Test Manager

AJITHA SYED MUSTHABA

Mobile: +1-704-***-****

E-Mail: **************@*****.***

EXPERIENCE SUMMARY

* ***** ** **** **** experience in the Banking Financial Services and Institutions (BFSI) domain with emphasis in Software Testing, Consultant / QA Manager.

Strong command over Mainframe, Manual,Functional software testing using HP Quality Centre tool and Web services middleware testing using Rational Integration tester tool (Green Hat tester tool).

Test Leadership activities including Strategy, Estimation, Cross functional & Cross Platform teams and system

Excellent Communication, Leadership, Team building, Technical & Analytical Skills with proven abilities in resolving complex software issues.

Worked in all areas of project execution including planning, business analysis, requirements gathering, design, development, testing and SLA based production support & maintenance.

Experience in process management and improvement, risk management, root cause analysis and best practices.

As a Test lead expertise in reviewing/creating Test Plan, Test Approach and Support data seeding on updating the requirement Traceability matrix and project estimation activities.

Involved in various stages of Software Development & Test Life Cycle (SDLC & STLC) implementing Waterfall, V-Model, and Agile/Scrum, Iterations including SRS, Design & Analysis.

Thorough knowledge and extensive experience in Functional end-to-end testing, User Interface, System testing, Regression, Integration, User Acceptance under high paced process oriented environments.

Experience in service testing, middleware testing, message validations using IBM RIT tool.

Expertise in API, XML, SOAP, MQ and WSDL technology to perform web services middleware interface testing.

Expertise in database testing running SQL queries in platformss like Cassandra datastax, Hadoop database, Informix database and ETL tools

Experience working in CMMI, ITIL and Six Sigma methodologies.

As an Team lead handled management activities like project billing and estimation, resource tracking, performance analysis for fiscal year, direct client contact for handling team related activities, creating new roles and openings for team which gains advantage to management.

Good Team leader cum player, self-motivated professional with excellent qualities to handle huge team.

Extensive experience in reviewing and understanding of Functional requirement, user stories and thorough expertise on writing detailed Test Plans, Test strategy, Test Cases, Test Scripts, Test Reports (including Bug reporting/tracking) and Metrics for banking applications.

Ability to lead teams in high performance environment handling multiple resources across onshore and offshore model.

Key lead in project to handle critical situations to perform any proof of concepts in new projects implemented adhoc.

Experience working with multiple stakeholders and large scale projects like Bank Mergers (Bank of America acquisition of Merrill Lynch) and Conversion projects (CA and NW).

Experience in managing project by defining Scope, Customer expectations, monitoring day to day execution and ensuring the project is on schedule and within budget.

Demonstrated broad strengths in Project Analysis, Business Analysis, New Business Development, Change management and Negotiations.

Strong analytical, problem solving approach, detail oriented, interpersonal, client handling capabilities and ability to manage multiple projects simultaneously in a team environment.

Exceptional ability to master new concepts quickly, effective team player.

Excellent communication and proven ability to work efficiently in both independent and team work environments and contribute to the efficient operation of the team.

TECHNICAL EXPOSURE

IT Soft Skills : Functional Testing, Web services Testing, Agile methodology and Mainframe system

Primary Skills : Functional Testing, Manual testing (Black box and White box), Micro strategy

Reporting, Agile & waterfall methodology, ETL testing, End to End testing, Mainframe testing, Test planning, Test strategy, Test execution, Test

Data Management, Regression testing, System Integration testing, Integration testing, Data Analysis, Requirement Analysis, Defect analysis, Risk based testing,

Exploratory testing, Test automation, Requirements Gathering & Validation,

System Defect Management, Web services testing.

Tools : ALM HP Quality centre, SAR, File Manager, FMDB2, SOAP UI, IBM Rational Integration tester, Rally, SharePoint, JIRA, TSYS screens, IBM Data stage, IBM Time Sharing Option (TSO) /Interactive System Productivity Facility (ISPF), IBM DB, Dealer tracker, Cassandra Datastax database, Hadoop database and Informix DB tools

CERTIFICATIONS & NON-FORMAL COURSES

Greenfield certification provided by Accenture Services Private Limited in Mainframes

Money and Banking & Inside Bank Accenture internal certification completed

Completed Financial Foundation Certification and Banking Generalist Certification – Accenture FS CoE internal certification

HP QC and QTP certification training completed in 2009

IBM DB2 - 700 certification in basic fundamentals of JCL,DB2,COBOL

Completed Accenture internal Techchek certification in JCL,DB2,COBOL

ACADEMIC QUALIFICATION

Master of Science in Human Resource Management, Anna University, Coimbatore -India 2012 passed out.

Bachelor of Science in Computer Technology, Anna University, Chennai - India 2008 passed out.

ACCENTURE LLP June 2008 –till date

1. Client : PNC Bank

Project : Consumer Lending

Role : QA Manager / Consultant

Negotiating the ongoing purpose and deliverables of the test effort with project team.

Coordinate test efforts on daily basis and update the deliverables to client management.

Ensuring the appropriate planning and management of the test resources.

Budgeting or forecasting for testing as a service dependent on process and recruiting QA resources for automation and manual testing efforts.

Assessing the progress and effectiveness of the test effort.

Advocating the appropriate level of quality by the resolution of important Defects.

Advocating an appropriate level of testability focus in the software development process.

Manage project initiation till closure, implement and monitor process across onshore /offshore teams.

Conduct and participate in weekly review meeting.

Facilitating of inter-team communication across many agile projects.

Supporting, mentoring and professional development for testers.

