Human Resources Management

LAURIE T. WALLER

216-***-**** ~ aczrp9@r.postjobfree.com

**** ********** **** ~ Shaker Heights, Ohio 44120

QUALIFICATIONS PROFILE

A results-directed, proactive, versatile Human Resources professional and leader, with increasingly responsible executive level experience in non-profit, multi-division manufacturing, service and municipal government. Has proven track record of HR knowledge, a positive employee advocate experienced in working with CEO’s, department directors, medical directors, boards of directors, Mayor, Commission, brokers, volunteers and government agencies.

PROFESSIONAL EXPERIENCE

City of Fairview Park, Fairview Park, Ohio November 2016-Present

Human Resource Assistant, reports to Finance Director.

Start-up HR office, create, update, revise and implement policies and procedures. Assist with Open Enrollment process, onboarding, off boarding, COBRA notifications, managing workers’ compensation, employee file maintenance, reconciling invoices, administers employee benefits, provides management support on employee relations issues, assists with labor relations and collective bargaining and assists the finance department with status changes, and other reconciliations as needed.

City of Maple Heights, Maple Heights, Ohio February 2007-February 2016

Director of Human Resources, reported to the Mayor and Safety Director.

Responsible for leading and overseeing full range of HR services for talent management, onboarding, offboarding and succession planning for all municipal employees, volunteers and interns.

Recruited and selected department heads.

Advised, recommended, provided management support, investigated and resolved employee relations issues and grievances and medical claims concerns.

Administered benefit plans and risk management program capturing a savings over $100K.

Partnered with the Civil Service Commission and Labor Counsel in the management of 12 labor unions and collective bargaining agreements.

Interpreted and implemented policies and procedures and assured government compliance.

Restructured HR office saving over $42K.

Analyzed, prepared and monitored department expenditures and purchases for budget allocation. Delegated work assignments, supervised and organized employee activities.

Served as Volunteer Team Member of “Extreme Home Makeover” television show for neighborhood rebuilds.

North East Ohio Health Services, Beachwood, Ohio July 2001-July 2006

Director of Human Resources and Safety Officer, reported to CEO and Medical Director.

Orchestrated and managed HR department for non-profit Behavioral Healthcare Agency.

Contributed and partnered as a member of the executive management team.

Established practices and maintained HR policies, procedures, position descriptions, employment records, employee handbook and safety procedure manuals and reports.

Launched internal job fairs and conducted orientations for new hires and Open Enrollment.

Chaired, interpreted and administered the Safety and Workers’ Occupation programs.

Directed benefits planning, administration and employee communications.

Little Sisters of the Poor, Warrensville Heights, Ohio August 1999-July 2001

Human Resources Director, reported to Administrator

Provided overall management, planning and administration of HR initiatives in a non-union Long Term Care Facility.

Developed and implemented procedures for recruiting, performance management and training and development.

Responsible for wages, scheduling, performance appraisals and benefits administration.

Coached, counseled, resolved and mediated employee relations issues.

Advised Administrative Staff on disciplinary actions and assured government compliance.

EDUCATION

Bachelor of Science, Paralegal Education, Chancellor University (Dyke College) Cleveland, Ohio – ABA Approved: An American Bar Association sanctioned program.

PROFESSIONAL AFFILIATIONS

Society For Human Resource Management (SHRM)

International Public Management Association for Human Resources (IPMA-HR)

International City/County Management Association (ICMA)

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