Bonnie S. Denler

**** ****** *****, ********* ** 45439

Cell: 763-***-**** - aczsrm@r.postjobfree.com

Career Overview

To obtain a full-time position with a solid company that incorporates my office skills and creative abilities with room

for advancement and personal growth.

Skills

Accounting, accounts payable, accounts receivable, customer service, forms design, inventory, mediation,

meeting facilitation, office management, shipping & receiving, payroll, problem resolution, recruitment, statistics, trouble-shooting and process improvement. Excellent verbal and written communication skills.

Work Experience

Customer Service Representative

August 2004 to April 2017

Taylor Communications Dayton, OH

Forms creation/revision, order placement, customer inquiries, problem resolution, account implementations and

conversions, quotes, systems issues and exceptional customer service.

Director of Member Services

September 1998 to July 2003

Inter-Cooperative Council at the University of Michigan Ann Arbor, MI

Managed 3 hired and 20 volunteer staff members. Responsible for all member services for 600 member/19

property student housing cooperative. Contracting, front office management, recruitment, member problem

resolution.

Member Services Coordinator

June 1997 to September 1998

MSU Student Housing Corporation Michigan State University East Lansing, MI

On campus - Responsible for all contracting, office management, member education, recruitment and problem

resolution.

Administrative Assistant

National Bank of Detroit Detroit, MI

Customer service, correspondence, accounting, loan processing, insurance work and statistics for Main Office

Commercial Loans, Installment Loans, Systems Development and Trust Division.

Educational Background

Graduated - High School Diploma - General Studies

Grosse Pointe South High School Grosse Pointe Farms US

General Studies

Graduated - Associate of Arts - General Business

Thomas Business School Detroit, Michigan

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