Providing technical expertise, e.g. proper use of test techniques in appropriate cases.

Ensuring the teams (Scrum Teams) implement and follow best practices to prevent defects.

Being an escalation deliverables point of contact for testing team.

Lead and Manage QA teams in Waterfall & Agile development model

2. Client : Bank of America

Project : Fraud & Claims Technology

Role : Senior QA Analyst /Project Coordinator

Expertise in preparing various QA Decks and reports on all the projects to different client levels using various BI tools like micro strategy.

Handling project status reporting, SIT/ CIT defect analysing, supporting Post Production defect testing, Requirement traceability matrix, Defect leakage tracking and triaging, release end metrics and process improvement activities.

Onshore test Lead to co-ordinate with scrum calls and sprint calls to analyse on change controls.

Perform functional and Regression analysis suite and prepare RTM and track sprint project in RALLY tool.

Driving the defect analysis reporting and conduct Work Group Meetings, Defect Review Calls and delivery prod certification.

Coordinate work with developers, designers, testers and other dependency team members which may be cross-location which involved off-hour conference calls as well

Lead testing team across geographic locations and co-ordinate with every individual to ensure high deliverables.

Performing Application Interface testing for online applications via XML language inputs and outputs using Green Hat tester tool.

Performed proof of concept to integrate IBM RIT tool with Cassandra database, Hadoop database and Informix database which is not existing currently in tool.

Possess expert level of understanding of WSDL, XSD, Schema, XML documents for Web Services Testing.

Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.

Testing of Web Services using web services client generated using SOAP UI to track request and response SOAP Messages.

Setup environment and create project based on API's and services as per requirement and create/edit Service and Infrastructure Components and physical resources

Expertise in Database testing using Cassandra Datastax, One Hadoop database and Informix DB tools using SQL queries.

Created continuous integration /continuous deployment (CI/CD) scripts to kick off on automation framework.

3. Client : Bank of America

Project : Channels Wholesale banking Technology

Role : QA Lead

Expertise in Functional testing, End to End testing, Database testing, CIT, UAT, Adhoc, Front end, Back end, System Integration and Regression Testing of software Applications and developing test cases in Waterfall Model, Agile methodology.

Delivering all deliverables at high Quality. Support, Monitoring and execute the Data Requirements & Data Conditioning. Involved in process oriented management related activities to enhance the increase of deliverables performed.

Create and maintain training materials and provide knowledge transfer on new system and applications to new resources.

Conduct reviews and audits of test artefact deliverables.

Define Service Component’s operations and dependencies to other operations and Infrastructure Components.

Define the bindings of Infrastructure Components to their Physical Resources for different testing environments.

Worked during weekend during Production Implementation to perform Sanity Test, Shakeout testing by doing testing in production environment during User Shakeout process.

Test the requirements with specific environments using input XML’s with reference to API specification documents.

Efficient in implementing QA processes, establishing standards, procedures and methodologies. Possess extensive experience in analysing the Business Requirement Documents, Functional Specifications and Technical Specifications.

Handling project status reporting, SIT/ CIT defect analysing, supporting Post Production defect testing, Requirement traceability matrix, Defect leakage tracking and triaging, release end metrics and process improvement activities.

Interaction with various Development & Vendor Teams for defect analysis and rectification.

Participate in Status and Vendor meetings to report test progress and discuss other issues like Schedule, adherence to Quality, scope of testing, deliverable deadlines, analyse issues etc.

Perform the entire flow of testing from Test Case generation, Test Execution, Defect recording and Result reporting.

Involved in Daily Scrums, Release planning, Pre Iteration Planning with backlog user stories review, Iteration Planning, Mid Sprint reviews discussing impediments (if any), Iteration demo reviews with retrospective and UAT test case reviews in Agile methodology.

Validate and approve entry/exit criteria forms for System Integration and User Acceptance Testing.

Attended walkthroughs with the business analyst, team lead and developers to understand the application and requirement specification.

Conducted ambiguity review meeting with the business analyst and team lead to clear any ambiguities regarding requirements.

Created test plans and test cases and defect reporting HP QC as per the requirement document covering all the functionalities.

4. Client : Bank of America

Project : Consumer Product Technology Testing

Role : QA Tester

Actively Involved in Software SDLC and Test Life Cycle, Test strategies, Methodologies and processes

Analysed the Requirements, involved in identification and documentation of the required system and functional testing efforts for all test scenarios.

Expertise in Batch Online applications in Review/Creating Test Plan, Test Approach, Scenarios, Scripts and Support data seeding on updating the requirement Traceability matrix and project estimation activities.

Expertise in testing with large numbers of extract, transform, and load (ETL) jobs during the common job cycles.

Experienced in IBM Data stage tool performing ETL database validations using the jobs and process created based on business requirement.

Testing Batch support services applications updating jobs online.

Prepared detailed Test Plan and Test Cases based on information gathered in Test Director for system integration, security and regression testing of application.

Preparing the Execution plan for all initiatives and Executing Scenarios and Script cases.

Performed manual testing of the functionality of the application by inserting varying data on different test runs.

Involved in Creating Test sets/Suites in Quality Centre and execute them from QC.

Collaborated with applications leads to communicate, resolve issues and coordinate test efforts across multiple enhancements and defects.

Interfaced with development teams to report bugs and track defects.

Developing detailed test plans and test cases, entrance and exit criteria for the application being tested and ensured that standards for documentation were followed.

Attended design walk-thru and prepared test cases.

Created/Updated test data in the backend database using SQL queries to IBM database.

Coordinating with the development team to resolve the Defects.

Contact this candidate