NEHA MAID

****, ********** ******* *****, ***# L, Charlotte, NC +1-980-***-****

aczrst@r.postjobfree.com

Education

UNIVERSITY OF NORTH CAROLINA at CHARLOTTE, CHARLOTTE, NC

MAY 2017

Master of Science, Electrical and Computer Engineering GPA 3.67/4.0

UNIVERSITY OF PUNE, INDIA

MAY 2013

Bachelor of Engineering, Electronics and Telecommunication

Technical Skills

Languages: Java basics

Protocols: TCP/IP, ACLs, PPP, HDLC, VPN, DMVPN ICMP, ARP, DHCP, DNS, VoIP, NAT, PAT, IGMP, FTP, TFTP, SNMP, IPv4,

IPv6, IEEE 802.11, NTP, SIP, VLANs, VTP, SMTP, BGP, IS-IS, OSPF, EIGRP, RIP, Telnet, SSH, MPLS, Netflow, Radius, TACACS+,

GRE, STP, PVST, IPSec, SDN, PIM, HSRP, Ether-Channel, MLPPP, PPPoE, SAN, HTTP, IP SLA

Operating System: Linux, Mac, Windows

Software & Tools: Wireshark, Cisco Packet Tracer, GNS3, HyperV, SecureCRT, Microsoft Project, Microsoft Visio, Active Directory,

Firewalls, Microsoft windows server 2003 and 2008, VMWare, Citrix, Ping, TraceRoute, Jabber, WebEx, Cisco IOS, SolarWinds

Hardware: Cisco Catalyst 3850, 3650,2960 series switch, Router, NetGate, Network management card, Modems, T1 circuit, DS3,

SONET, Access Point, Cisco ASA, Palo Alto Firewalls, Checkpoint Firewalls

Certification

Cisco Certified Network Associate (CCNA-Routing and Switching) Cisco ID: CSCO13130251

Relevant Courses

Data Communications and Networking - II Fundamentals of Wireless Communications Wireless Communications and Network

Computer Communications and Networks Advance Networking Protocols Wireless Sensor Networks IT Project Management

Work Experience

Network Administrator Intern at Atlas Copco, Rock Hill, SC June 2016

December 2016

Monitored bandwidth and network activity by analyzing information provided by Solarwinds to ensure both efficient and

effective network operation. Monitoring of logs to identify potential threats or network issues causing latency

WAN order tracking, Cisco IOS upgrades, Switch configuration, and WLAN controller deployment; keeping existing sites

operational and assisting with the deployment of new equipment during LAN refreshment cycles

Configured, monitored, supported and performed troubleshooting for 200 locations throughout North America

Assisted with OOB POTS line installation to provide redundancy at all locations

Set up accounts and passwords for specific users with authorization to access networks

Technical Support Associate at MphasiS, Pune, India January 2014 August

2014

Worked for Bank of America process to help the clients resolve technical hardware and software issues involving internet

connectivity, email clients, Outlook, VPN, and Remote Desktop Connection

Resolved Bit Locker issues by generating and providing the recovery key to clients who were trying to connect the enterprise

network remotely via VPN

Researched information required for troubleshooting using available resources and stayed current with system information,

changes and updates; followed standard processes and procedures for escalation issues per client specifications

Academic Project

Socket Programming

Implemented an HTTP client and server used HTTP commands GET and PUT, a multithreaded server with an infinite loop

TCP vs UDP: performance evaluation was implemented using end-to-end delay calculations and by sending data packet

Evaluation of Adaptive Routing using Dijkstras Algorithm

Applied Dijkstras algorithm to a network with adaptive link costs, developed a program that can be used to evaluate the effect

of adaptive routing by going through successive steps of link-cost adaptation in a loop

Evaluated the effect of adaptation rate on network stability and performance, calculated total number of transmissions in the

network and composed a report for the project

Real Time Digital Simulation Using IEC 61850

Studied the Goose messaging protocol, the working of RTDS and Relay, worked with Ethernet and Optical cable to observe any

changes and report them back to the substation

Security System of an Automobile using GSM and GPS Modules

Learned basic working of the GSM (SIM 300) and GPS Modules which were installed in the automobile, integrated that with

8051 microcontroller and LCD provided the coordinates of the automobile after it was stolen

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