Human Resources Management

David Anderson

People / Purpose / Policy / Principles / Passion / Performance / Productivity

Integrity / Intuition / Innovation / Involvement

**********@*****.*** Engagement / Ethics / Empowerment 361-***-****

STRATEGIC PARTNER / COLLABORATIVE LEADER / PEOPLE DEVELOPER

Strategic Vision / Experienced Leadership / Collaborative Management Style / Principle-Centered Values

Driven, analytical, and business savvy executive level human resources professional with 18 years of experience with demonstrated leadership and ability to develop, implement, and manage business processes and solutions aligned with the company’s values / strategic goals. Over 14 years of extensive experience in providing senior level management and employees with a wide range of comprehensive Human Resource Management expertise to include counsel, policy development/compliance, recruitment/retention/selection, project management, HRIS implementation, dispute resolution, investigations and termination decisions. High level of proficiency in employee relations, project management; employment law; OFCCP/EEOC/AA/FMLA/Work Compensation Programs; counseling and complaint resolution; and employee development/engagement. Delivered results in:

• HR Management • Performance / Engagement Management • Corporate Administration

• Leadership / Management Development • Training / Staff Development • Workers Compensation/FMLA

• Succession Planning / Career Counseling • Electronic File Management • Creative Coaching Culture

• Ethics / Regulatory Compliance • Customer Relationship Management • Customer / Employee Retention

• Policy Administration / Interpretation • Recruitment / Talent Management • Strategic Management / Planning

• Employee Relations/Union Bargaining • Diversity Inclusion / Workplace Civility • Multi-site Accountability

• Compensation / Benefits Administration • Multi-dimensional Problem Solving • Federal/State/Local Law

• Labor Relations/Mediation • Multiple Project Management / Start-ups • Organizational Development

• Affirmative Action • Community Outreach Coordination • OFCCP Compliance

A Leader with vision, always able to “see the big picture” with an uncanny knack for delivering results beyond expectations: proven history of creating, developing and delivering multifaceted business processes, strategies and initiatives. An experienced professional with the vision, drive and passion for developing any company’s greatest competitive advantage – its people. Able to identify business opportunities, resolve issues, and execute business strategies with unquestionable commitment and integrity. Expertise in:

• LEAN/Six Sigma Greenbelt • Taleo Systems Expert • OSHA/NMFC Administration

• SWOT Analysis / Gap Analysis • Lominger Certified Talent Management • Lawson HRIS Administrator

• KRONOS Systems Expert • Chairman Values Task Force • INFOR Talent Acquisition

• PHR Certified • Laserfiche/Affinity • PeopleSoft Super User

• LTL/Distribution Facility • Transitioning Military/Spouses • Change Management

EXPERIENCE THAT DELIVERS

Unparalleled Accomplishments / Exponential Results

Provided strategic human resources leadership for 300 facilities and over 22,000 employees across the United States and Canada.

Managed a team of 35 employees providing human resources support including benefits administration, recruiting, employee relations, compensation and payroll.

Recruited, trained, developed and managed group of 8 region based Human Resource Generalists providing strategic Human Resource management to service over 7500 employees across 13 states.

Leveraged LEAN/SixSigma principles for Taleo Project implementation operations yielded results in - hired 5,364 new employees in a 6 month window with a staff of 14 Recruiters utilizing only 6.6% overtime costs .

Implemented new onboarding processes resulting in improved retention rates and 1st Quarter savings of $5.9 million.

Developed standardized onboarding process resulting in improved time to fill metrics from 119 days to 4 days.

Conducted hundreds of employee relations related investigations including harassment, sexual harassment, discrimination, unprofessional conduct. Recommended discipline/termination decisions. Revised Letters of Discipline/Communications and implemented new electronic file process.

Responded to litigation complaints with company Position Statements for pending legal actions.

Represented company in litigation matters with Equal Employment Opportunity Commission and Department of Human Rights.

Project Manager for Step Saver program, a web based freight optimization module, SCO (Service Center Operations) – new web based operating platform, MIMS (Mobile Information Management Systems), new handheld technology, and Workforce Management – Kronos, including new payroll operating platform and integrating company policy into attendance module for system wide compliance & reporting.

Developed the operating procedures for Inbound Operations Workflow for SCO Inbound Operations – this is the first and most crucial operations module inn the 24-hour Circle of Life Operations.

Developed recruitment strategies for all positions across the organization and implemented various pro-active recruitment sources including LinkedIn, Taleo, Facebook, email, and specialized in person sourcing.

Implementing internal staffing program reducing dependency on staffing agencies with projected 1.6M annual savings.

Developed and implemented veteran recruiting programs for transitioning military and spouses.

Developed relationships and collaborated with various community resources and special interest groups and organizations to strengthen and make aware the value of a veteran.

Prepared presentation materials to deliver to clients including hiring organizations highlighting all facets of recruiting.

Served as company administrator for Payroll audit compliance standards.

EXPERIENCE THAT COUNTS

Courage/Candor/Commitment/Competence

Performed duties as operations support for Taleo/SCO/MIMS/Kronos/Step Saver/Dock Automation – supporting 300 locations and 22,000 employees across the United States and Canada.

Over 14 years of OSHA experience including policy compliance and audits, workers compensation reporting, OSHA 300 & 300A forms, safety training programs creation, best in class practices development and implementation.

Served on organization network optimization team – provided human resource counsel and strategy on how to minimize overgrown network of operating locations and the impacts to the organization, employee groups and shareholders.

Developed, and managed organization Affirmative Action Plan.

Served as Culture Chairman for the Central Area (8 states/13 Regions/6500 employees). I was the lead on managing employee engagement, recognition awards process and employee surveys both annual and pulse. Adopted a Voice of the Customer climate to engage employees in feedback on company culture, leadership, operations.

