Telecom Construction Manager

Charles R. Richards

** **** ****** ***., ********, Virginia 22554

Mobile: 571-***-****

Email: **********@*****.***

Profile Summary:

Competent seasoned Professional with 10 years of analysis and project management experience recently provided construction over site for Comcast’s (FTTH) project in Northern Virginia Beltway market as a Project Coordinator Delivery Manager performing requirements, clarification and management for Network improvements for one of the leaders in the telecom industry insuring on time deliverables were met. Highly goal and deadline oriented, exceptional leadership, analytical, organizational and technical skills. Possess excellent communication skills; experienced in incorporating quality assurance process metrics, project management and revenue growth. Proven ability to effectively manage multiple projects and the ability to direct, motivate, and deal honestly and openly with diverse employees, SP’s/ASP’s and management at all levels. Excellent interpersonal, verbal, and written communication skills and works well in a team environment to accomplish company objectives in rapidly changing environments.

Objective

To provide Exceptional oversight during construction on all assigned construction projects. Direct and supervise all Contractors and vendors working on all my assigned projects and provide leadership and guidance for crew members at whatever capacity is needed.

Provide supervision, training, development, and performance management of direct reports. Assure that we have the correct level and talent of in house and subcontractors to maintain our construction schedules and work levels.

Educational Background:

Computer Science and Business Management Studies

Prince Georges Community College, Largo, Maryland September 1982 – November 1984

Working on PMP certification

AT&T ND 298 Training & Certification March 2013

Ericsson CART Certification June 2014

Ericsson Construction Quality Certification June 2014

Ericsson Construction Installation Certification June 2014

Ericsson Construction Manager Certification June 2014

Ericsson Project Management Certification June 2014

Ericsson Safety Certification June 2014

Ericsson Supplier Management Certification June 2014

Ericsson Telecom Basics Certification June 2014

Ericsson Field Manual Certification June 2014

Military Experience: June 1984 – March 1992

Desert Storm

United States Marine Corps (Reserves), 1984 – 1992

Sergeant E-5, Honorable Discharge

Citizenship: United States

Security Clearance: National Agency Check Investigation April 2012

Professional Experience:

TELECOM PROFESSIONAL Signature CONSULTANTS OSP Project Coordinator for Contractor) https://www.linkedin.com/csp/cat?v=1&action=click&trk=0_Bq4TE5dz2dWamXWtnmsFsWKWDaxr3bFrGtBYgv4qrd05A_lrsqMLW2YbiWUciUWEs8ScD1uaf1LMkPv28DPmO3iLe6uRjxEobPePM0nFJ9BR0t8gPI1RQYOr4XxsZMUsK3qVoeJNIE-tX5OohNWDJNLmBhCKchXKJNcl8nn5PKT1lYjtN1WCokVfSDEu_Y34ECCyxQcauRnj0STYtccfKeKCg-FzpuJgj2_tijk84dwcLzaAJA3TPeZhJFaIPaRLNPb7Mw1z1K5aC0_WK6btiFvW5XtN18TrPcPTSHQ_oKmimzz-sCma4greB2EdrExmzlkGo8Flsl0FvwY6XoZyW6EiycZbIRPJ8lVivYjKVPz9odVeQsWje-c8EfScF3cqo8ANIKkAZRpPr6NprqQMGDfbHMHEjjiZbSBPR5eKXAmlGz0gjOw_6pBLOw8lD9lumLjBAFSQLB1lJgtgwGInKtKXbAJLoqPPdrz0BzKngFmqU22EOu8WFeD3HugKAx-Y9rVflE_6K3dm5BrTlJG-zRnnr-vXjT8Tcw1HLw224hjpBmOFlQFx9onEp3q9tebPCeptN6xQ4wckkkOR4lHrDwN1Iks4OJngzYOfCv3VqhvA9snhaag6g-rElbhIFRYakd2IFWv-Jj_rrKDSiDojuAsql3FExsi1-Y9haFt9Zes65hUiRooa9ncwf0g3EMd11P-LrK9J0ijNrYENWdKmgWLcB1NGT4nDtnLgQXM_STKc1hIbjuUFbbrZywvDFaMN-U7-7YkGB5K8hkiB5TFzOqWKpjR4e2Giwr2HxWKaN-1y2tOhHe9GoCrakdkz9KRf4At_fvIwVmQ0go0Fnz_-QzRO6nbp_2LltWx1wXB-W2B2osMfW7Hwc3aiTuXKGdlHt5FQxLeeEaJZ82PNU5JizBon7k8N5Puuzc2wZREz32m8sQjPG0cTVNsgfc2FlamTpS3Jb4oGid25TGTxWAjApW-SPNCzczEB5xMDH1eaJSpRNoPyGpXRRmJVntl_nKdh

