Customer Service Manager
Resume:
Sammy A. Jenkins
PLANT MANAGER/ SUPERVISOR, PRODUCTION, MANUFACTURING, MAINTAINING STRATEGIC PRODUCTION GOALS & REQUIREMENTS
Seeking a responsible position in a manufacturing environment with a growth oriented company utilizing all of the skillsets I have mastered in my career. I have the ability to navigate high pressure production problems while achieving established company strategic goals and objectives. Successful at implementing change and Process improvements, and improved efficiencies using Lean Principles, Shop Floor Management tools and my exceptional communication skills. Proven successful track record in both traditional and non-traditional markets. Ability to analyze and determine necessary areas for potential improvements. Highly competitive, passionate, persuasive and articulate.
CORE COMPETENCIES
Green Belt Certified in Lean Manufacturing Principles
Fork Lift Licensed
OSHA Compliance, Assurance of ASTM Standards,
Injection Molding and Compression Molding experience for both Rubber & Plastics
Created KPI using Shop Floor Management Principles
Proficient in SAP
Raw Material Management
Superior management and leadership in a supervising capacity a maximum of 50 individuals successfully
Leading Employees to Success
Analytical Thinking
Communication & Interpersonal Understanding &Coaching
PROFESSIONAL EXPERIENCE
Cameron 2010 - 2015
Plant Supervisor
Assigning Operators to Presses for maximizing plant efficiencies in production
Establish plant goals, objectives, and operational budgets to assure improvement
Conduct Monthly Safety Meetings & Audits
Managing a staff of 40 employees
Responsible for the leadership, development, succession planning/knowledge transfer, and performance management of the Daily Execution Team.
Responsible for driving process and occupations safety as well as environmental excellence within a production environment.
Optimize fixed and variable manufacturing unit costs and provide technical support for cost effective operations
Review of weekly payroll
Participate in the coordination of Raw Materials
Coordinate Staff Meetings
Implement New Policies
Interviewing & Hiring & Performance & Terminations
Enduro Composites, 2000 - 2009
Production Manager
Manufacturer & Fabricate Composite Components
Managing a production team of 50 people
Creation of all reports and analysis including standards and goals and efficiencies
Responsible for overseeing production crew working on pultrusion machines (10)
Managing and maintaining three shifts/ monitoring overtime and critical components associated with production & shipping
Troubleshooting any & all machine/equipment problems and inconsistencies
Manage Raw material levels (assuring glass & resin materials are properly stocked)
Participate in consultation of new equipment purchases
Responsible for maintaining monthly production reports, monthly open order reports
Participation in Management Meetings, Sales Operation and Planning Meetings
Ensuring Quality Assurance of ASTM Standards or Customer Specifications
Month End coordination & reporting
Assisting customer service project lead time on requested products
Hiring & Interviewing & coordination of training for production team
Yearly employee reviews & budgeted departmental expenses
Managed team Conflict Resolution
Met with suppliers to qualify products for the use in manufacturing process
Shipping Manager
Responsible for shipping of orders meeting customer required ship dates
Ensuring product readiness for meeting shipping deadlines
Coordination of transportation and freight for orders
Fabrication
Responsible for coordinating the fabrication of customer specific components
Manage assembly process of several components
Manage staffing and overtime
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