Quality Assurance

ACCOMPLISHMENTS

- Lead Product Improvement with planning build package teams with streamlining work instructions and processes. Improve overall product performance by eliminating 30% rework, Pre-and Post-product build.

- Lead Production Operation Mechanical Teams to incorporate a quality systems concept “Two-man manufacturing rule”

saving over thousands of Mechanical and Quality inspectors’ hours for minor inspection points in a Product Build Cycle

- Process Improvement: Save 28% on paper supply costs by working closely with manufacturing planners to change planning from paper to electronic planning.

- Lead Core Team who implemented a customer call board for tracking and reporting to customer’s schedule meetings for Mandatory Inspection Points(MIPS) and other issues. Received a customer satisfaction award for our group.

- Lead a Quality Assurance Program that mentored and coached inspectors in AS9000/AS9100/ISO9001 training, quality system processes and procedures, resulting in a 30% increase in mandatory training assessments, safety audits, and product documentation awareness.

- Lead Quality Team in Logging over 2000 hours in Environmental / Vibe / Acoustics and Heat / cold simulation testing. Saved company over 1 million dollars in man hours and completed all schedule testing on time.

- Quality Cleaning Project: Lead FOD Program which resulted in an “A” rating and 30% turn around on one year time

PROFESSIONAL SUMMARY

Experienced Quality Engineer with more than 17 years of experience working in a fast-paced Aerospace and Aircraft company. Excellent attention to detail, process development, and systems evaluation skills. Proven ability to identify business needs and develop valuable solutions to drive accuracy and process efficiency in manufacturing, operations and final production. Seeking an opportunity to drive business effectiveness through making recommendations based on Quality Management and Systems.

SKILLS

Quality Systems Management

Research and Process Development

Measurement Tools and Calibration

Green Belt in Six Sigma

AS9000/AS9100/ISO9001

Microsoft Tools

Statistical Methods

Root cause/Corrective Action

Manufacturing Lean Principles knowledge

Team leadership

System Engineering/ integration

Environmental/Simulation Testing/ Technical problem-solving

Software Testing Life Cycle (STLC)

WORK HISTORY

Quality and Compliance Manager, 2016 to 2017

Desert Star Family Planning LLC – Glendale, AZ

- Manage all employee and business process compliance activity for the entire company

- Analyze all in-forced contracts to make sure that each client is getting what they paid for

- Collaborate with management team to make sure that the entire company is aware of compliance requirements and issues

- Develop internal controls and policies designed to ensure that all compliance needs are met

- Work closely with department managers to review all departmental policies for compliance issues

Operation Quality Assurance Engineer II, 01/2004 to 3/2015

The Boeing Company – El Segundo, CA

Develop audit processes in compliance with government certification requirements, conduct audits and verification of implementation of launch service provider quality and manufacturing processes for flight critical items, build summaries and reports capturing findings including: process, procedure shortcomings and noncompliance. Conduct day-to-day surveillance and reporting of activities launch vehicle manufacturing facilities. Support and evaluate pre-ship reviews, corrective action reviews, test plan reviews, and issue and change management systems. Routinely report status of efforts and launch service provider progress; consolidate summary risks; and support government reviews.

- Perform assessments, evaluations, and analyses.

- Document issues, findings, observations, opportunities for improvement in report formats requested by the Government.

- Ability to develop, execute and deliver audit plans, audit checklists and audit reports to address quality engineering applicable industry standards, and/or New Entrant Company standards for assessments, factory/supplier/field audits or person-to-person interviews.

- Ability to develop and track findings along with their root causes and corrective actions.

- Capable of good communications to participate in the PDRs, CDRs, ERBs and CHERBs for quality.

- Able to identify and assess verification / validation methods of the manufacturing baseline (including standards, procedures, metrics, and results).

- Ability to assess purchasing requirements (supplier control).

- Can organize, plan, facilitate and co-perform manufacturing process audits with the manufacturing engineers.

- Ability to verify/validate the as-built documentation reconciles with the as-designed documentation.

- Ability to verify/validate that the prime contractor performs and documents physical configuration audits, hardware acceptance reviews, and/or equivalent functions, as required.

- Ability to assess and evaluate manufacturing management and quality management systems.

- Excellent Written/Verbal/Communication skills

- Spearheaded development of Quality Management Systems and Controls

- Interpreted drawing markups and implemented drawing revisions provided by engineers

- Monitor and verify specifications of electrical systems and topographical maps to ensure that installation and operations conform to standards and customer requirements

- Root/ cause analysis on Nonconformance’s using Green Belt and CA methods

- Implemented Value Added Processes (VAP) to improve data transformation

- Identify and document project constraints, assumptions, business impacts, risks, and scope exclusions

Mechanical/Electrical Quality Assurance Inspector II, 06/1997 to 01/2004

Northrop Grumman – El Segundo, CA

- Inspected outbound shipments and conducted random sampling to ensure product quality

- Discarded and rejected products, materials, and equipment that did not meet specifications/regulations

- Determined adjustment and test data such as weights, temperatures, grades, and quantities inspected and graded

- Monitored production operations for compliance with specifications and promptly reported defects

- Routinely checked measuring equipment to resolve testing problems

- Collected samples during production and tested randomly to determine in-process product quality

EDUCATION

MBA: Business Administration and Management, 2013

University of Redlands – Redlands, CA

Bachelor of Science: Industrial Electronics Engineering Technology

Gambling State University – Grambling, LA

University of California Technical – Los Angeles, CA

Certification of Professional Achievement in Project Management

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