August 2015 – December 2016

Manage the design and deployment of COMCAST Fiber/Cable to the Home (FTTH) build in the DC metropolitan area Beltway Foot print in Northern Virginia Stafford County, Spotsylvania, and Fredericksburg.

Lead a project team in my designated area of vendors and contractors. Plans, Coordinates and manages new builds, rebuild and upgrade of fiber construction projects. Performs field engineering, creates efficient route designs and estimates costs. May allocate coax and fiber when applicable. Oversee the implementation of fiber/coax aerial and buried applications. May obtain access and right-of-way agreements where applicable. Coordinates permitting and pole applications, joint-trenching, and make-ready for utility poles. Repairs and inspects Hybrid Fiber Coax

• Incorporate quality assurance metrics to improve successful project closure

Implementation Project Manager (REMOTE) (night cut over work) February 2013 – July 2015

SCOM contracted to Ericsson for T-Mobile

Helped manage aspects of Telecom Equipment deployment from: Customer relationship, project plan of record, project schedule, cost, inventory, and identifying scope creep to the client Customer Project Manager. Ensure client process adherence, compliance, and deliverables, metrics for these include quality assurance benchmarks, delivery cycle-time, and reducing backlog assignments. Serve the TEAM with great flexibility in the work schedule and daily responsibilities.

•Order services and coordinate activities of outside vendors, surveyors, geotechnical and environmental consultants, utility installations.

•T-Mobile RAN Modernization and LTE Deployment. Installation of BTS equipment and site optimization.

•Troubleshot local cell site market alarms and direct necessary crews to correct issues on cell sites.

Requested scripts for integration work to be performed at cell sites.

Worked with NIC / NOC on cell sites performance issues (RSSI / VSWR) and cell site alarms

•Identify and report risks/jeopardies using the project management tracking tool

•Identifies, recommends and takes action to drive the analysis, solutions resolution to all issues/roadblocks in a timely fashion.

•Single Point of contact on end to end management of assigned projects, completing projects within allotted maintenance window. Management of outside plant facilities including aerial and underground fiber cable, aerial, buried and underground copper cable, pole lines, conduit and manholes, aerial and buried wire.

•As a contractor of ERICSSON it is a requirement to take a 45 day break after being contracted for 2 years

•

Crown Castle (Contractor) Construction Manager (Contractor/HMM) July 2014 – September 2014

SPRINT

Represented Crown Castle for DAS and small cell projects, including in-building iDAS, public right-of-way oDAS & Small Cells along with the associated inside & outside plant construction methods. Oversaw above and below-ground fiber installation, hub construction, node construction and related utility make-ready. Ensured all assigned projects were completed according to mutually agreed upon timeline of customer and Crown Castle. Ensured District and/or Program and Project Managers and customers were aware of issues that will impact project completion or cost. Ensured all work was conducted in accordance with Crown Castle policies.

Construction, Implementation, Project/Close out Package Manager

Modernization Initiative (night cut over work) WDC/BAWA/NJ

T-Mobile:

•Verify site access, schedule activities to make sure Construction / troubleshooting can proceed smoothly.

•Created scheduling meeting customer deadlines and utilizing available resource to achieve all goals.

