Patricia E. Wilkins
***************@***.***
PRIMARY FIELD OF EXPERTISE:
Exceptionally well organized, especially skilled in identifying and resolving potential problems or delays. Effective response to changing demands and can handle exceptional number of tasks well. Trustworthy, ethical, and discreet. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects, deadlines; able to multi-task effectively.
EXPERIENCE HIGHLIGHTS:
LONG & FOSTER REALTORS, Reston, VA
Office Administrator 6/12/2000 – Present
Serves as point of contact for office related matters
Marketing – “Open House”, Homes and Land, Realtor Book, etc.
Type correspondence letters daily
Organizes and maintains office files
Fax/Scan documents daily
Daily Data Entry of office production
Order office supplies and keeps appropriately stocked
Attend office sales meetings & records minutes
Maintain office equipment/order office equipment supplies
Run weekly & monthly sales reports
Company check deposits via Desk Top Deposit Box
Distribution of commission checks
Preparation of Federal Express outgoing mail
Updating office roster monthly
Monthly Billing
Reviewing emails received daily to ensure items of priority are identified promptly
Assists Manager to ensure efficient operation of the Sales Office’s practices and procedures.
Performs a variety of both complex and routine administrative duties.
Assists with special tasks and projects
Performs other related duties as assigned
Create and update new agent packets
Provides functional guidance to Receptionist(s) and other support staff.
Assists in orientating new Sales Associates to the office and the Company; serves as point of contact for inquiries and problems. Informs Sales Associates of office policies and procedures keeps records of their accounts; processes and sets up files for new Associates.
SPECIAL SKILLS
MS Word, MS Outlook, MS Access, MS Excel, HP LaserJet MFP Scanner
AWARDS
Outstanding Service Award – 2002, 2004, 2005, 2006, 2012, 2013, 2014, 2015
NOTARY
Current Status