CURRICULAM VITAE

manikandan .p E-Mail: aczsir@r.postjobfree.com

834-***-****

*/*** *.*.* Colony street, Sattur, Virudhunagar district-626203.

CAREER OBJECTIVE:

To work in a Dynamic environment and to weave out a network of people using the right tool of communication to achieve. Having 2.10 years of experience in the industry, this contributes for the overall growth.

CORE COMPETENCIES:

Leadership Quality.

Communication and Presentation Skills.

Client Servicing and Customer Relationship Management.

Professional Experience

(1) Organization : Just Dial

Designation : Just dial Ambassabor

Duration : Jan 2017- Till now

Job profile:

Field work

Customer relationship

2) Organization : M/s. Aircel Ltd.,

Designation : Activation Officer

Duration Nov 2014 – Sep 2016

Job Profile :

Managing Entire Post-paid Activation Operations.

Monitoring activities like Quality of Documents Collected, Post-paid Activation TAT and service Audit.

Managing Post-paid Activation reports & presentation for Head of CS and senior management reporting

Handling channel support (Trichy, Tanjore, Salem and Entire Southern Tamilnadu ) - Identifying and Rectifying any Issues.

Taking care of escalation coming from showrooms.

Handled TOC operations on monthly Basis.

Lead Activation (Onboarding) Team of Customer Service Delivery Employees.

HLR Reconcilation and Billing

Daily Audits including Document Handling and Activation (HLR,CEF audit,Order Errors, CUG, etc,)

Activations within TAT and CAF signed by myself after checking the mandatory field and as per DOT guidelines and am the responsible person for each Postpaid Activations which comes under my location.

CRM SR Closer

Handled VTM CEF isuues & Rectifying CAF on Monthly Basis.

2) Organization : M/s. Hinduja Leyland Finance Ltd.,

Designation Credit Co-ordinator

Duration Feb 2014 – Nov 2014

Job Profile :

Day to Day activities on Two Wheeler Loan Contract Processing from End to End.

Cibil Score Validation .

Handled all kind of Document Monitoring, Feeding, Validating all Informations from processing for Loan closure .

Daily Audits of Documents

Rectifying Billing Issues.

Computer Skills

Operating Systems : Windows 98, Windows XP, Windows 7 & 8.

Software Exposure : Microsoft Office,C++,C

Database : Oracle

Expertise Area : Micro-Controller, Hardware & Networking

Project Done

“HIGH VOLTAGE GAIN DC CONVERTER”

INPLANT TRAINING

•Successfully completed inplant training session in MADRAS CEMENTS Ltd., R.R.Nagar during 2011.

•Successfully completed inplant training session in TANTRANSCO, Madurai during 2012.

Paper Presented

•Presented a poster on “HIGH VOLTAGE DIRECT CURRENT“ in Maharaja Engineering College, Coimbatore during 2011.

•Presented a papertitled “ HVDC“ in Ponniah Ramajeyam College of Engineering &Technology, Thanjavur during 2011.

•Presented a paper titled“ HVDC “ in Annai Vailankanni College of Engineering, kanyakumari during 2011.

•Presented a paper titled “ CAPSULE ENDOSCOPY “ inThaniKammavarSangam College, Theni during 2012.

•Presented a paper titled “ CAPSULE ENDOSCOPY ”in Einstein College of Engineering, Tirunelveli during 2012.

•Presented a paper titled “ INCREDIBLE SOLAR ENERGY“ inRVS College of Engineering, Dindugal during 2012.

Awards

Won second prize in QUIZ held by “Red Ribbon Club”during 2006.

Won first prize in ADZAB event held by “PonniahRamajeyam College of Engineering& Technology”, Thanjavur during 2011.

Extra Curricular Activities

SEMINARS ATTENTED

Attended one day seminar in “ALL ROUND DEVELOPMENT ACHIEVED THROUGH ADVANCED TECHNOLOGIES” organized by THE INSTITUTE OF ENGINEERS in Vickram College Of Engineering, Sivaganga.

Attended two days familiarizationprogramme on “Thermal Power Plant”in Vickram College of Engineering,Sivaganga.

Strength

Determine, Honest and Hard working

Ability to learn fast and face challenges

Positive attitude.

Willingness to learn.

Education & Certification

Course

Year

Institution

Percentage

B.E

(EEE)

2013

VickramCollege of Engineering,

Sivaganga.

7.4

H.Sc.

2009

Dr. Radha Krishnan Vidhyalaya Matriculation Higher Secondary School, Sattur.

81.08

SSLC

2007

Dr. Radha Krishnan Vidhyalaya Matriculation Higher SecondarySchool, Sattur

77.18

Personal Details

Father’s Name : M.Pandian

Permanent Address : 4/156 N.G.O Colony street, Sattur,

Virudhunagar district-626203.

Gender : Male

Date of Birth : 17-05-1992

Marital Status : Single

Nationality : Indian

Hobbies : Playing Cricket.

Language Knows

Tamil (Read, Write & Speak)

English (Read, Write & Speak)

Declaration

I hereby declare that, the above information is true and correct to the best of

my knowledge.

Place: Signature

Date: (Manikandan p)

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