Manager Sales

Name: Cecil Thulani Shabalala

Address: ** ***** ******

Clayville

Midrand

Home Tel: 011-***-****

Cell: 082-***-****

Email: ********@*****.***

Personal

Date of birth: 25 May 1961

Nationality : African

Employment

Company: Telkom SA

Term: May 2008 – July 2015

Position: Key Account Manager

Duties and Responsibilities

Responsible for the overall management of strategic and operational

Marketing and Customer relationship management

Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas

Take ownership of the management of sales and marketing functions of the business

Drive increased revenue and profits to achieve Company’s ambitious growth

Working to stringent targets, required to adopt a professional and knowledgeable approach to each business call

Planning and coordinating the implementation of business plans and the penetration of new markets

As an Account Manager I managed to maintain and grow my client revenue. In 2010 was awarded certificate for successful contribution and smooth running o f FIFA World Cup. As an aAccount Manager I was required to make sure that teams and stadiums under my supervision have proper means of communications and all IT related issues.

I have been constantly reaching and sometimes exceeding my target. In 2012 I was the best sales perfomer.

Acting Sales Manager

March 2011 – January 2012

I was appointed an Acting Manager for the period of 9 months . During my acting period I was able to keep my team focused and performing according to the required standard. Most of my team members were on target and some even exceeding targets by the time another manager took over.

Sales Consultant

March 2004 – April 2008

Duties and Responsibilities

Understanding the products benefits and advantages, prepare strategies according to the sales force and be able to execute those strategies at right time

Ensure the sales team force is positive and geared for the challenge

Find out prospective customers and new segment targets and penetrate sales in that area

Be able to convert leads to sales through good communication, follow up and positive attitude

Take participation in trade shows, network to promote the product

Monitoring the situation of the markets ups and down, finding out the competitors, latest innovations

Complete understanding about the product and finding out how to market products for different segment

Customer Service Trainer

Aug 1998 – March 2004

Duties and Responsibilities

Conducts customer training as well as training in other various areas

Confers with management, supervisors and employees to gain knowledge of work situation requiring training and to better understand policies, procedures, regulations business initiatives and techonolgy

Formulate teaching outlines and determine instructional methodssuch as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.

Select and develop training aids

Conducts training sessions covering certain specific areas.

Test trainees to measure progress and to to evaluate effectiveness of training

Report on progress of employees under the guidance during the training period

Maintain trainee records

With my pervious teaching background this one of the field I excelled in.

Gauteng Department of Education

Distric Manager

April 1996 – July 1998

Support

Providing an enabling environment for education institutions within a district area to do their work in line with education law and policy. Assisting educators and principals to improve the quality of teaching and learning in their institutions. Providing an enabling environment for the professional development of educators and administrative staff members.

Accountabilty

Holding education institutions in a district area to account their performance. Accounting to the provincial education departments for the performance of education institutions in a distric area

Educator

Jan 1989 – April 1996

Duties and Responsibilities

Plan, prepare and deliver instructional activities that facilitate active learning experience

Develop learning plans

Establish and communicate clear learning objectives for all learning activities

Prepare classroom forclass activities

Provide a variety of learning materials and resources for use in educational activities

Indentify and select different instructional resources to meet student various needs

Instruct and monitor student in the use of learning materials and equipment

Use relevant technology to support instructions.

Evaluate and observe student performance and development

Assign and grade class work, homework, tests and assignments

Provide appropriate feedback on work

Monitor and encourage progress of individual students.

Maintain accurate and complete record of students progress and development

Prepare required reports on students and activities

Manage student behaviour in the classroom

Maintain discipline in accordance with the rules and disciplinary system of the school

Eduction

February 1985 – December 1988

Bachelor of Commerce in Educatio

Subjects

Accounting, Business Economis, Economis and Education

Certificate

Unisa

Customer Relationship Management

Skills

Negotiation, Conflict management, analyses of data, Excell, spreadsheet, word,

Strengths

Ability to work under pressure and without supervision

Willing to learn new things

References

Provide on request.

Contact this candidate