Regulatory Affairs Specialist

CURRICULUM VITAE

Elizabeth Jessen Jacob

P.O.Box # 55320, Dubai - United Arab Emirates

Mobile : 0097150–5281991

e-mail: *******@*****.***/ *****@***.**

www.linkedin.com//nhome/?trk=

Career Objective

Looking to join a progressive organization that has the need for a Regulatory Affairs Officer, who enjoys being part of as well as leading a successful customer care management team.

Personal Strength

Possess a pleasing personality and ability to perform effectively.

Quick to grasp new ideas and concepts and to develop innovative and creative solutions to problems.

Excellent interpersonal and communication skills.

Discipline and dedicated.

Hardworking and result oriented

Proficiency and Skills

14 years Gulf experience in providing administrative support to the management.

A driving instinct to achieve results with a leadership Qualities.

Capable of working under pressure to meet expectations.

Able to work on own initiative and can demonstrate the high levels of motivation required to meet the deadlines.

Active listener and socially understandable.

Academic Qualification

Bachelor of Commerce – from Mahatma Gandhi University,Kerala India.

MBA from Columbus University USA- ( Dubai – UAE ).

Diploma in Information & System Management from Aptech, Bangalore, India.

Work Experience

February‘2010 – Till Date Al Amin Medical Instruments LLC (Magrabi Group)

Dubai HealthCare City-(DHCC),

Position: Regulatory Affairs Officer

AMICO has a major presence in the Medical Sector in UAE Middle East, GCC Countries also In Egypt, Syria,Iran, Lebanon, Jordan etc….They are the distributors of quality medical equipments and devices from many of the US & European Manufacturer countries in the field of Opticals, ENT, Derma, Ophthalmology, Orthopedics, General Medicines and Spine & Neurology with a varied mix of distribution channels. AMICO’s main business partners include Magrabi Health Care Group and Essilor France.

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Nature of Job

Ensuring that a company’s products comply with the regulations of the:

Keeping a breast of International legislation, guidelines and customer practice

Interacting and coordinating with Suppliers, clients and regulatory department in MOH UAE for registration and regulatory affairs work for products, Medical equipment and device/ GSL/ Herbal Products/ Cosmetics/ Food supplementary that comes under Dubai Municipality registration.

Updating a wide range of information about latest rules and regulations of Drugs Control Department MOH / Dubai Municipality / ESMA.

Keeping up to date with a company’s product range.

Arranging to obtain Drugs Store License for AMICO as the Initial stage for Registration rules with MOH UAE.

Developing and recording clear arguments and explanations for new products License renewals being AMICO the Marketing Authority holder for various Manufactures in different countries over the world

Preparing submissions and renewals with MOH-UAE for AMICO’s Manufactures around 82 companies all over the world.

Responsible for registering the Company and Manufacturing site for various 82 countries with MOH UAE.

Responsible of product registration with Drugs Control Department UAE.

Interacting with MOH- Dubai to clear the shipment from various countries in the lack of registration of new devices and Medical Equipments and follow ups of quick documentations in order to release the arrived shipments.

Awareness of relevant documents and certificates to be submitted in MOH for the manufacturers for the release of shipment.

Doing product classification and directing Suppliers to get the precise certificates and required documents need to be submitted with Drugs Control department in MOH UAE

Resolving complex issues as they arise;

In charge handling Online Importation release of any kind of Pharmaceutical/ Medical Equipment / GSL/ Herbal products release.

Interest in expanding my own knowledge through different media, acquire latest information in Medical field and Drugs store regulation and affairs with MOH, government departments.

March ‘2002 – Dec 2009 European Medical Group - Dubai Health Care City (DHCC),

Position: Office Administrator/HR

Nature of Job

Responsible for managing the entire documentation works and day today functioning with DHCC, Center for Healthcare Planning & Quality (CPQ) & other licensing Department on behalf of Company for the approval of both the office and Clinic,

Maintain a database and updates of all products, price, specifications, company & Clients.

Introducing the company through advertising, presentations through various modes.

Source out new products

Negotiating with overseas and UAE markets regarding the prices, delivery, shipment. Resolve customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.

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Liaising with Government Officials, visa arrangements and also assisting public relation activities with immigration office etc…

Responsible for attaining information regarding registration procedures with Chamber of Commerce, Govt. departments, for import export license and registration of various purposes.

Responding to customer request & enquiries providing them with comfort service and ensuring prompt and positive service.

To conduct correspondence, responsible for the proper maintenance of accounting and financial records and contracts, etc.

Monitoring official documents daily correspondence and reports.

Maintaining Price chart.

Undertake lots of other responsible assignments related to day-to-day office administrations.

IN THE FIELD OF CUSTOMER SERVICE

Done Gitex Exhibition for Hi-Power Computers-Dubai, to promote their products (IT) for 1999 and 2000

Demonstration / Display of the products also communicate with customers about the product functions.

Explained the product concept and its features, also achieved the top sales target.

Responded effectively to the queries and also patiently with convincing answers.

Responsibilities including generating sales opportunities also developing product knowledge skills.

Personal Details

Marital Status

Place of Birth

Nationality

Language Known

:Female / Married

:Abu Dhabi

: Indian

English, Hindi, Malayalam

Driving License

: Holding a valid Bahrain & UAE Driving License with car

Visa Status

Expected Salary

: Company Sponsorship Transferable with NOC any time

: AED 15,000 (negotiable)

Reference

: Can be provided upon request

Contact this candidate