Human Resource Customer Care

Anukriti Shrivastava

Mob.- 989-***-****, E-mail- ***********************@*****.***

Objective:-

To work in a challenging atmosphere by exhibiting skills with utmost sincerity and dedicated smart work for the growth of your esteemed organization along with mine.

Summary:-

I have a required qualification for this job with 3 years experience in a reputed

Organization. I have the savvy, experience, and superior communication ability to be an asset to your company.

Experience:-

Worked with M-OASIS HOME APPLIANCES PVT. LTD. as a HR Administration from September 2013 to February 2017 at Ghaziabad, Uttar Pradesh.

Job Profile:-

HUMAN RESOURCE DEVELPOMENT:-

All work related to recruitment like data searching, candidate screening, interview schedule, selection and issuances of offer later etc.

Monitor and analysis of manpower planning.

Welfare activities (Provide Security facilities).

Supervision and verification of contractor bills.

Maintain and update stock register.

General office administration

Responsible for all cash payments and book keepings.

Keep track of receipt and reply of mails/ communications.

Prepare induction schedule and organize induction program for new joiners.

Maintain all the employees’ file and data base as hard copy and hard copy.

Handling off- roll manpower ( including joining formality, attendance, personal files, appointment letter, and other relevant letter.)

Calculation & making the full & final settlement of employees.

Previous Employment:-

Worked with V-CARE SOLUTIONS PVT. LTD. as a Customer Care Executive from March 2013 to August 2013 at Noida,Uttar Pradesh.

Job Profile:-

Handling Customer Calls.

Solved Customer Query.

Reply with E-mail & Chat Process.

Handling Complains Departments.

Educational & Professional Qualification:-

MBA in Human Resource and in Finance specialization from Babu Banarasi Das Institute of Technology (BBDIT), Ghaziabad( 2011- 2013)

B.COM Hons. from Agrasen Kanya Mahavidyalya (Purvanchal University), Varanasi.(2011)

Higher Secondary from Nivedita Shiksha Sadan (UP Board),Varanasi.

High School from Vasant Kanya Mahavidyalya (UP Board),Varanasi.

Computer Proficiency:-

Basic Knowledge of MS Office (Word, Excel) Internet etc.

Project:-

Project Training :- Industrial Relation

Organization :- Diesel Locomotive Workshop, Varanasi, UP.

Duration :- 45days

Current Location :- Jabalpur, Madhya Pradesh.

Personal Details

Name :- Anukriti Shrivastava

Husband Name :- Mr. Deepanshu Shrivastava

Father’s Name :- Mr. Bipin Kumar Chandra

Date of Birth :- 07 Sep 1989

Gender :- Female

Date:

Place:

(Anukriti Shrivastava)

Contact this candidate