Erin L. Flaherty

*** ****** ****

Del Mar, CA ***14

480-***-****

aczt2u@r.postjobfree.com

Career Summary

I have been a software professional for the past 20+ years with a few different roles including software quality assurance, development experience, and project management. Most of my time has been spent on quality assurance responsibilities mainly focused on applications written in Java, React, JavaScript, C, and Ada connecting to a variety of databases on multiple platforms/operating systems. I have experience in manual and automated testing and been involved in all stages of the software development life cycle.

EXPERIENCE

Axway

Phoenix, AZ (May 2014 - present)

Senior Quality Engineer III/QA Referent

Participating in the design phases of the product/component and help/guide choices for better testability

Ensuring the definition and regular review of the adequate test approach & coverage during the development process

Helps, coaches and supports the development teams around testing practices and tools ensuring, via audits and reviews, that the processes and practices applied by the teams allow the conformance with the requirements defined in the QMS

Promoting and facilitating the team Continuous Improvement

Drives the external as well as internal defect triage

Coordinates the release readiness process

Contributes to the backlog preparation and planning sessions

Verified functional and user experience code changes to an onboarding application, based on microservices, met acceptance criteria. This includes asking questions and collaborating with architect, business analyst, and developers to determine the proper outcome

Coordinated and led exploratory testing sessions each sprint

Determined test strategy, wrote test cases, performed manual testing, and wrote automated UI tests in JavaScript within a mocha framework - WebdriverIO/selenium standalone server

Verified API changes manually using Swagger

Wrote and performed manual testing for the end-to-end scenario of the application

Participated in sprint planning, retrospective, scrum of scrum, and stand-up meetings with project team

Performed quality assurance and scrum master responsibilities for the Validation Authority project

Verified multiple OpenSSL updates to the application written in C

Updated, maintained, and analyzed failures of automated regression suites written in Java with over 2000 tests

Installed and setup test environments on AIX, Linux, Windows connecting to Oracle, MySQL, DB2 databases

Executed and updated manual regression tests on MQ/JMS messaging functionality

Verified newly implemented AS4 communication protocol and performed release readiness and upgrade testing of B2B application

Apollo Group, Inc.

Phoenix, AZ (October 2009 – May 2014)

Software Quality Assurance Analyst II

Tested REST based API’s in Salesforce application using Postman

Verified changes both manually and by updating Selenium scripts to multiple Java applications that automated software deployments to various environments/targets

Created and updated pertinent test data in MySQL for baseline regression tests as well as manual tests

Deployed code and databases to production using Continuous Delivery methods

Used Kanban board in Jira for tracking user stories through all phases of the SDLC

QA Lead for two applications with another functional, an automated regression, and load/performance tester using agile methodologies

Deployed code and database changes to test environments and worked with Release Team and Development team when issues were encountered

Worked with automation tester to design tests for automated regression suite including creating components in QC

Created test plan, test scripts, and executed tests in Quality Center for various applications

Utilized Rabbit MQ for messaging issues

Testing efforts proved nearly 100% Defect Detection Ratio

Learned quickly and was a major contributor to a successful roll-out of the Assignment Management Project

Worked effectively with development team, project manager, and product owner to successfully deliver applications within deadlines

Utilized agile methodologies on various projects including IM/Presence (chat), Media Library, Help, and Social Networking including attending daily stand-up, retrospective, and sprint planning meetings

Scoped efficient test strategies from understanding code changes including targeted regression

Completed Introduction and Advanced level QTP training

Wells Fargo Company

Chandler, AZ (Feb 2009 – October 2009)

Quality Assurance Analyst – Contractor

Wrote and executed test cases for a Compliance Risk Analysis System that is used by Risk Professionals written in .NET and JavaScript connecting to SQL Server 2005 databases

Worked with developers and business analysts to identify testing strategies for CRAS+ application modifications

Utilized Mercury Quality Center for test case creation and test case execution

Continental Promotion Group, Inc.

Tempe, AZ (August 2006 – Feb 2009)

Team Lead Quality Assurance

Wrote and executed test plans and test cases for larger projects

Verified enhancements and bug fixes of a variety of software applications written in SQL Server 2000/2005, .NET, JavaScript, PowerBuilder, and Visual FoxPro

Worked with developers and other appropriate parties to identify testing strategies for promotion setup/processing, Customer Service, import, invoicing, check/label printing, e-mail and error clearing application

Coordinated and performed release management procedures for QA and production releases

Deployed PowerBuilder builds to production

Assembled and compiled front-end PowerBuilder builds and prepared back-end changes for DBA s

Recorded defects in Bugzilla/Bug Tracker .NET and worked with developers, project manager, and other relevant parties until resolution

