Customer Service City
Resume:
Leslie Marie Delos Santos Loberial
Mobile No.: 090******** / 092******** Email Address: *******************@*****.*** Address: Parang Calapan City, Oriental Mindoro, Philippines
OBJECTIVES
To be part of the company that offers good opportunity in utilizing my knowledge and skills leading for growth, learning and commitments as I help to achieve the goal and promote the mission and vision of the company.
SKILLS
Tour Guiding skills
Knowledgeable in Hospitality Industry
Strong Listening Skills
Good Communication Skills
Good customer service skills
Multi-tasking and Flexible
Adaptability skills
Computer Literate
Fast learner
Hardworking
EDUCATIONAL BACKGROUND
Tertiary: Bachelor of Science in Tourism Management Divine Word College of Calapan Gov. Infantado St. Calapan City, Oriental Mindoro 2013- 2017
Secondary: Jose J. Leido Jr. Memorial National High School Calapan City, Oriental Mindoro 2009-2013
Primary: Parang Elementary School Parang Calapan City Oriental Mindoro 2003-2009
ON-THE-JOB TRAINING EXPERIENCES
On-the-job Training
Cebu Pacific Air
500 hours
Domestic road, Pasay City
October 19, 2016 – February 6, 2017
On-the-job Training
Marco Vincent Dive Resort
200 hours
White Beach, Puerto Galera
April 8, 2015- May 2, 2015
Actual Shipboard training / 4 days of Apprenticeship-by-Experience (APEX) Program
On board M/V St. John Paul II
100 hours
Manila- Cebu- Cagayan de Oro
March 29, 2015-April 1, 2015
SEMINARS ATTENDED
9th EdukCircle International Convention on Tourism and Hospitality
“Sustaining the Vibrancy of Asian Tourism and Hospitality”
AFP Theater Camp Aguinaldo, Quezon City, Philippines
September 24, 2016
Tourism Events Management Class 2016
“Enhancing Young Mind: A Transformative Path for Tourism Industry”
Divine Word College of Calapan, Oriental Mindoro
September 23, 2016
“Nourishing Mind: Building Ideas and Career for Business and Hospitality Industry”
Divine Word College of Calapan, Oriental Mindoro
September 25, 2015
Bar Exposure Program
T.G.I. Fridays Galleria
August 29, 2015
Pampanga Culinary Tour “Kusina ni Atching Lilian: Almusal Kapampangan”
Mexico Pampanga
August 28, 2015
Campus Tour Guide
DWCC Janssen Campus / Divine Word College of Calapan, Oriental Mindoro
February 3-5, 2015
“Stewardship: Captivating Excellence for the Diverse World of Office Administration”
Divine Word College of Calapan, Oriental Mindoro
September 27, 2013
“A closer look at In-flight Catering operations”
Macroasia Catering Services, NAIA Pasay City
July 26, 2016
PERSONAL BACKGROUND
Birthday : October 23, 1997
Age : 19
Gender : Female
Weight : 45 kg
Height : 5’4
Civil Status : Single
Citizenship : Filipino
Languages : Tagalog, English
Religion : Catholic
CHARACTER REFERENCES
Ms. Gemma Ruiz Professor- Business and Hospitality Department Divine Word College of Calapan 097********
Ms. Donna Marie O. Tumoc Aircraft Technical Records Specialist Cebu Pacific Air 091********
I hereby certify that the above information are true to the best of my knowledge and beliefs.
LESLIE MARIE D. LOBERIAL
Applicant
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