Management Project

Suresh S Shetty

"SAGAR" A ***, V N Purav Marg, Sion Chunnabhatti, Mumbai - 400022

Mobile: +91-932*******/902-***-**** / Land Line: +91-222*******

E-mail: ************@*****.***/********@*****.**.**

Senior Management level – Telecom Network

PROFILE

Extensive experience of Telecom Networking Project Management involving Site Inspection and study of Project Charter; Project/Technical/Functional specification documentation for WBS & Planning; Effort & Time Estimation; Risk Identification & Mitigation Plan; Execution/Sub contractor Control; Stake Holder Interactions and Delivery

Equal proficiency in Network Operation/Performance Management through Complete operations management/customer support of passive and active network elements; Network Data Analysis for logical/technical diagnosis, Troubleshooting & customer support; Executing Predictive & Preventive Service Support; Monitoring Configuration/Accounting/Performance/Security, Optimising resource utilisation and safety; Interaction with Statutory bodies & authorities for requisite approvals & clearances; Collaborate with Vendors & OEs for regular product upgrade; CAPEX, OPEX management and optimization

Proficient in Network Quality Management through review of Operational Practices/Performance Quality/Network KPI; Identify & resolve the areas of obstruction/quality failures; Coordinate system and process changes for qualitative improvement; Ensuring compliance with environmental & safety regulations

Deft Team Leader skilled at team building, training, tasking, delegation, monitoring, feedback, skill upgrade, issues resolution, motivation and mentoring

Cohesive, forward thinking & self-motivated Team Player with analytical, problem solving, planning, innovative, communication and interpersonal skills

CAREER HISTORY

Essjay Ericsson (P) Ltd., Mumbai

Sr. Manager - Fibre Head (May 2013 to Oct 2016)

Accountability:

Reported to the Network Head and led a team of 75 resources for Operation & Maintenance as well as execution of OFC Projects for operators like RCOM, RJIL and Vodafone.

Managed total execution of Fibre projects, abiding by all functions of project life cycle, including site preparation, project scoping, specification documentation, risk/resource management and delivery.

Responsible for operation & maintenance for all accounts along with improvement of service levels through analysis of customer feedback on their all needs.

Involved in trouble shooting and identification of service improvement areas, while implementing measures to maximize customer satisfaction levels and compliance with all KPI agreed.

Spearheaded planning, budgeting, material/vendor managements and coordinating with external bodies & authorities for network as per company business plan and customer requirements.

Performed team development & people management initiatives like motivating & mentoring the team to attain superior team performance.

Achievements:

Achieved all given monthly targets in time for all accounts with saving cost to the organisation

Successfully controlled monthly fault tickets from 500 to 75 for RCOM account

Reliance Communications Ltd., Mumbai

Project Head/AGM (Nov 2003 to May 2013)

Accountability:

Advanced the Telecom career with this engagement and reported to the CTO for deployment and commissioning of fibre and network equipment deployment projects for rapid expansion of mobile foot print.

Managed complete project management for deployment of passive and active network elements, Wireless, BTS/IBS Equipments as well as FWP/FWT network along with O&M of such services.

Responsible for migrating/updating the National Head Quarter of RCOM and also communicated on the progress of all wire-line and wireless projects.

Involved in management of project life cycle including scoping, scheduling, budgeting, execution planning, risk identification & mitigation and resource optimization.

Spearheaded material & vendor managements along with collaborations with external bodies statutory authorities for network as per company business plan.

Performed daily team administration routine for a team of 25 resources as well as conducted team development & people management activities for achieving performance excellence.

Achievements:

Achieved all given monthly targets in time for all accounts with saving cost to the organisation

Successfully installed of 600 BTS & 350 IBS in a year along with 50 BAN & approx 8000 NE and 2300 3G equipment deployment in short time of approx 45 days

Crompton Greaves Ltd., Mumbai

Sr. Executive (Jan 1997 to Nov 2003)

Accountability:

Reported to the GHM as individual contributor for the installation & commissioning of EPABX/GPABX systems for many Vendors like OKI Japan, Tadiran Israel and NEC Japan.

Further managed operation & support of such implementations, for customers and customer support activities in western region, with team of field engineers.

Responsible for multiple project execution involving project planning, cost controlling, risk management and impact analysis are the key areas of large customer installation.

Spearheaded diverse services to clients like providing Value added services, entering into AMC of equipment supplied/installed at customer and service to a large number of corporate clients.

Previous Engagement

Organization

Duration

Designation

Supreme Telecommunications Limited, Mumbai

Dec 1994 to Jan 1997

Senior Engineer

Kojam Communications, Mumbai

Feb 1992 to Nov 1994

Customer Support

EDUCATION

B.E. (Electronics), from Ramrao Adik Institute of Technology, Navi Mumbai (1992)

Telecom Management, from NMIMS, Mumbai (1998)

PERSONAL DETAILS

Date of birth: 20-07-1966

Languages known: English, Hindi, Kannada, Marathi and Tulu

Location Preference: Mumbai/Udupi/Mangalore

Nationality: Indian

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