Mentored new team members and conducted training sessions

Audited the test artifacts and progress of QA Analysts

Contributed improvements to the QA process and defect life cycle

Equity Methods, LLC

Scottsdale, AZ (April 2006 - July 2006)

Quality Assurance Analyst

Regression tested employee stock option web-based application written in Java, JavaScript, SAS, T-SQL connecting to a SQL Server 2000/2005 database including identifying and reporting bugs and working with developers until resolution

Planned and conducted failover testing of new infrastructure involving network switches, load balancer, application servers, and database servers

Verified round-robin load balancer configuration

Validated database migration from SQL Server 2000 to SQL Server 2005 with new database schema

Reviewed and evaluated test automation tools including Mercury Quality Center, QuickTest Pro

State of Arizona Department of Environmental Quality

Phoenix, AZ (October 2005 - April 2006)

Lead Software Tester - Contractor

Introduced testing strategies for quality assurance purposes

Researched automated testing tools to implement regression, load and performance testing as well as existing tools currently in-house

Performed proof of concept tasks for assembling a software testing team

Tested Web, Oracle Forms, Reports, and FoxPro Clipper applications

Wells Fargo Company

Chandler, AZ (June 2004 - June 2005)

Quality Assurance Analyst - Contractor

Verified Connexion and webMethods code components of financial systems through manual running of jobs and test scripts

Led and managed testing efforts for many customer implementations including working with Key Engineer, Business Analyst, development, and other testers to project completion

Reported defects and performed troubleshooting with development until issues were resolved

Performed quality assurance analyst duties for many new customer implementations

Participated in many successful customer installations into production environment

The Boeing Company

Mesa, AZ (August 2001 - May 2004)

Software Engineer - Contractor

Verified Apache Longbow software (written in Ada), matched requirements using C scripts in a sophisticated desktop and laboratory environment

Created new test scripts for verifying new requirements using C connecting to an Oracle database

Identified automated testable requirements while identifying non-testable requirements

Performed systems processor, weapons processor, and display processor software verification testing

Participated in a low-height warning system, engine performance page, and sanitization project

Performed test engineer duties on incremental builds as well as on builds for software baseline verification testing (SBVT)

Recommended requirements analysis tool to management for project tracking

Prepared slides for weapons processor subsystem presentation

Inspected Ada code to ensure it matched requirements and functionality was correct

Mentored new and junior team members

Reviewed verification documents before submitting to QE

Pegasus Solutions, Inc.

Phoenix, AZ (April 2000 - June 2001)

Programmer

Implemented new functionality to a 3-tier client/server system which uses C and shell script code on a Sun Solaris platform and an Informix database (over a million lines of code on a mature structure)

Worked on a project that evolved a mature C system to use object-based methodologies

Enhanced system to add e-mail capabilities for major customer

PCS Health Systems, Inc.

Scottsdale, AZ (January 1997 - March 2000)

Programmer Analyst

Developed and maintained a Pharmaceutical Benefit Management System which processed prescription claims

Programmed on the server side of a client/server environment in C on a UNIX platform connecting to an Oracle database using embedded SQL in the C programs to manipulate data

Built new billing screens on the Medical Services Tandem Helpdesk

Analyzed, designed, coded, tested, and implemented enhancements on Tandem and IBM sides of the Performance Lab & EPIP systems for batch and online transactions

Maintained Access databases including Visual Basic modifications for the Performance Lab team

Converted Access applications to be Year 2000 compliant

Intern (May 1996 - December 1996)

Conducted research and archiving of an obsolete system

Supported COBOL II conversion project to meet new ITD standards

CERTIFICATIONS

Certified Tester, Foundation Level

February 2012

EDUCATION

BACHELOR OF SCIENCE, COMPUTER INFORMATION SYSTEMS

Arizona State University December 1996

SKILLS

Languages: Java, JUnit, JavaScript, Python, C, SQL, shell scripting, VB, PL/SQL, XML, HTML, COBOL, SCOBOL, OS JCL, Visual C++, FORTRAN, Pascal, BASIC

Databases: MySQL, SQL Server, Oracle, DB2, Informix, MS Access, RDBMS

Software: Zephyr, GIT, Jenkins, Selenium, TestNG, Jira, Confluence, node.js, WebdriverIO, mocha, chai, Apache Maven, Apache Tomcat, Wiki, SVN, Bamboo, Quality Center/ALM, SoapUI, MySQL Workbench, MS Outlook, MS Word, MS Excel, MS PowerPoint, MS Visio, SQL Server Management Studio, Bugzilla, Mantis, Test Director, VersionOne, Postman, REST client, Swagger, Fiddler, Firebug, Rabbit MQ, AWS

Operating Systems: Linux, Windows, UNIX, HP-UX, Sun Solaris, AIX, Power PC, VME, Virtual PC

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