Real Estate Customer Service

Carla L. Bishop

**** ******* ******. • Philadelphia, PA 19111 • 267-***-**** (C)

Email: ***********@*******.***

Professional Experience

Allied Universal, King of Prussia, PA 2017 - Present

Dispatcher and Public Safety Officer at Cabrini University

Analyzes and evaluates complaint call information and determines dispatch priority and appropriate personnel and resources required

Uses radio codes to dispatch and coordinate personnel response units to incidents that originate with 911, non-emergency, and radio calls; transfers the information so that medical and fire response units are dispatched to incidents

Follows all safety rules and protocols included in the Injury and Illness Prevention Program; takes appropriate action as required to identify and correct safety hazards and report safety concerns to his/her supervisor

May provide training to other Public Safety Dispatcher(s) on as-needed basis;

Maintains radio contact and monitors the status of field units and incidents at all times

Enters information into the Computer Assisted Dispatch (CAD) and supportive systems, which processes information and associated data on incidents

Monitors video screens including Cabrini University and the exterior of the public safety building, and notes any unusual activity

Recognizes and responds to alarms and alert tones associated with equipment malfunctions and calls-for-assistance

Keller Williams Main Realty, Bryn Mawr, PA 2016- 2017

Real Estate Agent/Realtor

Show potential clients houses.

Negotiate the purchase, sale, or exchange of real estate.

Negotiate a loan or real estate.

Lease or rent real estate.

Collect, offer, or attempt to collect rent for the use of real estate.

Assist the broker in managing property

Rise and Shine Learning Academy, Philadelphia, PA 2013-2016

Director

Founded and manage highly successful Daycare operation.

Oversee and assist with all daily activities, including customer service.

Perform inventory control, ordering, and purchasing. Negotiate agreements with vendors, ensure all deliveries accurate and on time.

Hire and train employees, prepare weekly schedules, monitor and evaluate performance.

Responsible for all bookkeeping, and payroll.

Responsible for administrative functions such as filing, data entry, and visitor relations.

Performed word processing, created and maintained spreadsheets, prepared PowerPoint presentations.

Teach various educational programs to children.

Securitas Security Philadelphia, PA 2011-2013

Security Guard

Updating and maintaining appropriate security records.

Dealing quickly with emergency situations like fires or violence.

Ensuring that all information received and relayed is done so quickly, efficiently and accurately.

Conducting external patrols to prevent theft and unauthorized entry etc.

Dealing with all lost and found property.

Maintaining an accurate record of any incidents that occur.

Century 21 Advantage Gold Philadelphia, PA 2012-2012

Real Estate Agent/Realtor

Show potential clients houses.

Negotiate the purchase, sale, or exchange of real estate.

Perform a comparative market analysis.

CNS Investment Group, INC – GIRALDO Real Estate Group, Philadelphia, PA 2010-2012

Real Estate Agent/Realtor

Show potential clients houses.

Negotiate the purchase, sale, or exchange of real estate.

Negotiate a loan or real estate.

Lease or rent real estate.

Collect, offer, or attempt to collect rent for the use of real estate.

Assist the broker in managing property.

Perform a comparative market analysis.

RE/MAX City and Suburban, REALTORS, Philadelphia, PA 2006 –2010

Real Estate Agent/Realtor

Assist clients with property sales and development.

Hold open house.

Preparation of legal documents including listings and sales contracts.

Analyze market trends to determine competitive market prices.

Carla’s Bright Beginners Daycare/T and C Preschool, Philadelphia, PA 1998 - 2012

Director

Founded and manage highly successful Daycare operation.

Oversee and assist with all daily activities, including customer service.

Perform inventory control, ordering, and purchasing. Negotiate agreements with vendors, ensure all deliveries accurate and on time.

Hire and train employees, prepare weekly schedules, monitor and evaluate performance.

Responsible for all bookkeeping, and payroll.

Responsible for administrative functions such as filing, data entry, and visitor relations.

Performed word processing, created and maintained spreadsheets, prepared PowerPoint presentations.

Teach various educational programs to children.

City of Philadelphia, Philadelphia, PA 1996 – 2008

Police Officer

Maintain Order by keeping peace through enforcement of laws and societal norms.

Investigate crimes, such as burglary, theft, rape, child abuse and etc.

Program finger prints for burglaries.

Maintain public order to apprehend suspected perpetrators, detain them, and then inform the appropriate authorities.

Strivers Temporary Agency, Philadelphia, PA 1995-1996

Clerical Clerk, Data Processing, Secretary

Managed telephones and all correspondence.

Performed work processing, created and maintained spreadsheets.

Responsible for administrative functions such as filing, data entry, and greet clients.

Assisted with scheduling.

Cornell and Company, Philadelphia, PA

Ironworker

1993-1994

Fabricate, construct, join, repair and service any structural ironwork or

metalwork and pre-cast concrete structures, such as: scaffolding,

Structural steel buildings, bridges, ornamental ironwork and pre-cast structures.

SEPTA/Cornell Co, Philadelphia, PA 1993-1993

Administrative Assistant

Managed telephones and all correspondence.

Performed work processing, created and maintained spreadsheets.

Responsible for administrative functions such as filing, data entry, and greet clients.

Assisted with scheduling.

Kemper Insurance Company, Philadelphia, PA 1990-1993

Clerical Clerk, Data Processing, Secretary

Managed telephones and all correspondence.

Performed work processing, created and maintained spreadsheets.

Responsible for administrative functions such as filing, data entry, and greet clients.

Assisted with scheduling.

Education

Community College of Philadelphia, Philadelphia, PA

Associate Business Management (2000)

Community College of Philadelphia, Philadelphia, PA

Associate Business Marketing (2000)

Walden University, Baltimore, MD

B.A. Child Development Concentrating in Preschoolers, Infants,

and Toddlers (No Degree)

Lasalle University, Philadelphia, PA

Business/Accounting (Present)

COMPUTER SKILLS

Windows, MS Office, PowerPoint, Internet, Word Perfect Office, Quattro Pro/ Excel, Microsoft Office Word, and Microsoft Encarta

references

Furnished upon requests.

Contact this candidate