Customer Service Microsoft Office

Tonie D. Currie

*-*-* ***** *****, Edgewater Park, NJ

609-***-**** ( *******@*******.***

CUSTOMER SERVICE, RESEARCH AND RESOLUTION SPECIALIST Corporate professional with 10 years of combined experience in the retail, collections, mortgaging and loan servicing industry.

Dear Prospective Employer:

I would like to inquire about any potential opportunities within your organization. With 10 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team.

Key Performance Skills:

Clear Verbal Communication

Problem Solving

Ability to Identify and Anticipate needs

Comprehend Protocol and Guidelines

Situation Evaluation and Analysis

I have remarkable, organizational and time management skills. I am well versed in all the Microsoft Office applications. Furthermore, I learn new applications quickly and efficiently. I can support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.

This summary, as well as my resume, cannot adequately communicate my qualifications in-depth; I look forward to meeting with you to discuss why I would be an asset to your institution. I am available to schedule an interview at your earliest convenience by phone or email. Thank you for your valuable time and consideration. Sincerely

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