Manager Professional Experience

KARUNA THADHANI

*

Address: ***** **** **** ****, ******* VA Cell: 703-***-**** email: ******.********@*****.*** To pursue a career in the Telecommunication and IT industry to enhance my professional experience. I have 5+ years of experience with proficiency in Linux administration, Manual and Automation Testing, Quality Engineering, Quality Assurance, Networking, IP Routing protocols, ISP protocols BGP and MPLS, Multicast, QoS, VPN architecture and use, GRE tunneling, VMware virtualization, Force Routing and Network Access Control, 802.1x along with strong troubleshooting skills.

MS in TELECOMMUNICATIONS GPA: 3.87

George Mason University, Fairfax, VA

BE in ELECTRONICS AND TELECOMMUNICATION ENGINEERING GPA: 3.33 University of Mumbai, India

System Test and Services Engineer, VT iDirect Jan 2013 - Present

Coordinated and participated in system level testing activities including test planning, execution, and reporting.

Designed and executed test plans in Contour, based on client requirements and RFC’s. Documented test results, observations, and file bugs in Jira for the issues and track them until fixed. Re-tested and re-verified and documented the fixes as well as provided suggestions for enhancement.

Integrated and tested the feature BGP, the main service provider routing protocol.

Coordinated and led in integrating SNR, signal to noise ratio, of the terminal (end unit that is getting signal through satellite) an RF component measure in BGP protocol communities which now acts as proprietary defined community function for iDirect.

Created and executed Test plans for various routing features that include DNS, DNS over IPv6, DHCP, DHCPv6, IPv6, TCP and UDP traffic compression, Squid-http object compression.

Pioneered to bring up a GX network, including Protocol processor, GX-NMS, Line cards and Terminal; troubleshoot issues while bringing up the network, pass upstream and downstream traffic.

Aided with Web services and API Testing that was developed, for system monitoring and real time monitoring of the entire network and traffic performance based on bandwidth demand and allocation.

Monitored Splunk System and MRTG servers for various parameters and fields based and filter it based on the desired outcome.

Helped with Virtualization of servers for creating NMS and PP clusters using VMware and vSphere.

Used Python and Sql scripts for deploying bug fixes. Deployed RPM’s for various processes for Network Management System and Protocol Processor.

Used Wireshark and tcpdump for troubleshooting various traffic issues for drops, packet loss, congestion, demand and allocation issues. Reported and documented them, which helped in fixing packet loss and packet drop issues.

Created Group Service Plans, Subscriber service plans to manage GQoS integrated with ATDMA and Signal strengths, for upstream and downstream traffic.

Managed the gateway and ASR Cisco Routers

Evaluated and recommended third-party test tools and other software/hardware products (Cisco Routers and Switches; Spirent traffic generator chassis).

Supported Customer Relation Team to resolve a plethora of issues faced by the primary customers- Inmarsat, Telenor and Intelsat- on the latest technology of Global Xpress Velocity.

Resolved issues and tickets based on Protocol Processor and NMS load balancing and site failovers, stats, API and events reporting.

Provided training and support as required to operations staff.

Network Engineer, NOC-Network Operations Center, George Mason University May 2012-Aug 2012

Solved Service Desk Expert (SDE) tickets on issues related to network and network operations. OBJECTIVE

PROFESSIONAL EXPERIENCE & LEADERSHIP POSITIONS

EDUCATION

KARUNA THADHANI

2

Operated Cisco WhatsUp Gold to monitor, analyze and manage network as well as application traffic and bandwidth usage.

Configured and troubleshoot Cisco, Enterasys and Nortel switches and routers.

Resolved copyright and other firewall issues and logs using Juniper Network Security Manager (NSM).

Controlling and Monitoring Wireless issues using Cisco Wireless Control System (WCS).

Graduate Teaching Assistant, George Mason University Jan 2012 - May 2012

Assisted the Dept. of Masters in Telecommunications for the subjects: (1)Modern Telecommunications

(2)Comprehensive TCP/IP

Network Administrator, Watumull Institute of Electronic Engineering and IT, Mumbai Aug 2009 - Oct 2010

Configured and maintained Cisco 2500, 2600, 7600 series routers and Cisco Catalyst 2950 switches for a new Computer Networks lab.

Implemented firewall settings for filtering of the traffic for internal network.

Troubleshoot problems related to network and internet connectivity.

CCNA Routing and Switching, March 2017 - Present

Networking: TCP/IP Protocol Suite, RIP, OSPF, EIGRP, QoS and GQoS, BGP, MPLS, IP Multicast, Frame Relay, VLANs, STP, VTP, HSRP, VRRP, 802.1x, MPLS VPNs and IPsec VPNs, VoIP

RF/VSAT: Global Xpress System Architecture, ATDMA, DVB-S2, Protocol Processor processes in GX, Protocol processor cluster, GX-NMS architecture and cluster, iNets and iNet Profile, Inroutes and Inroute Group profiles, GroupQoS, Line cards, Global Signaling Channel, Terminal, Terminal Acquisition.

Software and Tools: Spirent Test Center, Wireshark, vSphere server and client, VMware Workstation, Force Routing and Network Access Control (NAC), Cisco WhatsUp Gold, Juniper NSM, Network Security Manager, Jira, Contour, Agile Methodologies

Languages and Operating Systems: Proficient knowledge of Linux, Windows, C++, Java.

Executive/Event Manager, WiFi – technical annual festival Oct 2008 Organized an annual tech fest of the college which included many technical, cultural and fun events.

Vice President, IETE (Institute of Electronics and Telecommunication Engineers) Aug 2009 - Jun 2010 Headed a committee to organize various technical workshops and technical events.

Head Volunteer, Kids Congregation at Sant Nirankari Mission, Universal Brotherhood Jan 2007 - Present Conducting the kid’s congregation for 50 kids every week inculcating spiritual realization and moral values. ACTIVITIES

TECHNICAL SKILLS/CERTIFICATIONS

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