Service Technician Field
Resume:
Steven M. Kopka
Hudson N.H. *****
*******@*****.***
Summary of Qualifications: Ambitious, confident and responsible technician that is capable of providing all levels of maintenance, troubleshooting and modifications on all types of Electrical / Mechanical equipment. My experiences include 13 years as a Field Service Technician and 21 years as a Technician.
PROFESSIONAL EXPERIENCE:
Zoll Medical Corporation, Chelmsford, MA 8/2014 - Present
Technical Service Technician – Temp.
Troubleshoot products to the board level failure or mechanical failure to determine root cause of the failure and ensuring all work is completed in accordance with established procedures.
Make recommendations to improve current procedures and assist in the implementation of new procedures.
Train and assist less Senior Technicians on Service techniques.
Perform mechanical and software upgrades to products.
Work within limits of prescribed procedures to ensure accurate completion of unit recertification.
Compile and document investigation, repair and test results in paperless device history record.
Discuss technical problems encountered while troubleshooting or testing with Group Leader or Supervisor.
Able to read and understand diagnostic data.
Able to read and understand Technical schematics.
Able to setup and use test equipment including patient simulators, oscilloscopes. Signal generators, and other electronic test equipment.
McClellan Automation Systems, Merrimack, NH 4/2014 – 6/2014
Electro-mechanical Technician – Temp.
Build AC/DC Electrical panels per drawing
Install, label and wire the panel form the schematic.
Check all wiring for correct locations.
BAE Systems, Nashua, NH 7/2013 – 1/2014
Test Technician – Temp.
Performed tests on electronic components and systems
Setup test stands according to specifications
Responsible for test, troubleshoot, and repair of products and equipment
Performed work according to wiring diagrams, schematics, and engineering instructions
Trained on SFW (Shop Floor Workbench) for Time cards, NCMR’s, Squawks, etc…
Interim Secret Clearance
Elbit Systems of America, Merrimack, NH 2006 – 11/2012
Sr. Test Technician
Responsible for aligning, testing, and troubleshooting subassemblies for medical equipment
Troubleshot sensors on R&D projects down to component level utilizing voltmeters and oscilloscopes
Diagnosed problems with numerous R&D project such as Numera, Genesis, Cobra, and Alba systems
Responsible for test and troubleshoot of high voltage (240-480 volts) of medical equipment such as incubators, robotic arms, etc…
Modified or changed existing sensors for each project as needed
Worked from Engineering Change Orders as well as Schematics
GT Equipment Technologies, Inc., Nashua, NH 2004 – 2006
Electrical Specialist
Performed test, troubleshoot, and debug of systems used in ingot furnaces ranging from 240-480 volts
Responsible for wiring all electronics on equipment
Performed wiring of subassemblies including making cables and wiring of control cabinets
Prepared equipment for shipment
SC Fluids, Inc., Nashua, NH 2002 – 2004
Field Service Technician
Responsible for building, testing, installation, and maintenance of high pressure, cleaning tools
Performed complete assembly of CO2 Dryer including mechanical and electrical assembly as well as custom software installation to PLCs
Performed testing and troubleshooting of tool prior to shipment
Responsible for installation and service calls in the field
GT Equipment Technologies, Inc., Nashua, NH 1999 – 2002
Field Service Technician
Primarily responsible for installation, servicing, and training on Silicon Ingot Hem Furnace
Performed installation of Wafer Production line in India
Beverage Service & Equipment Inc., Orlando, Fl 1998 – 1999
E/M Technician
Responsible for wiring, rebuilding, and modifications of Filler equipment
Performed layout of electrical panels, ordered electrical parts, and assembly of transformer and motor starters in conveyor systems
Great Lakes Corporation, Palm Coast, Fl 1997 – 1998
Field Service Technician
Responsible for installations, modifications, and servicing of packaging equipment
Zellerbach, Orlando, Fl 1994 – 1997
Field Service Technician
Responsible for installations and electronic/mechanical modifications of packaging equipment
Performed timely customer service calls
Allied Film & Video, Orlando, Fl 1993 – 1994
Plant Mechanic
Responsible for maintaining production line equipment as well as building maintenance
Performed build of multiple conveyor systems as well as purchasing new equipment that interfaced with existing equipment
Designed and built a label counter machine including a mechanical prototype
MILITARY/EDUCATION:
United States Coast Guard 1978 – 1982
Aviation Electronic Technician Class AA
Disabled Veteran / Honorable Discharge: 1982
Nashua Senior High School, Nashua, NH 1978
High School Diploma
COMPUTER SKILLS:
Working knowledge of Microsoft suite of software: Lotus Notes, Oracle, Word, Excel, XP, NT
Working knowledge on PLCs: Allen-Bradley SLC-500, Rockwell, Directsoft
Experience in Lean Manufacturing.
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