Aurora, CO *****
******.*****@*****.***
JOANNA M. CHUTE
OBJECTIVE: Army Veteran with a proven results oriented, goal driven record as an accounting and business administration professional seeking a management position with an organization where I can utilize my skills and experience to improve operations, increase profitability, and foster growth. COMPUTER SKILLS: Oracle Fusion; JD Edwards; Timberline, QuickBooks; Ferranti; Homepro; Peregrine; Advent; Charles River; Chesapeake’s T-Recs, IDM and SmartAnalysis; Service Now; Visio; Aloha; MenuLink; SmartView; Business Intelligence; Yammer; Kronos; Microsoft Office: Excel, Word, PowerPoint, Access and OneDrive/OneNote PROFESSIONAL EXPERIENCE:
D.R. Horton June 2016 – Present
Accounting Manager/Assistant Controller
Manage Accounting/Accounts Payable team of four
Manage/perform all accounts payable functions including daily/weekly check runs of $8M
Serve as Vendor Liaison; process/review vendor setups
Maintain general ledger
Reconcile or review general ledger accounts with corporate accounting (prepaid inventory, development jobs, etc.)
Interface with Senior Management and Regional Accounting Teams
Prepare/review all cash receipts and deposits for the division
Prepare/review job starts and journal entries for starts
Update business plan and budgets
Documentation of system and/or user processes and procedures
Assist Corporate Audit team with annual review
Align all financial activity of the division in accordance with the GAAP Red Robin International – promoted twice between 2009-2012 Dec. 2009 – June 2016 Manager of Cash Operations (Aug. 2012 – June 2016)
Oversaw the reconciliation of six cash depository accounts and two credit card accounts using Chesapeake’s T-Recs reconciliation software for over 400 restaurants nationwide
Hired, trained and managed team of four (with no increase in staff, where restaurant count increased by 100 in two years)
Oversaw the reconciliation of thirteen non-depository accounts, including Red Robin’s master and gift card accounts, both manually and within Oracle Fusion
Processed/approved armored car invoices for 444 restaurants in the United States and Canada
Actively participated in Sarbanes Oxley process with full responsibility for all Cash Operations controls
Worked with IT and Internal Audit departments to ensure PCI compliance
Oversaw/assisted with the research of any material reconciling differences with the banks and/or armored car carrier
Responsible for processing all credit card transactions nationwide and providing financial reporting using Vantiv’s
(credit card processor) technology, T-Recs, Aloha and Oracle Fusion (migrated from Elavon/US Bank to Vantiv during summer 2015 to ensure guest credit card security via P2P encryption/tokenization)
Oversaw nationwide Ziosk (pay at the table device) rollout during the summer/fall 2015
Responsible for all cash operations for all new restaurant openings (100 new locations between 2013 and 2015) to include both house bank and CashLink safes (Garda branded FireKing safes)
Oversaw full systems conversion of cash piece for the Oracle Fusion implementation (RR remained the sole company to act as Beta tester in 2013; full conversion from JDE Edwards completed by January 2014)
Responsible for transitioning all cash functions through acquisitions of over 20 franchise locations and an additional 18 Canadian stores in 2014 and 13 franchise locations in 2016
Identified and implemented restaurant cash handling process and procedures and designed educational communication that has reduced restaurant theft by 95% (goal is 100%)
Served as Project Manager for the conversion of over 300 locations to ISC (in store credit/same day provisional credit) and Garda’s EvenXchange service; final conversions net $2M annual savings
Decreased annual credit card settlement write-offs by 50% or $500K annually in less than 2 years Page 2
Cultivated nationwide short term solution for “negative cash” by collaborating with CMX on a Red Robin exclusive
“Cash Tracking Tool” (due to the inability to rollout paying tips on a pay card or via direct deposit until 2016); responsible for nationwide rollout of the new tool in summer 2015
Developed Cash Operations in ServiceNow software for dramatically improved tracking and to better serve our customers (Red Robin’s team members in the field) in June 2015; in conjunction, developed web based ticket submission portal for the field; established SLA’s
Oversaw Chesapeake’s IDM upgrade (for secure bank files transfer), T-Recs upgrade from Classic to Enterprise and Chesapeake’s SmartAnalysis upgrade in 2016
Senior Cash Specialist (July 2011 – Aug. 2012)
Managed all cash functions including wire transfers, change orders, EFT transactions, intercompany transactions, positive pay and daily cash positioning
Identified store procedural issues and/or system issues pertaining to outstanding un-reconciled items
Researched, analyzed and prepared proposals regarding expenditures including from merchant services, smartsafe providers and reconciliation software
Implemented and managed new restaurant opening process, including safe installation and in store credit setup Cash Specialist (Dec. 2009 - July 2011)
Responsible for the monthly reconciliation of six cash depository accounts using bank bai files, T-Recs reconciliation software, Aloha, MenuLink and JD Edwards
Identified possible solutions to reduce restaurant theft leading to at least $800K savings to the company
Unmatched Cash – review all outstanding bank and book items prior to period close
Researched any material reconciling differences with current processor and/or bank
Identified store procedural issues and/or system issues pertaining to outstanding un-reconciled items
Prepared over/short journal entries as needed prior to period close
Monitored daily/weekly completion of data load and system matching run Munder Capital Management Oct. 2007 – Nov. 2009
Operations Specialist
Processed daily mutual fund trades, manual and automated
Performed all proxy voting functions including ballot reconciliations, foreign and domestic
Daily bank reconciliations for ten accounts
Processed Corporate Action notices including voting and securities maintenance
Foreign and domestic securities creation
Assisted in full systems conversion to Advent Software Comerica Bank June 2006 – Oct. 2007
Accountant (Contract position)
Prepared ten bank reconciliations for direct deposit accounts
Maintained general ledger accounts by working with their mainframe system and access
Assisted with weekly and monthly aging reports
Crosswinds Communities, Inc. Sept. 2000 – March 2005 Accounting Manager
Maintained weekly vendor budget of $1,300,000
Managed and performed all accounts payable functions including daily/weekly check runs of $2,000,000
Established procedures for moving towards an EDI system
Issued 1099 statements to all subcontractors
Established policies and procedures for internal controls
Bank reconciliations for nine companies including the parent company
Prepared monthly and yearly financial statements
Managed scanning of all purchase orders/invoices and GL account coding
Facilitated and reconciled company to vendor relationships
Managed team of seven
EDUCATION: Almeda College and University - Bachelor of Science in Business Administration