•Oversaw Civil and EF&I contractors to make sure builds are going smoothly.

•Managed punch walks and closeout documentation to handover to the client.

•Punched sites to bring them up to customer quality standards and all required safety standards.

•Reviewed punch corrections to make sure all standards are met.

•Able to follow detailed method of procedures (MOP) and practices to perform upgrades/ maintenance on all radio interface equipment.

•Troubleshot and configured AAV Alcatel CSR 7705 with ERICSSON L1900 and L700.

•Proficient in primary skills of customer relations, basic electricity, electronics, telephony, radio principles for RAN, LTE, UMTS, GSM and, microwave, and principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems.

•Proficient in performing Service Assurance work on all radio interface network elements.

•Proficient in interpreting the alarm conditions on the network to proactively identify and implement repairs and restoration plans to ensure minimal service disruption and impact to customer.

•Proficient with inventory tools and procedures.

•Maintain a clean job site: pick up all tools and equipment and secure job site each day in order to eliminate potential hazards.

Lead and supervise other crew members.

•Supervise subcontractor crews.

•Ensure other team members are updated daily on the status of construction and aware of any issues that will impact project cost, quality or completion.

•Ensure all work is completed in accordance with company construction standards, processes, and procedures.

•Ensure accurate and complete files are maintained for projects and appropriate closeout documents are distributed in a timely manner in accordance with corporate and customer standards.

•Ensure that all jobs are maintained in a Site Handler tracking system with complete accuracy.

•Act as company safety observer while at the site ensuring compliance with company safety

•Reviewed Closeout packages verifying all required documentation are present.

As a contractor of ERICSSON it is a requirement to take a 45 day break

Crown Castle (Contractor) Construction Manager (Contractor/HMM) July 2014 – September 2014

SPRINT

Represented Crown Castle for DAS and small cell projects, including in-building iDAS, public right-of-way oDAS & Small Cells along with the associated inside & outside plant construction methods. Oversaw above and below-ground fiber installation, hub construction, node construction and related utility make-ready. Ensured all assigned projects were completed according to mutually agreed upon timeline of customer and Crown Castle. Ensured District and/or Program and Project Managers and customers were aware of issues that will impact project completion or cost. Ensured all work was conducted in accordance with Crown Castle policies.

Alexandria Networks, Woodbridge, Virginia

Director of Business Development September 2012– December2012

The Director of Business Development will report to the CEO/COO and be responsible for achieving revenue and growth objectives by selling our services and products to SMB/Non-Profit agencies/Associations with focus on companies reducing cost. The Director of Business Development performs the following responsibilities:

Call on C-level, Senior and Mid-level management in SMB enterprise accounts for a comprehensive suite of managed solutions including private and public cloud hosting utilizing Infrastructure As A Service (IAAS) offerings, IT consulting, . We simplify IT.

Pursue sales opportunities by prospecting, networking, new account development, and lead generation via inside sales leads and indirect sales channels.

Primary responsibilities will include revenue generation from new business development via team selling, prospecting, account qualifying, account planning, sales presentation, proposal presentation, account management, and revenue forecasting.

Develop and propose solutions that reduce customers overall IT services output

In addition, this role will be responsible for working cross-functionally within Alexandria Networks to deliver on the goal set for sales.

Project Management -- Spearhead cross-functional initiatives to improve sales KPIs

Utilize best-practices for project management to ensure delivery of key initiatives

Own project plans and timelines, lead task-force teams and work cross-functionally to deliver on initiatives

Define 'business' requirements into actionable requirements

Develop new strategies and plans to optimize operations

Analytics -- provide thought leadership on KPIs for sales department develop innovative approaches to achieve KPIs

Goal Planning -- Work with CEO, & COO, to establish short-term and medium-term goals and ensure alignment across functions

Challenge current assumptions with a fact-based approach to making changes to the business.

