Customer Service Technical
Resume:
Richard Smith
Talent Acquisition Partner
Jericho, NY 11753
516-***-**** / ***************@*****.***
Summary:
* Hands on HR Technical Recruiting with Expert Level on-Target Sourcing, High Volume Recruiting
* Top Secret/Active Security Clearance, Department of Defense Networks Security Recruiting
Education:
* Bachelor’s Degree, Computer Science, Long Island University, Greenvale, NY
Certifications:
* AIRS, LinkedIn, OFCCP, FLSA, Affirmative Action, Regulatory Compliance Certified
* Certified Internet Recruiter (CIR), Certified Diversity Recruiter (CDR)
* College Campus recruiting on site @ NYU, Chicago, NC, Michigan, Indiana, PENN STATE, Texas
Professional Experience
HBC Corporate January 2016 – Present
GILT.Com / SAKS 5th Avenue / Lord & Taylor / The Bay
Technology Talent Management / College Campus
* Leading team supporting Toronto, ON and Jackson, MS providing implementation of Unix/ETL Data Warehouse Middleware Business Intelligence projects.
* In charge of hiring 79 new full time position, I hired 28 qualified technical candidates to join HBC as Perm Employee in Toronto, ON
* Fraud Analytics recruiting while delivering all facets of full life-cycle, executive recruiting for client areas across our three major business lines: (1) Asset Management, (2) Credit Services, (3) Retail Financial
* Surpassed Organization goal hiring achievements through talent acquisition in sub region including time to fill, cost per hire and middle level management acquisition.
* Met and exceeded weekly and monthly on-boarding hiring (new starts) goals.
* Reduces vendor recruiting costs by $27000 in 8 months of employment.
* College Campus recruiting on site @ NYU, PENN STATE, Texas
* Following strict OFCCP, FLSA, Affirmative Action regulations
* Partnering with HR leadership and implement sourcing and recruiting strategies focused on recruiting
* Source and attract high quality talent; build networks to find qualified collect market intelligence
* Managed ATS system (TALEO) screening qualified applicants.
* Drove sourcing with hiring managers regarding hiring and on boarding process; providing a high level of customer service to hiring managers through quick responsiveness
NTT America Inc. Nov 2014 – Jan 2016
Lead, Technical Talent Acquisition
Client - Goldman Sachs
* Provide an ongoing supply of qualified technical candidates as w2 employee on client site.
* Met and exceeded weekly and monthly on boarding hiring (new starts) goals
* Lead all aspects of client interaction and candidate recruiting processes.
* Following strict OFCCP, FLSA, Affirmative Action regulations
* Extensive staffing, corporate diversity/inclusion, sourcing, pipeline development, candidate and client care, offer negotiation(s), training, and new employee on boarding
* Hands on with HRIS systems, SAP and Success Factors, MS Office and Navigator
* Provided Enterprise Networks and SAP recruiting, all levels - SP BI, BW, ABAP, MM,
* Maximized use of ATS (applicant tracking tools) to track candidates
* Developed strategies to continually improve client services and business relationships
* Implemented processes to improve recruiting policies, procedures, practices.
* Manage all aspects of new candidate engagement including sourcing, interviewing, offer extension, on-boarding processes and related new hire support.
* AIRS techniques to identify new candidates and professional network leads.
Roles Placed: Core Java, Hibernate, J2EE, ASP.NET, ETL, Angular.JS, C++, CISSP, CCIE, Sales Managers, Business Analyst, PMO, PHP, DHTML, SAP BI, BW, ABAP, MM, PP, SD
EPAM Systems, Inc. February 2014 – November 2014
(NYSE:EPAM) Canada, UK, Switzerland, Germany, Russia, Ukraine and Poland.
Technical Talent Acquisition Manager
* 8 Direct reports of recruiting employees
* Responsible for leading end-to-end full lifecycle search including sourcing strategy, talent assessment and offer negotiation.
* Created new cost saving relationships with outside search firms to reduce costs.
