Seungmin (AKA DAVID) LEE

**** **** ******* ****: 408-***-****

Sunnyvale, CA 94089 e-Mail: aczt0b@r.postjobfree.com

OBJECTIVE Product Quality position in Operations/Manufacturing, ISO 9001/13485 QMS

Processes, Supplier quality, RMA/DOA reduction, NPI, IQC, TQM, CAPA, SCAR

EDUCATION

Master’s Degree OREGON STATE UNIVERSITY --- CORVALLIS, OREGON

-MS in Electrical and Computer Engineering

Bachelor’s Degree HANYANG UNIVERSITY SEOUL, KOREA

-BS in Electrical Engineering

EXPERIENCE

6 Months Quality Assurance Manager - Dynamic Integrated Solutions, San Jose, CA

(3/16-7/16) -Review & improve QMS for ISO 13485 for surveillance audit

-Internal audits for ISO 13485 surveillance audit

-Review & fine-tune processes/procedures for best product quality

-Reduce RMA and DMR rate with improved process (simplified MRB process)

-Review & fine-tune CAR process to minimize quality problems

-Develop SCAR process for better supplier control with minimum quality problems

-Implement CAPA process (internal & external)

-Internal training for ISO 13485 surveillance audit

-Quality data collection & analysis

9 Years Senior Quality Assurance Engineer - Fortinet Inc., Sunnyvale, CA

(8/07-3/16) -Certified ISO 9001 internal auditor

-Internal audits for ISO 9001 certification & re-certification

-Implement QA SCAR system with suppliers for supplier evaluation

-Review & improve QMS in Operations

-Track & analyze quality data on all quality issues from suppliers by CAPA

-Proactively resolve all quality issues in Operations, found in regular audits

-Resolve all customer complaints forwarded to Operations in time and take corrective actions in Operations

-Communicate with all PM’s to resolve quality problems immediately

-Write all new processes, SOP’s and forms in Operations

-Document control in Operations (compliant to ISO 9001)

-Review and improve all Operations and QC processes (IQC, Rework, Eval etc.)

-Monitor and report all IQC failures reported in QCDB Quality Management system

-Create RCA for IQC failures and follow up in Mantis Quality Management system

-Reduce known technical issues in Mantis Quality Management system with other related teams

-Generate quality reports, Worldwide IQC report, IQC Yield report, RMA/CRA report

-Daily hands-on QA including shipping OQA, IQC and Operations

-Control/Maintain products label formats working with Compliance Dept. using Agile

-QA NPI processes in Agile working with Engineering team

-Control/Maintain product UPC codes

-Serve as liaison with many teams to resolve any quality related problems

-Back up Ops Director and QC Manager as needed

2 Years Quality Assurance Manager - Hannspree California Inc., Fremont, CA

(1/05-12/06) -Establish, maintain and audit QMS

-Define & set up processes in Operations

-Communicate with HQ to develop coherent quality control processes

-Maintain incoming quality level communicating with HQ

-Develop ISO 9001 compliant QMS

-Collect and analyze quality data for consistent quality maintenance

-Develop and maintain incoming & outgoing quality assurance criteria

-Monitor overall product quality to maintain consistent quality level working with HQ

-Monitor subcontractor to maintain consistent incoming quality level

-Reduce customer complaints & RMA rate by implementing tight process control

5 Years Quality Manager - Altigen Communications, Inc., Fremont, CA

(5/98-7/03) -Reduce RMA/DOA rate significantly working closely with Tech Support

-Maintain high product quality by weekly Quality Meeting with TS, Mfg & Eng

-Monitor product quality using MTBF and quarterly failure rate

-Boost and monitor customer satisfaction by surveying them periodically

-Develop and administer quality control procedures and policies including RMA procedures

-Monitor quality level of subcontractors and vendors in Monthly Quality Meeting

-Streamline manufacturing processes to keep high quality

-Plan material purchasing of software product

-Develop ISO 9001 compliant document control system

-Control product serial numbers, revisions and software licenses

-Interface between Marketing and Manufacturing for new product release

-Direct and coordinate set-up for new product in production upon release

-Direct technicians to maintain highest product quality and efficient operation

-Improve shipping/receiving control system

5 Years Production/Quality Manager - Luxcom, Inc., Fremont, CA

(4/93-4/98) -Control production flows, schedules and cost objectives

-Plan and administer procedures in production area

-Develop manpower requirements and direct operations through group leaders

-Management Representative of ISO 9000 implementation

-Develop production quality standards to meet Total Customer Satisfaction

-Set up quality assurance programs by Total Quality Management

-Monitor quality by MTBF and quarterly failure rate to improve quality

-Evaluate subcontractors and their quality standards

4 Years Plant/General Manager - Acute Technology Inc., Campbell, CA

(5/88-7/92) -Develop & control manufacturing flows and schedule on MRP and JIT

-Plan, develop and coordinate manufacturing procedures to customer's specifications

-Develop and control procedures both for SMT and Through-hole processes

-Solve technical problems arising in manufacturing processes, interfacing with customers

-Perform engineering design and analysis for better throughput

-Implement application using RDBMS on LAN for better process and quality control (SPC)

-Do material evaluation and purchasing for turnkey operation

-Maintain customer satisfaction by monthly quality meetings

2 Years Industrial Engineer - Korea Microsystems Inc., Seoul, Korea

(5/82-7/84) -Plan and control IC manufacturing processes.

-Develop and analyze new manufacturing processes.

-Manage Total Quality Control over all processes.

References Personal references available upon request.

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