Ms. Gail S. Cato Pratt
Customer Service Resume
Jacksonville, FL 32209 Phone: 904-***-**** Alt Phone: 240-***-****
email: ***********@***.***
Career Expectations:
I would hope that my varied career and life experiences would bring out the best in people. I believe in going over and above the call of duty when it’s necessary. I am here to serve in the best capacity that I know how.
Education
02/2005
Cambridge College
Cambridge, FL
Master of Science -Degree
Literacy Education
1/1978
Virginia Union University
Richmond, VA
Bachelor's Degree
Psychology/Elem. Ed. /Early Childhood
Work Experience
May 1995- Aug. 1999 Rental Agent/Customer Service Rep. -Alamo Rent-a-Car, Jacksonville, FL
Assisted customers with renting cars for business or personal trip experiences.
July 1885- Sep. 1989 Courier/Customer Service Rep-DHL Worldwide Express, Jax. Fl
First female to drive for this company.
Jan. 1993-Summer 1994 Radio Sales/On-Air Talent – WXQL 105.3fm, Jax, FL
Part-time sales lead and on-air commercial experience;
Voice-over experience.
References available upon request.