DIVYA KRISHNA MURTHY
**** ******** ******, *** ***, Los Angeles CA – 90007. (C) 626-***-****
Email: *************@*****.*** LinkedIn: https://www.linkedin.com/in/divya-krishna-murthy OBJECTIVE
Obtain a challenging leadership position to apply my creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximize profits. EDUCATION
California State University, Los Angeles, California Sept 2015 - May 2017 Master in Business Administration (HR Management) GPA – 3.41 M.S.Ramaiah Institute of Technology, Bangalore, India Aug 2008 - May 2012 Bachelor of Engineering in Biotechnology GPA – 3.83 MANAGERIAL & COMPUTER SKILLS
Ability to organize & prioritize workload within any setting.
Positive ‘can do’ attitude towards work.
Completing all tasks in a timely, organized and professional manner.
Ability to communicate effectively in English, both orally and in writing.
Able to work on multiple projects simultaneously.
Good analytical and presentation skills.
Ability to pick up new skills and knowledge quickly.
Can function in a fast-paced environment.
Comfortable with being the ‘go to’ person in a company.
Ability to work under pressure and meet targets.
Able to build a working atmosphere that has energy, vitality and fun.
Having a methodical & organized approach to work at both individual & team level.
Ability to analyze and understand business problems and opportunities.
Thorough Understanding & functioning of PeopleSoft and Workday.
Technical Skills – PL SQL, Basics of Java.
Proficient in Microsoft Word, Excel, Outlook, PowerPoint. WORK AND RELATED EXPERIENCE
1. Infosys Limited, India - Senior System Engineer Sept 2012 – July 2015 Phoenix - Development project, started to revamp the PL/SQL based legacy sales crediting system process to Oracle Territory Manager (Oracle App) packaged application.
Part of a development team which created an application for ensuring Customer Validation in happening properly with the Sales Crediting space of the client
Customizing OTM applications and Creating reports using Business Operations tool according to the business needs
Root Cause Analysis and solution to the customer issues
Design and develop the required features in the given timeframe
Perform Unit Testing and Integration Testing with various modules
Work with the release management team to come up with monthly release schedules and work towards the release Sales Crediting, Coverage & Commissions (SC3) - Worked in the Support and Maintenance of various applications within the Sales IT space of the client (Cisco). Lead a team of 4 people under Coverage Track
Primarily involved in mentoring the team, ensuring tasks are allocated and tracked
Plan and monitor daily activities of the team
First point of contact for Client discussions from Offshore for Coverage track
Coordinate with various cross functional teams (Onsite and offshore)
Involved in preparing various client reports and updating the same at the track level
Provide critical support to the customers and resolve issues
Prepare and guide the team to document the changes
Work with the release management team to come up with monthly release schedules and work towards the release 2. California State University, Los Angeles - Graduate Assistant Jan 2016 – May 2017
Preparing course materials and exams, grading assignments and exams, proctoring exams, preparing and posting grades, holding regularly scheduled office hours.
Providing individual and group assistance to students, performing other course-related duties.
Assist with the supervision of student employees; administer regular performance evaluations and provide feedback to help students progress toward achieving their student-learning and development outcomes.
Perform a variety of administrative tasks including preparation of Power Point presentations, data entry and analysis, collating materials and presentations.
Provide support for the completion of research projects within the Department and Assist faculty with the electronic or mail submission of research articles.
CSULA - BUSINESS ADMINISTRATION PROJECT EXPERIENCE Farmer John - Meat manufacturing & processing company Jan 2017 - May 2017 Problem Statement: In FY16, FJ had spent approximately $250,000 in Philanthropic donations, with possibly an additional $150,000 in destruction of allotted food product designated food events. This exceeded their initial budget of $100,000 allocated. My Role in this project was to identify the actual cost and highlight opportunities for efficiency increase as well as cost reduction by identifying the supportive steps to maximize marketing gain.
Analyzing the role of marketing team in philanthropic activity (from the time of approval till the completion of the event).
Understanding the Suitability and stability of the products.
Understanding their Social media efforts.
Understanding their pricing structure and selection of products.
Analyzing the methods for venue selection process.
Understanding their current promotional practices.
Application of multiple theories and models such as Marketing Mix, BCG Matrix, SWOT Analysis, Ansoff Matrix.