ManCon Inc., Dumfries, VA

Customer Care Representative for Marine Corps Wounded Warrior Program December 2011 – September 2012

Customer Care Representatives are the front line operators of the Wounded Warrior Call Center (WWCC) and will assist Marines and their families in resolving issues and concerns.

Conduct interviews with every Marine and family member contacted by the WWCC and provide an assessment of their current situation.

Provide information and resources to assist with needs as well as possible benefits and entitlement available.

Act as a liaison between the Marine and the POC to ensure contact is established and pertinent information is relayed to focus efforts and address the Marine's needs.

Capture the essence of the wounded Marines' concerns /issues and properly document the information to the Marine Corps Wounded III/Injured Tracking System (MCWIITS).

Have strong foundational understanding of military culture, rank structure and organizational structure, as well as a strong understanding of the deployment and re-integration cycle are required.

Familiar with military/civilian medical field and terminology to assist Marines accomplish proper treatment.

Familiar with Uniformed Services Employment and Re-Employment Rights Act (USERRA) where I am able to give Marine an understanding of what rights they have trying to go back to work with former employer.

Provided assistance on the job search process; including but not limited to networking, interviewing, writing effective resumes and cover letters, as well as negotiating salary and benefit packages.

I rely on my military experience and judgment to plan and accomplish goals for Marines.

Familiar with social networking technologies, i.e., Facebook, Twitter, Downloadable applications for smartphones.

Review PEB procedures with Marines to ensure smooth transition

Telforward, Vienna, VA October2011-November2011

Telecom Project Manager Low Voltage Structured Cabling

Performed as direct liaison between Telforward and clientele. Provide presentation support and attend pre-installation, construction and job progress meetings. Conducted site surveys and monitored construction progress throughout the job for quality and deadline management, ensuring adequate resources are available and scheduled to meet project workload

Ensured customer deliverables were prepared and provided to client including preparing and verifying the accuracy of floor plans and test results for each project as required. Expedite problem resolution in support of the contract.

Disconnect Reconnect, Fairfax, VA January 2011 – September 2011

Telecom Project Manager Low Voltage Structured Cabling

Project Manager manages the day-to-day activities of enterprise accounts using technical, organizational, and customer service skills. Influencing customers and assisting them in applying our products and services to their needs, providing a high level of service and responsiveness along with consistent, quality work.

•Manage all aspects of a project from initiation to successful completion; scope of a project shall be defined early on with clear requirements.

•Design and distribute vertical/horizontal pull and patch schedules and prepare detailed distribution diagrams.

•Ensure that all Ethernet drops and ip addresses match up

•Design and develop detailed project plans and manage workers and vendors towards those project goals

•Manage budgets for both labor and material and provide an estimate to completion of each project on a regular basis

•Analysis of existing infrastructure, cabling bids and specifications

•Provide frequent updates on project status, and issues shall be escalated as soon as they are known for quick resolution

•Coordinate schedules with customers, stakeholders, and service providers

•Track all pre-and post sales activities and identify areas to expand business opportunities.

•Provide proposals and reports to the customers, sales, and/or management teams as needed.

• Monitored daily work progress; problem solving; identifying & escalating issues that impacted timing or budget as appropriate.

• Oversaw 15 to 20 GC’s and subs, at any given time, ensuring that regulations were adhered to. Reviewed, created & submitted bids.

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T-Mobile. Norcross Ga. January 2010 –November 2010

Site Acquisition Specialist (Contractor),

Site Acquisition Specialist is responsible for assisting with multiple aspects of the Site Acquisition process from site candidate identification and qualification through the completion of zoning process approval for multiple sites. Coordinated with RF Engineering and Construction personnel and others daily to ensure timely and accurate completion of required tasks, while reporting progress to the Project Manager / Team Leader on a regularly defined basis.

•Completed candidate identification packages and/or lease and zoning audits.

•Coordinated site walks, A&E site design walks and other site/field visits with RF Engineering, Zoning, Construction Project Manager and A&E Departments as required

•Assisted with negotiation of Lease, Amendment, License, Right-of-Way and/or Easement Agreements with property owners.

