Customer Service Sales

**** ******** ******

Brooklyn NY *****

Phone: 718-***-****

Email. *****.********@*****.***

Susan Sturiale

OBJECTIVE: To obtain a position where I can utilize my skills and training for personal and professional advancement.

EDUCATION Kings Borough College Brooklyn, NY

1984 Undergraduate

EXPERIENCE:

06/2007-12/2016 A-Z Building Maintenance, Corp. Brooklyn, NY

Secretary

• Greeted visitors and direct them to the appropriate departments or individuals.

• Respond to queries in person, via telephone and/or emails.

• Performed administrative tasks\, including filing, faxing and photocopying.

• Developed and implemented office procedures, including monthly billing and ordering supplies.

• Screened documents, book meeting rooms, travel and hotel accommodation, set up conference calls and take accurate messages.

11/2001-06/2006 American Way Van Line Brooklyn, NY

Relocation Specialist

• Scheduled moving job locally and long-distance.

• Answered phones; responded to inquiries for moving quotes.

• Dispatched trucks to locations.

01/1998-09/2001 Tri-State Surgical Brooklyn, NY

Customer Service

• Supplied surgical equipment to various nursing homes, providing pricing and delivery information.

• Managed customers’ accounts, perform customer verification and process orders, forms, application and requests.

• Maintain customer database, prepare and distribute customer activity reports.

• Provided feedback on the efficiency of the customer service process, communication with internal departments.

06-199*-**-**** JJ Balan, Inc Brooklyn, NY

Pharmaceutical Sales

• Assessing client’s needs and present suitable promoted products.

• Liaised with and persuading targeted doctors to prescribe our products utilizing effective sales skills.

• Provided product information and deliver product supplies.

SKILLS: Demonstrated achiever with exceptional knowledge of the internet and Microsoft Office applications. Strong performance background in sales, accounts management and customer service.

REFERENCE Furnished Upon Request

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