Developed media marketing strategy resulting in a 68% increase in candidate application completion.

Developed strategic recruitment plans based on market data analysis.

Expert in analyzing market data to develop custom recruitment/retention strategies/plans for individual customers and targeted positions from entry level to executive.

Master in developing a high-volume recruiting processes using LEAN/SixSigma principles to ensure maximum operational output.

Implemented department startup of a centralized Recruiting Division for Fortune 300 organization.

Designed Succession Planning for organization.

Re-wrote, revised and created company job descriptions, job postings and website content including branding strategy and YouTube.

Developed, trained and promoted 70% of Recruiting Department employees to positions of greater responsibility.

Part of reorganization team that rewrote company policy manual including creating online version for employees.

Facilitated all organizational operations, human resources and Kronos training – classroom & online..

FMLA/ADA Workers Compensation Subject Matter Expert. Designed new FMLA qualification process and extensive (daily) experience in managing employees, conducting interactive communication with staff to manage within the law and reduce any exposure to organization.

Developed new audit process checklist for local level service center that resulted in audit compliance improvement from 68% audit compliance to 99% audit compliance for Personnel files and a 100% audit compliance for Payroll section of the formal audit.

Administered benefits programs with a staff of 12 HR Specialists including Open Enrollment and daily benefits inquiries.

Conducted onboarding/new hire orientation/new hire training.

Managed Light Duty and Workers Compensation programs. Coordinated drug testing program.

Performed duties as a Geographic Information Systems Analyst – utilized spatial data to assist organization in the analyzing and improving efficiencies in the area of sales, operations, road and city delivery lanes.

Assisted with developing the Human Resources Department budget for FY14-15, FY15-16 & FY16-17.

Created the Human Resources Department business plan for FY14-15, FY15-16 & FY16-17.

EXPERIENCE THAT EVOLVES

Sustained Growth / Continuous Improvement

City of Corpus Christi 2013-Present

Human Resources Administrator/Manager – Corpus Christi, TX

Developed new hiring process, restructured Division, implemented new Administrative Policy/Procedure/Practices. Implemented community relations partnerships with multiple organizations. Prepares the annual department budget by researching, costing and overseeing all expenditures. Provides costing figures and analysis for all projects by researching annual increases based on market studies, Skill-based pay and holidays. Oversee Recruitment for over 3,000 City positions (including General, Police and Fire) by ensuring the City’s recruitment efforts are efficient and legally compliant. Administer and oversee Compensation including policy compliance, Skill Based Pay program, and Career Ladder program. Administer and oversee Classification regarding job analysis, creating/revising job descriptions, and working with City departments to determine workforce needs. Oversee Position Management by working with City departments and the Budget department to ensure positions are reconciled and allocated correctly. Responsible for Records Management and Retention for the City. Act as the liaison for Open Records Requests and work with the Legal Department to comply with requests. Oversee the quality and effectiveness of the Human Resources Information System (HRIS). Assist with the development and/or revision of City policies and procedures regarding recruitment and compensation/classification. Conduct investigations and fact-finding reports related to compensation and classification issues and other policy violations.

L-3 Communications 2013

Human Resources Generalist – Corpus Christi, TX

Lead HR Business Partner (HRBP) for the assigned Programs. Functionally aligned to the Vertex Aerospace Sector Director of HR, matrixed to the assigned Program Manager IPT. Proactive problem resolution in support of the PMO. Provide technical support to the HR Generalists at other Program subordinate sites. Primary EO, Diversity & Inclusion lead for the Program. Tactical & Strategic responsibility of the HR function on the Program. Resolve Employee Issues including, Vacation Banks, Employee Relations, Benefits’ Issues, Tax Issues & Payroll Issues. Staffing responsibilities for the program, Serve as LOA Administrator. Assist with Workers Compensation administration. Assist with the Labor Relations functions, Policy review, interpretation and recommendations. Conduct New Hire Orientation. Salary Review/Analysis for promotions, Reclassifications. Employee Communications through weekly calls and emails. EDS Approvals and Submissions. Special Projects and Process Improvements as needed. Complete assigned Ethics and other sensitive investigations adhering to compliance & confidentiality criteria. Provide expertise in strategy development and execution, planning, and facilitation of Employee and Labor Relations efforts. Pro-Active Approach on On-Boarding and Off-Boarding Employees. Pro-Active and Strategic Relationship with Functional Leads. Coaching and Mentoring with Supervisors and Managers. Training Facilitation. Pro-Active coaching, mentoring and consultation with leadership. Proactively manage employee relations needs to support an environment of integrity, respect, collaboration and effective communications. Implement and effective Retention strategy through employee engagement assessment activities and regression analysis of exit interviews. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Provides retrieval ability to produce employee information for analysis and decision making, statistical data, and other employee-related reports as required. Ability to Influence change and support in an Integrated Product Team (IPT) matrixed organization. Use of SAP, EDS, Applicant Tracking, AutoTime, and other applicable HR systems.

Con-way Freight 1998-2012

Manager, Human Resources – Ann Arbor, MI

Provided comprehensive, strategic Human Resources Management to senior level management and employees across an organization of over 300 locations and 22,000 employees across the United States and Canada. Project lead for every new company upgrade to company Operating, Payroll, HRIS and Applicant Tracking Systems. Managed human resources department with staff of 35 providing support to over 300 locations and 22,000 employees across the organization. Responsible for benefits, payroll, recruitment, policy/procedures, litigation responses, unemployment, employee relations, investigations, discipline, termination decisions, EEOC/ADA compliance. Used LEAN/Six Sigma tools and principles to streamline processes. Managed team responsible for organization employee engagement and morale.

EDUCATION

Bachelor of Science, Human Resource Management – Western Governors University September 2017

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