Customer Service Sales

Taderick D. Dillard

**** ******** *** ******, ********** 469-***-**** ********.*******@*****.***

Objective

Searching for a long term position in a fast pace environment where providing quality customer service and communication is vital, with room for advancement opportunities and growth.

Employment History

Full Time

Employment

Daiquiri’s To Go Dallas, TX

09/05/15-02/02/17

Supervise and train employees.

Stocking, receiving, order pulling, in charge of inventory and sales.

YP (yellow pages) Dallas, TX

05/12/14-07/02/15

Effectively work with the Marketing Expert to manage the client relationship and retain and build account revenue. Skillfully articulate and present our products to Small and Medium sized business owners. Create and conduct face-to-face customer presentations, proposals and demonstration. Effectively coordinate all aspects of the sale from start to finish. Conduct client check-ins, upsell/cross-sell accounts, and address client issues. Attend regularly scheduled office meetings and developmental activities. Utilize CRM (Sales force) effectively and efficiently recording all sales activity.

Vonage (Point 180)

12/13-5/12/14

Sell products and services in a retail store/kiosk or event environment * Maintain professional interaction with both customers and fellow employees * Meet or exceed personal sales goals on a monthly basis

Marketing Unlimited Dallas, TX

01/13-6/13

Contacted potential clients for outside sale merchants . Assigned appointment times and corrected outbound merchant time schedule using internal systems.

Established good working relationships with merchants and business owners to increase profits and client

satisfaction .

Silverleaf Resorts Service Dallas, TX

02/08-03/11

Responsible for communicating with prospective customers and inviting them to attend a resort tour.

Make 100+ outbound calls a day Influence customers to attend resort tours by following a prepared script Work with potential customers to find best date to attend the tours within given timeframe Verify & input customer’s information into database

PRC Inc., Addison TX

04/07-01/08

Member Service Representative for AARP and its affiliates.

Provided clients with account status and updates. Renewals, cancellations and enrollments.

Assisted AARP members with program information, answer email inquiries.

Education

Greenville, TX May/1995 Diploma

East Texas State @ Commerce May /1995Sept

1997 General Studies

Lee College, TX Aug/2003Mar/

2004 Data Programming/Pro

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