* Produced working relationship with senior executives and HR Business Partners
CGI Group March 2011 – Jan 2014
Technical Recruiting Lead / College Campus
Client - Deutsche Bank
On-Site recruiter and point of contact managing for client interaction, collecting new job requirements from the on-site managers adding Jobs into TALEO.
* Provided Vendor Management and Market Intelligence
* Scheduled ongoing supply of technical candidates to join CGI as w2 employee working on client site.
* Supporting 30+ job openings screened all candidates submitted from vendor's created shortlisted, scheduled interviews and provided offers letters to accepted candidates.
* Completed SKYPE interviews, reference checks & work verifications
* College Campus recruiting on site @ Miami, Chicago, NC, Michigan, Ohio
* Cold called candidates directly to ensure ongoing technical candidate pipeline using research, social networking, outplacement services and online job database information.
* Following strict OFCCP, FLSA, Affirmative Action regulations
* Created pipeline of qualified candidates and provided recruiting metrics reports
* Partnered with hiring managers and extended job offers.
Role Filled - .NET, C#, J2EE, J2ME, CCIE, CISSP, MCSE, VoIP, Infrastructure, Help Desk, Client Services, Service Phone Support Product Marketing, Pre-Sales
Sapient Global Markets June 2010 – January 2011
Technical Recruiter / HR Generalist
* Led the recruiting efforts supporting Digital Media E-commerce Implementation projects.
* Partnered with project leaders and provide a steady flow of qualified candidates
* Creating new jobs # in ATS, then disseminate the new jobs to the Approved Vendors.
* Reviewed and screened all candidates submitted from vendors, shortlisted then scheduled interviews and provided offers letters to accepted candidates.
* Completed SKYPE interviews, reference checks & work verifications
* Cold called candidates directly to ensure ongoing technical candidate pipeline using research, social networking, outplacement services and online job database information.
* Created pipeline of qualified candidates for future jobs, tracked candidates and provided recruiting metrics reports, weekly, monthly, quarterly.
* Sourced, recruited, and pre-screened candidates and then submitted candidates to job requisitions.
COMSYS May 2006 – May 2010
Technical Recruiter
State Government, Department of Defense, Albany, NY
Top Secret Security Clearance & Networks Security Recruiting / College Campus
* Support New York State: Department of Defense, DOT, DOE, OCFS, DCJS, DMV, OMH
* Partnered with on-site account managers providing them with qualified candidates
* College Campus Recruiting on site @ NYU, NJ, NC, Michigan, Indiana, PENN STATE
* Supporting 30+ Networking & Infrastructure job openings and provide ongoing technical candidate pipeline using research, social networking, outplacement services and online job database information.
* Sourced, qualified, submitted to job, documented in ATS, interviews & extended offers.
* Following strict OFCCP, FLSA, Affirmative Action regulations
* Managed background checks process, drug screening, required reference checks
* Conducted technical testing and screening for candidates on Prove-IT and Pre-Visor
* Utilized Internet searches, database searches, referrals, third party sub-contracting, college level recruiting, headhunting practices and cold calling to source candidates.
* Extensively utilized user groups + Internet search engines, and posted advertisements.
Roles Filled: Top Secret/Active / Network Security Clearance Java, ASP.NET, C++, CISSP, CCIE, Product Marketing, Pre-Sales, Implementation Enterprise Software Engineers
CISNY Technical Services February 2003 - March 2006
Technical Recruiter
Client - Bank of America
* On-Site providing ongoing supply of qualified technical candidates
* Provided clients with qualified candidates for immediate interview.
* Qualified candidates then submitted for interviews, while documenting in ATS
* Provided background checks, drug screening; completed reference checks
* Filled requirements in all areas of IT and established strong business relationships
* Utilized Internet job search engines, created job-posting advertisements
* Conducted thorough technical screening and reference checks for selected candidates.
* Scheduled with Clients/Account managers for final interviews for short-listed.
* Negotiated with third party vendors on rate and contract related issues.
Roles Placed: Java, J2EE developers and Cisco Infrastructure CCNA CCIE, CISSP, MCSE, VOIP, Call Center, Infrastructure Networking.
Contact this candidate