CASSANDRA HOLMES

**** *. *. ******* ****. Jersey City, NJ 07304

H: 201-***-****/C: 718-***-**** aczrof@r.postjobfree.com

ADMINISTRATIVE SKILLS

Meeting & Event Planning

Human Resources

Clientele/Vendor Relationship Development

Corporate Catering Structuring

Implementation

Accounts Management & Liaison

Leadership & Teambuilding

Bookkeeping & Records Organization

Strategic & Tactical Planning

EXTERNSHIP EXPERIENCE

Nov 2013-Mar 2014 Best Western President, New York, NY

Front Desk

Served as point of contact for guests, accepted reservations, issued keys, checked guests in and out, provided information on local attractions

EMPLOYMENT

2014 – May 2016 LaGuardia Plaza Hotel, New York, NY

Catering Sales Manager

Coordinate all food and beverage/meeting room details with all clients requiring F&B or meeting room services.

Manage all incoming meeting and catering inquiries/leads

Serve as point of contact for all departments as it pertains to banquets.

Responsible for accurate billing for all F&B and meeting room functions

Support the hotel sales team with site inspections, client entertainment, familiarizations and other events outlined in the sales and marketing revenue plan.

Junior Sales Manager

Act as primary point of contact for detailed meeting/event planning, working closely with banquet operations, F&B management, reservations, rooms division operation, finance and external suppliers.

Ensure regular client contact when meetings/events are in house through daily sales meetings and ensure all hotel operational details and executed correctly.

Ensure that client’s needs & requests are completed by responding to all requests and Sales leads within a 24 hour time period.

Maintain relationships with current clients whether through phone calls, emails, or site tours on property.

2008 – 2012 ARAMARK Regional Staffing Center, New York, NY

Promoted to: Talent Placement Manager of Food Services

Responsible for maintaining relationships with District Managers, and Field Managers as well as the North American Talent Acquisition Group Team and Hourly Employees (staff of 1,000 plus).

Managed new hire Hourly Talent orientation process, training and development, Hourly talent relations, talent resources, and safety committees, and source functions that support the business needs of the company.

Serv Safe certified in providing training and developmental needs.

Maintained quality checks, as well as daily communication with managers which involved weekly site visits.

Managed projects, developed relationships with vendors, and supported on-call cell phone to service ARAMARK’S 24-7, 365 day business.

2007 – 2008 ARAMARK, New York, NY

Catering Manager

On-board floating catering manager with various high profile accounts (ARAMARK, Goldman Sachs, Bank of New York Mellon, and CBS Headquarters)

Implemented and empowered a successful contingency strike-force team at CBS Headquarters to operate all stations while permanent staff was on strike.

2007 – 2007 Whole Foods Market, Regional Office, Edgewater, NJ

NE Regional Office Manager

Responsible for all day to day administrative duties, basic accounting, maintenance, overseeing office projects, greeting and interacting with vendors and managed the implementation of our Global Conferencing System.

Spearheaded, supervised and organized relationships with outside contractors pertaining to office issues and new e-fax program for the NE Region.

2001 – 2007 Whole Foods Market, New York NY

Catering Director

Responsible for the entire Catering Department including Marketing services for new business, consulting contract preparation, billing, coordination and presentation for private parties and corporate events.

Developed strategies resulting in increased annual revenue. Sent our mailings, postcards, and worked closely with the Marketing Department hosting community service events, and demo fast.

Maintained a high-end customer base with average sales of $22,000 - $30,000 per week. (Martha Stewart, NYU, JP Morgan Chase, Goldman Sachs, Crate and Barrel, GAP, Chelsea Art Galleries and more).

Supervised my staff plus heavy interaction between several departments. Guarantee successful operation of catered functions, including preparation, food presentation, and transportation.

Worked hand-in-hand with Whole foods in-house chefs in creating extended seasonal menus and holiday specialties pertaining to catering.

EDUCATION

2014 Star Career Academy, New York, NY

Hospitality Management – G.P.A. 4.0

Valedictorian

Food Handlers Certificate 10/13

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