Sales Management
Resume:
Candace Beech Clemmer
Apex, North Carolina 27502
*************@*****.***
An experienced and diverse Training & Development, Sales Management, and Product Marketing Management professional who has served in positions involving communication, sales relations, product training, personnel development, product management, and market positioning while managing a team of employees on a national and international platform
Professional Highlights
- Employee Relations - Both Sales & New Hire Training
- Policies and Procedures - Systems & Procedures Training
- Management Training - Learning Initiatives
- Marketing Management - Product Management
- Technical demonstration - Class Facilitation
- Needs Analysis - Course Design and Development
Education
Georgia Southern University; Statesboro, Georgia
Bachelor of Arts, English
Minor, Sociology
Professional Experience
Vice President 2014 – present
Applied Vision Works Knightdale, North Carolina
Conduct needs analysis, design, develop and facilitate training on program offerings
Determine value propositions for intangibles within product line up
Recruit, interview and hire sales agents
Schedule initial meetings with prospects through warm list and cold calling
Facilitate discovery sessions with business owners to ensure AVW match with current needs assessment
Liaise between marketing, CEO and Operations to establish web content, collaterals and internal training
Manage team of telemarketers regarding scripting, appointment setting and road blocks
Design, develop and facilitate new hire training
Corporate Trainer 2012 – 2014
Trident Marketing, Inc. Southern Pines, North Carolina
Design, develop and facilitate new hire training for selling residential DIRECTV® services,
ADT® Home Security and multiple internet service providers
Design and facilitate courses on new offer launches for DIRECTV®
Design, develop and facilitate supplemental training on sales techniques, overcoming objections, creating a powerful presentation, influencing others, building rapport, five step selling, new and existing product details for existing sales force
Conduct impromptu monitoring and coaching sessions to develop sales agents and increase sales
Create and facilitate management training initiatives for continuing growth and development
Perform needs analysis to determine areas where training is needed to increase sales and
develop sales agents and sales managers
Recruit, interview and hire sales agents
Interface with sales agents, sales management, technical support, customer service, Human Resources, VP-Sales, Chief Financial Officer, and President of the company to present product information, value proposition, and training initiatives
Sales Manager and Facilitator 2011 – 2012
Cargo Control USA, LLC Sanford, North Carolina
Managed corporate account set
Developed value proposition for Cargo Control USA sales team
Performed needs analysis in order to design, develop and facilitate training on existing products, sales, systems, and new hire training
Created information data base for web site
Recruited, interview and hire sales professionals
Supported sales team by preparing and approving price quotes
Lead weekly sales meeting and effectively motivate sales professionals
Performed quarterly quality monitoring sessions with each sales professional
Coached sales professionals based on findings from quality monitoring sessions
Interfaced with sales, shipping, manufacturing, VP-Sales and President of the company to present product information, sales position, and marketing position
Reading Tutor (Part Time) 2010 - 2011
Sanlee Middle School Sanford, North Carolina
Taught 87 at risk students in small group setting reading and comprehension lessons in Language Arts
Prepared/implemented objectives for courses of study from North Carolina state
standards and curriculum
Implemented principals and expectations of “Classroom Discipline 101”
Encouraged and promoted students’ involvement through academically enriched games,
incentives and interactive technology
Stay at Home Mom – the most challenging but rewarding job 2007 – 2010
Product Marketing Manager and Trainer / Facilitator 2002-2007
Static Control Components, Inc. Sanford, North Carolina
Responsible for all aspects of product management, sales communication, and training
Performed needs analysis, designed, developed and facilitated training on products for sales force
Designed, developed and facilitated new hire training
Designed and facilitated courses on new products launches: microchips, MDRs, PCRs, OPC drums
Interfaced with communications, sales, engineering, technical support, upper management and the chief executive officer to present product information, sales position, and marketing position
Managed a team of support staff and Product Specialists
Assisted technical and marketing copy for new products being launched
Conducted all new product launches
Senior Account Executive 2001-2002
Static Control Components, Inc. Sanford, North Carolina
Assisted in management and growth of the company’s ten largest accounts
Promoted new programs designed to create stronger partnerships while
Supported accounts, prepared price quotes and created orders
Account Executive 2000-2001
Static Control Components, Inc. Sanford, North Carolina
Maintained and grew a set of accounts by telephone contact
Provided pricing quotes, created orders and communicated product information
Expanded regional customer base by nearly 100 accounts in five months
Professional Strengths
Team player with proven excellent communication and presentation skills
Ability to manage numerous simultaneous projects for over ten years in a fast-paced, high pressure, ever changing environment
Proven ability to increase comprehension and sales performance with unique training initiatives
Consistently met and exceeded high performance standards including timely completion of tasks, sales support and customer interaction
Proficiency with Microsoft Excel, Word, Outlook, PowerPoint, Siebel, BPCS
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