Quality Engineer Manufacturing

Chai Thao

**** ****** ***, ***** ****, MN *****; 651-***-****; **.********@*****.***

Objective

I am seeking an Engineering position within a company where I can use my experience and skills to help increase productivity and maintain goals.

Summary

A results driven motivated manufacturing professional with over 5 years of professional experiences as a Manufacturing Technician and Manufacturing Quality Engineer within Class II and III medical device industry. I’m detailed-oriented and a problem solver with extensive experiences in testing and collecting data for medical devices. I have trained many technicians on troubleshooting and testing medical devices. I am a strong team player and have collaborated with engineers and my peers using multiple lean tools such as a visual Kanban, 5S and Kaizen to identify and reduce waste in the process, increase flow and reduce failure rates of devices.

Professional Experience

Minnetronix, Saint Paul, Minnesota, January 2014 - Present

Manufacturing Quality Engineer

oComplaints Processing

oInvestigating Out Of Box Failures to find root cause

oImproving processes to reduce OOB and Field Failure complaints

oEngineering Change Order

oCreate change orders to process changes for documentations, parts changes, BOM changes and supplier change requests

oPull team together to review and complete Engineering Change Orders

oAudits

oPerform Internal audits of Quality system and production cells

oSupport Customer audits

oDaily Production support

oNon-Conformance creation, review and processing

oRework Log review, creation and processing

oCreating and updating procedures for manufacturing lines

oCreate Deviations

oWork with Manufacturing Engineers and operators to improve work flow in cells

oWork in cross functional teams (ME/QE/EE)

oQuarterly First Pass Yield report out to Engineering and business team

oMonthly product metric review

oESP (Eliminating Small Problems)

oContinuous improvement tool used to help improve the production floor

oDaily Gemba/5S walk on production floor

o Customer support

oWork closely with customer to support and resolve problems

oSupport customer with correct documentations during audits

oQuarterly and Weekly meetings with customers to discuss product performances

Project

oStatistical Process Control Software "Infinity QS" Proficient

oIn the process of implementing SPC software onto the production floor

oSPC will greatly enhance data collection, will allow for real time data entry and collection, and will reduce the amount of time it takes Engineers to pull and trend data

oEquipment IQ/OQ/PQ SOP

oWork in a team to create SOP for qualification of new equipment and custom fixtures

oThis SOP will standardize how qualification is performed on new equipment and custom fixtures

Minnetronix, Saint Paul, Minnesota, July 2011 - January 2014

Manufacturing Technician

oTesting and troubleshooting of Class II/III medical devices

oDocumentation of test results and reworks

oRedlining of test and assembly procedures

oTrained technicians on multiple projects

oParticipated in lean projects

oPerforming time studies

oCell setup (bench layout, parts locations, and tool requirement)

oDesign transfer project

oInvolvement with the design transfer of projects to get ready for the manufacturing floor

oBy using lean tools created a one piece flow work cell

oCreated visual Kanban system.

oResulting in ability to produce units under the quoted rate when lean tools were applied

Education

oDunwoody College of Technology, August 2011 to June 2013

oBachelor of Science, Industrial Engineering Technology, GPA – 3.12

oDunwoody College of Technology, September 2009 to June 2011

oAssociate of Applied Science, Electronics Technology, GPA - 3.31

oLean and Six Sigma Introduction modules

oModule I : 5S

oModule II : Batch Vs. Flow

oModule III : 8 Waste

oLean Six Sigma training/ Simulation

Awards and Training

o Infinity QS Certification of Completion 2016

o ISO 9001:2008 36 Hour Lead Auditor Training with Medical Device Focus- 2015

o ISO 13485:2003 Training 2015

o IPC-A-610 Certified IPC Specialist

o Certificate of Completion Basic Hand Soldering Training

o Certificate of Completion Advanced Hand Soldering Training

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