease Revenue Leakage (Graphs, Reconciliations, Variance explanations, proactive red flags before billing)
Good understanding of general accounting procedures.
Demonstrated Skills and Experience
Accounts Payable/Receivables
Strong problem-solving and communication skills demonstrated in successful resolution of customer billing issues(I walk the extra mile to assist the customer, when I assisted a customer, they always come back to me/ask for my assistance)
Committed, hard and loyal worker. (See myself as part of the Business…)
Take ownership of my work. (What would I do if this was my own Business)
Ability to maintain precise records and proficient in Accounts Receivable.
Sound knowledge of collection and claims procedures.
Audited Billing processes. Acquired necessary data, analyze problems and identify root causes of Revenue Leakage.(Identified several accounts to be mismanaged and invoicing to be incorrect due to manual intervention, initiated a project to automate)
Managed multiple projects including training and supervising staff
Proven ability to meet deadlines to complete work in an efficient manner, independently or as part of a team (Received appraisals for exceeding in this instance, I work overtime, ask for help. Keep track of projects to ensure deadlines are met)
Skilled with planning, delegating, organizing and scheduling to increase productivity(implemented automated reconciliations to save time and increase productivity)
Known for following policies and procedures (Reported a few cases to Fraud management within company)
Exceptional ability with analyzing data and performing Reconciliations to identify discrepancies(Once I found the solution where there was a system failure, not even the developers could figure what went wrong)
Self-motivated and technically skilled, accounts receivable specialist
with experience in managing high volume of accounts (from 20 – 2000).(People in my organization would refer someone to me to assist when struggling on excel or system issues to assist solving the issue)
Customer service
Consulted with customers to identify needs
Resolved customer concerns discretely and quickly resulting in customer and management satisfaction – (New deal signed as a result)
Provided support to Business customers
Proven ability to work with difficult customers, willingness to assist – (Sales use to refer customers to me for assistance)(Customers preferred working with me, I am professional but show interest and care about my customers)
Ability to listen to the customer(Received several appraisals for the way I handle customers)
Reliable, and person of integrity – (Stick to what I said I would deliver)
Problem solver, resourceful in seeking solutions to fit the customer’s needs
Employment History
Manager Commercial support Mobile 2009-2013
(Accounts receivable and customer services) Vodafone SA
Accomplishments:
Consistently met set targets
Accurate and complete Invoicing of customers
-Comparing invoices to contracts to products delivered.
-Implemented and performed reconciliations to identify variances.
Startup Vodacom Business, implemented Billing procedures and policies.
Migrated customers to our systems from another company within set time frame
Collections for these customers within the set time frame
Monthly reporting on aging of Customer balances
Managing Staff
Billing/Invoicing Manager Telkom Media
(Accounts Receivable) Media/Cable TV 2007-2009
Accomplishments:
Startup Company
Evaluated and implemented ERP system (SAP)(Team effort)
Successfully, implemented AR policies and procedures
Recorded all customer information
Monthly Customer invoicing
Monthly Bank Reconciliations
Daily payments
Journals
Education
Bachelors: Applied Business Admin: Accounting Current NAIT
Management Development Program (Certificate) Completed
Cost and Management Accounting (National Diploma) Completed – IQAS evaluation
Additional Training
Simply Accounting
Outlook
MS office, Excel Advanced
MS Access
Infoview
Systems experience
Oracle (Siebel, CRM module)
Oracle Financial systems
Sage L500/Eppix(Billling)
SAP Vanilla(Sales and Distribution, Project module)
SAP vs 7(Sales and Distribution, Financial Module)
Accpacc
Business Objects
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