human resources, healthcare administration, home health

Professional Summary:

Human Resource Generalist with extensive experience in human resources, healthcare, healthcare administration, and client interaction. Proven experience collaborating with management to conduct Human Resources strategic planning in order to support and further corporate goals. Excellent ability to address and implement action plans for employee relations, retention, organizational development, and succession planning.

Accomplishments

Increased revenue by approximately $320,000 by negotiating new contracts, improving internal processes by 40%, and improving information tracking and recording.

Received promotion in recognition of achievements strengthening employee engagement, performance, and productivity.

Selected as team lead twice for teams up to the size of 15 employees due to excellent organizational skills and vision.

Professional Experience

Human Resource Generalist 2015 – Present Avida Care Services LLC, Houston, TX - One of the leading home health agencies providing medical, therapy, and psychiatric home management services to adult and pediatric patients with 5 administrative office site locations within the State of Texas.

Reports to Administrator/CEO of company. Directs human resource functions, including recruiting, hiring practices, benefits, and compensation negotiations. Updated the new employee orientation program.

Defines parameters for open positions. Revise job descriptions across all levels and 5+ categories.

Full recruitment - placing ads on internal/external job boards, screening, interviewing, making job offers and organizing start dates.

Works and meets with management to identify target skill sets, key market segments, assess staffing requirements, and other branch operations including finances, client referral intakes, performance appraisals, & marketing.

Conducts employment verification, reference checks, professional license checks.

Keeps organization compliant with federal, state and local labor laws and regulations.

Negotiated approximately 25 salary offers annually at both the exempt and nonexempt level.

Provider Relations Manager (also served as HR and Business Coordinator) 2014 – 2015 Avida Care Services, Houston, TX – Licensed and Certified home health agency dedicated to providing quality health care and psychiatric management services to clients.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind organizations' employee-retention rate of 70% where high turnover was the norm. Conducted extensive recruiting as sole recruiter accountable for successfully filling 80 management and professional positions in a year and a half.

Recruiting – Sourced and attracted candidates by using databases, social media, etc. Screened candidates’ resumes and job applications. Conducted interviews using various reliable personnel selection tools/methods to filter candidates within schedule. Assessed applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.

Management – Supervised up to 50 administrative and clinical staff to adjust service offerings to changes in industry and regulations.

Payroll/Invoicing/Bank Deposits/Accounts Receivables. Managed authorizations of Medicaid, Medicare, and various HMOs for our patient certifications.

Rehabilitation Technician 2011 – 2013 Rehab Pathways Group Inc - Rochester Hills, MI

Administered behavioral training and interventions designed to modify residents’ behavior.

Kept proper documentation of mental/behavioral progress of clients with traumatic brain injuries, activity planning, promoting independence.

Provided direct care services to people with behavioral challenges as a result of brain injury.

Education

Ashford University - Master of Arts, Health Care Administration (2014)

Oakland University - Bachelor of Arts and Sciences, Psychology (2009)

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