•Completion of leasing packages and other documentation required by the client

•Researched and obtained information regarding all applicable planning, zoning codes, and regulations which would affect the development of a site.

•Maintained complete documentation related to all planning procedures, communications regarding the sites, and actions taken on each site assigned.

•Assisted in the preparation to ensure the completion of all necessary zoning applications and supporting documentation including written site description, justification for site, plans and sketches, maps, and photo simulations.

•Interacted daily with the RF Engineering and Construction personnel to ensure compliance with all clients, landlord, jurisdictional, governmental and industry standards.

•Provided daily and weekly reporting to the Project Manager / Team Lead and/or client, as required. Assisted in projecting accurate lease dates and attend status meetings.

•Completed all site file documentation.

•Permitting, Pole rides, make ready process, overseeing Subs. Node splits, Proactive commercial new build (coax and fiber) OSP construction, Cell tower back haul, upgrades, BAU, Net Ops.

Cricket Communications: Atlanta, GA. December- 2007 – December 2009

Construction Manager (Contractor),

Managed Day to Day construction for wireless site construction and new site builds. Interface with employees and clients to meet daily deliverables. Created closeout packages and provided daily reports. Handled all aspects of wireless construction and the client’s needs. Went out to sites to confirm work was completed and provide all updates and reports on daily basis via computer.

Oversee the construction of cellular towers, including Siterra updates for Cricket Communications Atlanta launch market

Organize and conduct feasibility and bid walks with General contractors

Communicate with GC’s and construction management companies to install multiple tower types.

Ensured proper configuration and testing to BTS was achieved

Supervise cell site construction from inception to close out

Ensured the civil design plans were properly interrupted and were in compliance

Supervised coordinated and monitored all works from the Service Providers and all trades.

Ensure only customers approved materials were installed on the project

Followed SOW and preconstruction documentation, e.g., (NTP, SOW, RFDS, safety guidelines, QA standards, etc)

Assisted PM team on project tracking the matrix put in place for optimum project performance

SPRINT: Chicago, IL. June- 2005– November 2007

Construction Manager (Contractor)

Responsible for the overall management of telecommunications construction project. Ensured project was completed on time and to the client's satisfaction. Assisted in staffing, outlining project plans, setting project goals/deadlines, and evaluating performance.

Sprint 3G Deployment & Optimization, in Mid-west USA. (Tot: 1,200 Cell Sites)

Conducted and managed Pre-Con walks with A/E, RF. Zoning, and Site Acquisition.

Managed, reviewed and coordinated the flow of reports i.e. cd’s; zd’s; leases; site acq & RF inf.

Managed materials and site builds from inception through completion & Job Cost Estimator.

Oversee 15 to 20 GC’s and subs, at any given time, ensuring that OSHA and Comtrain regulations were adhered to. Review & submit bids.

Time Management - ensuring that all parties achieved & met projected milestones.

Managed work flow to Siterra, whilst ensuring transparency of project to relevant parties.

Created BOM’s, Prepared Punch lists & ensured compliance.

Co-ordinated with RF, Site Acq, A/E, Warehouse and Net-Work Operations, to ensure smooth process of tasks.

Reviewed Sweeps ---Varying Parameters; Cable Loss. Return Loss. DTF.

Prepared close out packages & signed off to Client.

Assisted with the preparation for the Request for Quote (RFQ) and distributed to qualified vendors

Conducted vendor site-walks and pre-bid Q&A

Receive RFQ responses, create recommendation report, and assisted sourcing

Worked with client and landlord, and assisted with describing project aspects to landlords

Interacted with client, site acquisition/zoning staff, subcontractors, vendors, legal counsel, and administration.

References: Furnished upon request.

Construction, construction manager, project manager, pm, construction project manager, commercial, commercial construction, office building, building, government building, government construction, industrial, industrial construction, industrial building, Wireless, Telecom, Telecommunications, Network, Engineer, Technology, Engineering

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