Field Service Manager

** **** ******, **********, ** ***** 617-***-**** *******@*****.**

MIGUEL MALDONADO

Objective

To obtain a challenging position that will allow me to utilize my leadership skills

Experience

**** – 2012

Bernie and Phil’s Furniture

Westborough, MA

Sales Associate

Consult with customers who enters the department, maximizing their buying and ensuring that they purchase the correct bedding, accessories and service plans to customers to meet their furniture needs

Ability to professionally interact with the public Sells all categories of home furnishings

Maintains integrity of reports and/or customer orders

Work towards increasing our bedding unit numbers within the department

Warehouse Manager

Maintain daily operations of warehouse; receiving, warehousing, and distribution of incoming and outgoing merchandise. Coordinating of all operational, and personnel policies and procedures.

Controlled inventory by conducting physical counts; reconciling with data storage system

Maintain warehouse operational requirements by scheduling and assigning employees; following up on work results.

Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.

Responsible for maintenance, cleanliness, and furniture preparation and assembly for the show room floor.

2004 - 2005

Image Technology

Canton, MA

Field Service Technician

Responsible for servicing and repairing Richov/Lanier copier machines

Solve customers’ problems

2000 - 2004

Boston Party Rental

Boston, MA

Foreman

Responsible for assisting customers with daily orders.

Supervised staff of five

Solved customers problems on a daily basis

Forklift certified

1997- 2000

Seymour’s Ice Cream

Boston, MA

Machine Operations Supervisor

Responsible for training new employees

Supervised staff of eight

Performed daily activities

Ordered and stocked supplies

Performed repairs on various machine

Education

2004

Bay State School of Technology

Boston, MA

Certificate

Course consisted of 600 hours of hand-on and classroom training in the areas of study; Analog and digital electronics, microprocessor theory, installation, troubleshooting and repair of computers and computer networks. Computer Operating Systems DOS, Windows 9x, 2000, NT, Network Operating Systems, Internet Fundamentals and LINUX.

References

Available upon request.

Contact this candidate