Microsoft Office Front Desk

DOSUMU YETUNDE MYA

**,****** ***** ****** *****-SURULERE, LAGOS

PHONE NO : 080********, EMAIL : ******.*******@*****.*** PROFILE SUMMARY

Highly organized and dependable with about 5 years progressive experience in performing a wide range of Front desk, clerical and administrative tasks.

Friendly and polite individual with demonstrated talent to resolve customer complaints, handle high volume phone calls and answer customer queries.

Exceptional verbal and written communication skills with the ability to multitask, work under pressure and manage my time and responsibilities.

OBJECTIVE

Seeking a Receptionist position utilizing exceptional communication skills, clerical abilities and front desk experience to ensure optimum performance of the company. SKILLS

Proficiency in Microsoft office, internet use and e-mailing.

Excellent verbal and telecommunication skills.

Effective management and organizational abilities.

Ability to work effectively with others in a diverse team.

Great planning, reporting & multi-tasking skills.

Ability to prioritize task & delegate when necessary EDUCATION

2013: NYSC Discharge Certificate

2011: Lagos State University, Ojo, Lagos (B.Sc. Microbiology)

2002: Federal Government College, Ijanikin, Lagos ( S.S.C.E ) WORK EXPERIENCE

Critical Rescue International - No 26, Talabi Street off Adeniyi Jones, Ikeja, Lagos Feb 2016 – March 2017

Administrative Assistant

Oversee day to day administration of the office

Liaise with visitors, contractors and vendors

Organize meetings and conference rooms

Manage filing, storage & security of confidential company documents.

Supervise subordinate staff

Maintain facility & utility bill payments

Data management of vendors, suppliers and service providers

Inventory and fleet management

Manage and procurement of office supplies and equipment

Prepare reports on expenses and account reconciliation

Schedule in-house and external events

INTERESTS

Socializing and travelling

REFERENCES

Available on request

Superflux International limited - No 3, Vori close, off acme road, Ogba, Lagos October 2013 – December 2015

Front desk Officer

Ensured reception area is clean and well organized.

Welcoming visitors and directing them appropriately.

Receive incoming and outgoing calls and directing them appropriately

Receive and send out documents

Distribute newspapers to appropriate department

Photocopying,scanning, filing documents and data management

Monitor office supplies and place orders when necessary

Schedule meetings and conference rooms

Assist the HR Manager in coordinating interviews and general recruitment process. Saipem Nigeria Contracting Limited (NYSC) - No 19b, Adeola Odeku street, Victoria Island Lagos July 2011 - August 2013

Front desk officer

Maintain cleanliness and manage reception environment

Answer and forward phone calls to appropriate staff and department

Attended to requests and complaints

Coordinate mail flow in and out of office

Collection, sorting and distribution of parcels and other mails

Maintained confidential files & records

Provided administrative support and any other duties assigned to me. Dansa foods limited - Pan Warehouse,Abule-Osun off Badagry road, Lagos January 2010 – April 2010

Industrial Trainee

Worked in the quality control department carrying out food analysis in the laboratory.

Writing and documentation of lab reports.

Weekly stock counts and documentation of materials in the ware house.

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