Customer Service Team Leader

Tatiana Pineda

Barista and Team Leader (english)

Edmonton, AB

************@*******.*** - 780-***-****

WORK EXPERIENCE

Barista and Team Leader (english)

Starbucks - 2014 - 2017

• Customer Service, management of team members

• Inventory, counting and balancing tills

• Training new employees

Z comunicaciones S.A: Internship (spanish)

Adminastrative assistant

- 2012 - 2013

• Restucturing of marketing, and sales

• Rebranding of company image

EDUCATION

diploma in Business Administration

Northern Alberta Institute of Technology

2016

Communication and Corporate Relations

University of Medelllín

2008 - 2013

Certificate in ENGLISH LANGUAGE TRAINING

University of Alberta

2013

ADDITIONAL INFORMATION

RELATED SKILLS AND PERSONAL ATTRIBUTES:

• Excellent communication and organizational skills

• Punctual, proactive, and motivated to learn

• Two years of customer service in English

• Works well as a team member, and under pressure

• Fluent in Spanish

Contact this candidate