Customer Service Administrative Assistant
Resume:
Bonnie S. Denler
**** ****** *****, ********* ** 45439
Cell: 763-***-**** - ******.******@*****.***
Career Overview
To obtain a full-time position with a solid company that incorporates my office skills and creative abilities with room
for advancement and personal growth.
Skills
Accounting, accounts payable, accounts receivable, customer service, forms design, inventory, mediation,
meeting facilitation, office management, shipping & receiving, payroll, problem resolution, recruitment, statistics, trouble-shooting and process improvement. Excellent verbal and written communication skills.
Work Experience
Customer Service Representative
August 2004 to April 2017
Taylor Communications Dayton, OH
Forms creation/revision, order placement, customer inquiries, problem resolution, account implementations and
conversions, quotes, systems issues and exceptional customer service.
Director of Member Services
September 1998 to July 2003
Inter-Cooperative Council at the University of Michigan Ann Arbor, MI
Managed 3 hired and 20 volunteer staff members. Responsible for all member services for 600 member/19
property student housing cooperative. Contracting, front office management, recruitment, member problem
resolution.
Member Services Coordinator
June 1997 to September 1998
MSU Student Housing Corporation Michigan State University East Lansing, MI
On campus - Responsible for all contracting, office management, member education, recruitment and problem
resolution.
Administrative Assistant
National Bank of Detroit Detroit, MI
Customer service, correspondence, accounting, loan processing, insurance work and statistics for Main Office
Commercial Loans, Installment Loans, Systems Development and Trust Division.
Educational Background
Graduated - High School Diploma - General Studies
Grosse Pointe South High School Grosse Pointe Farms US
General Studies
Graduated - Associate of Arts - General Business
Thomas Business School Detroit, Michigan
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