Human Resources Management

Susan Turnblad, SPHR, MBA, SHRM-SCP

Cell: 763-***-****; Office: 651-***-****

E-mail: ***********@***.***

OBJECTIVE

Attain a challenging role in the field of Human Resources Management.

TALENTS

Compensation & Benefit Administration

ACA Compliance

Continuous Improvement

HIPAA Investigations, Training and Procedures

Total Rewards

Change Management

Employee Relations

HRIS Technology

Recruitment

Onboarding

Diversity

Performance Management

Disciplinary Actions

Workforce Development

Organizational Development

Employment Law

Management/Leadership

HR Business Partner

Operations Management

HR Department Set up

Creation of Policies & Processes

Office Administration & Facilities Management

Event Coordination

PROFESSIONAL EXPERIENCE

Corporate HR Manager February 2016 to Present

Thoemke Enterprises, Inc.

Research, set up online training system, monitored and maintained systems to be in compliance with current state and federal requirements.

Answered multiple surveys to ensure compliance with DOL and ACA requirements.

Learned multiple computer systems to monitor employees and ensure compliance.

Monitor the WOTC program to ensure companies are reimbursed appropriately.

Update multiple employee policies, procedures, and handbooks to ensure compliance with current federal and state regulations.

Investigate employee issues, research answers to question to stay in compliance with current rules and regulations.

Train employees on new I-9 forms to ensure compliance with USIC regulations.

Set up new employee orientation and hiring processes, placed ads, reviewed resumes, and hire for multiple level positions.

Revise employee handbooks and policies and procedures for all companies.

Discipline, mentor, and terminate employees with the goal of creating a harmonious workforce.

Hire, train and mentor human resources staff.

Set up and maintain referral bonus program.

Oversee revision of employee files to ensure compliance with state and federal laws.

Work with the broker to audit plans, choose and educate employees.

Review employee benefits, monitor billing, and ensured credits issued.

Set up ACA compliance tool, monitor, and send out 1095C and 1094C forms.

Audit employee COBRA information ensuring employees are notified, added, and removed as required.

Set up benefit plans, calculate premiums, and sign employees up for open enrollment.

Appeal MNSure tax claims successfully preventing A and B taxes.

Senior Human Resources Generalist

Allina Health, Cambridge, MN August 2013 to June 2015

Fill in for HR Director

Lead monthly Cambridge New Employee Orientation meetings

Lead LMC Local 70 Union meetings

Lead the Employee Engagement Committee

Lead investigations and meetings involving disciplinary actions and terminations with union and non-contract employees

Conduct privacy investigations and privacy telephone conferences.

Facilitate meetings with managers and employees to improve relationships

Facilitate Corporate New Employee Orientation

Administrate unemployment claims, prepare for, and attend unemployment hearings

Administrate and assist employees and managers with leave of absences

Administrate drivers license program for Cambridge Medical Center

Work with attorney on physician and staff termination, lay off selection process, and adverse impact

Work with recruitment to determine employee compensation and compile salary survey data

Coordinate New Physician Orientation meetings

Operations Manager/Manager of Human Resources/HIPAA Compliance Officer

National Independent Brokers, Inc., Plymouth, MN April 2002 to June 2013

Participate in executive management team meetings

Lead change management in business operations in a diverse environment

Manage a team of 12 employees including two supervisors

Oversee and manage payroll and benefits saving 62% on 2013 health insurance

Set up, monitor, and maintain total rewards systems

Set up compensation program and monitor pay range compliance

Coach, train, mediate, and mentor employees and managers

Implemented continuous improvement using human resources best practices

Establish and lead human resources processes and procedures

Set up and monitor human resources performance management processes

Design, update, and maintain policy manual

Successfully answered and defended OSHA, Department of Human Rights, and Unemployment claims

Set up and coordinate human resources seminars and webinars for HR CE

Oversee coordination of company events

Provide human resources support for MN, IN, SD, and NC offices

CMS Audit responsibilities and HIPAA compliance

Reduce supply costs by 25%

Reduce shipping costs by 10%

Improve multi-departmental efficiency utilizing technology

Coordinate company construction projects

Supervise installation, monitor, and maintain companywide phone and security systems

Adjunct Professor

Globe College/Minnesota School of Business, Brooklyn Center, MN Sept to Dec 2011

Prepare class syllabus and presentations for weekly evening classes.

Evaluate and grade student papers and presentation

EDUCATION

Allina Managers Training Program, September – December 2013

Minneapolis, MN

Bulletproof Managers Training Program, January - December 2011

Crestcom, Golden Valley, MN

Masters of Business Administration (MBA), June 2011, GPA 3.83

Bethel University, Arden Hills, MN

SHRM-SCP Certification, October 2015

Senior Professional Human Resources Certification (SPHR), January 2008

Employers Association, Human Resources Certification Institute

Bachelor of Science (BS), May 2001, GPA 3.74

Minnesota State University, Mankato, MN

Major: Management with a concentration in Human Resources

Minors: Business Law/Business Administratio

MEMBERSHIPS

SHRM – Society of Human Resources Management

HRP MN – Human Resources Professionals of Minnesota

VOLUNTEERING

Secretary of Moving Violation’s Bike Group – MS Society Team, October 2015 to Present

Committee Member for Programs – HRP MN, October 2015-April 2016

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