Manager Sales

Lesley A. Beechner

Piscataway, NJ 908-***-**** *********@***.***

Credit/Collections & Administrative Professional

A detail-oriented and analytical credit and collections expert with 20+ years’ experience working in fast-paced environments. Experience spans the fields of healthcare, publishing, computer/office equipment sales/service, distribution, and franchise business services. A team player and individual contributor with a positive, ‘can do’ attitude and ability to work effectively with all levels of personnel, vendors, customers, and business partners.

Core Competencies

Customer Relations ● Accounts Receivable ● Resolving Billing Issues ● Reconciling Accounts

Microsoft Excel & Word ● Debt Requests & Write-Offs ● SAP ● Adobe ● Filemaker

Business Experience

LINDE NORTH AMERICA – Bridgewater, NJ 2012-2017

Credit Analyst

Collected and maintained a $2M portfolio for the east region for cylinder accounts in addition to collecting bulk accounts for all regions in the U.S. Had biweekly meetings with sales reps to review their A/R. Resolved any issues with billing or issues on accounts - making collection calls or e-mailing the customer for payment. Placed accounts on hold on a need be basis and released orders as well when orders came into the workflow. Monitored credit limits. Reconciled customer accounts as needed with short pays. Processed requests for small balance write offs bad debt write offs and, credits needed on accounts. Noted accounts thoroughly in the system on every update that was made.

Reduced A/R from 38% 90 plus days past due to 16% in a matter of 5 months by reviewing portfolio on a daily basis.

Assisted customers with inquiries, payments, credits, and refunds.

Ran D&B checks to make sure customer’s business was not failing due to nonpayment or not responding to my calls or e-mails.

Reduced a/r in all regions that were assigned. Reduced largest customer in assigned region from 40% to 3% by resolving issues on the account.

NJN PUBLISHING - Flemington, NJ 1999-2012

Credit Manager

Reported to the Controller for specialty magazine, newspaper, and on-line publisher, responsibilities encompass all aspects of credit and collections processes. Focused on database management, producing monthly financial reports/statements and delinquent account processing for a $2 million portfolio.

Point person for all customer problems and complaints; supported internal customer base of 500 employees.

Selected to assist the sales team members and company executives by taking on additional duties including compiling customer data/statistics in support of various business endeavors.

Initiated 1:1 meetings with sales team to issue credits and/or write offs to insure streamlined and optimized AR efforts.

Reduced outstanding A/R billings from 36% to 7% by leveraging impeccable organizational skills, internal reporting systems and customer relationship management.

Assisted insertion order team and administrative specialists by providing feedback and dotted line oversight in their daily tasks. Releasing accounts when they are on hold for them to place orders.

Previous Experience

Credit Manager – RICOH CENTURY OFFICE PRODUCTS, INC. - Middlesex, NJ

Highly-visible role performing Cash Application/Cash Flow Operations, Accounts Payable/Accounts Receivable, financial analysis and preparation of monthly finance reports, credit checks – reporting to the Office Manager and Controller.

Administrative Assistant and Credit/Collections Representative – JANEL, INC. - Stirling, NJ

Integral member of the team assisting with running the successful day-to-day business operations for this privately-run industrial diamond and surgical company.

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