David Michael Paterson

Allen, TX, *****

aczrob@r.postjobfree.com 214-***-****

Experience Summary

Highly motivated hands on manager, project leader, senior developer. Experienced in healthcare, finance, manufacturing and retail for various roles such as production support, development, enhancement, maintenance, migration, data governance, re-engineering and performance enhancement spanning 29 years of work experience.

Effectively interact with stakeholders, end users, business analysts and technical resources to gather requirements, present, develop and implement application solutions.

Comprehensive experience in the creation of test cases, test plans for unit testing, system testing, user acceptance testing and performance testing.

Managed and performed incident analysis, triage and root-cause analysis for various applications developed using Synon/2E, RPG, RPG III, RPG IV, RPG ILE, RPG Free, CLP and COBOL.

Successfully manage multiple priorities and multiple concurrent objectives.

Experienced in mentoring and training of full-time and vendor resources.

Expert in designing, documenting, developing and implementing complex systems within the given time frame using limited to no resources achieving maximum results.

Highly analytical and result-oriented professional with excellent interpersonal and customer service skills.

Skills

AS/400, iSeries, IBM i, DB2/400, CL, CLLE, DDS, RPG, RPG III, RPG IV, RPG ILE, RPG Free, Synon/2E, COBOL, SDA, RLU, Triggers, Subfiles, Advanced Function Printing (AFP), Printer File Overlays, Data Queues, MQ Series, DDM, FTP, Turnover, Aldon, Robot, Microsoft Access, Excel Macros, Visual Basic, ActiveX development, Archer, CA Clarity Project Manager

Professional Experience

CVS Health, Richardson, TX

April 2002 – Current

Senior Technical Manager - Test Data Management & Data Masking

Established the Data Management and Data Masking service organizations including staffing, policies, procedures, controls and the implementation of both 3rd party and homegrown software solutions.

Managed 9 full-time employees and 6 vendor resources in order to support our business, development and quality assurance testing partners.

Responsible for the compliance of Internal Policies and Sarbanes Oxley Controls as they pertain to AS/400 Development and Environment Management.

Frequently called upon by the Privacy Office to assist with compliance and controls across the Enterprise.

Managed project and departmental costs and vendor management activities including service agreements, staff augmentation and technology contracts.

Provided appropriate best practices for software development and deployment; ensured software standards are developed, enforced and communicated.

Designed and developed AS/400 table driven data copy and data masking suite of software (Synon/2E and RPG Free) ensuring rapid delivery and masking of data housed within 50+ non-production environments.

Senior Technical Manager – Production Support

Managed a department of 17 full-time employees comprised of Business Analysts, Developers and Quality Assurance testers.

Provided leadership, coordination and communication for production issue incident management and follow-up problem management to ensure root cause was quickly identified and permanently remediated.

Routinely assisted team members with Synon/2E, CL, RPG and COBOL software correction and the testing of low to high severity issues.

Delivery manager for small enhancement based projects.

Senior Technical Advisor

Led the development and implementation of large scale software services and enhancements to the RxClaim As/400 application; leveraging RPG Free, Synon/2E and COBOL software solutions.

Advised and mentored business analysts, developers, and quality assurance resources on various project solutions and deployment plans.

Worked directly with new external clients providing implementation strategy guidance, such as member enrollment, benefit plan setup, and electronic invoicing.

Built a series of RPG ILE code generators allowing developers to quickly deploy standardized data conversions for use during their project deployment window.

TJX Companies, Marlborough, MA

April 2001 - April 2002

Project Leader

Conversion and development of numerous RPG IV software leveraging MQ Series.

Defined project timelines and provided executive project status regarding the progress of the MQ Series rollout.

Configuration of Turnover allowing autonomous installation of projects across multiple As/400’s

Bayer Diagnostics, Norwood, MA

May 96 – April 2001

Independent Consultant

Hired initially as a DBA to assist with the Mainframe to As/400 Order fulfillment migration. Client engagement was then expanded to cover the following:

Worked closely with business entities to improve and grow core functionality covering pricing, order entry, contracts management, warehousing and As/400 to SAP financial interfaces.

Involved in the hiring of both full time employees and contract staff

Provided Synon/2E, RPG, Turnover and Robot training to full-time employees

Designed and developed an automated Export Documentation system to replace poorly supported 3rd party windows product.

Performed As/400 database and application tuning to meet business SLA’s.

Re-wrote CICS/400 applications to RPG in order to eliminate CICS licensing costs.

Assisted with the consolidation of three As/400 platforms running Order Fulfillment, BPCS and Service System to a single As/400 platform.

Improved customer service efficiency by streamlining order entry and customer inquiry functions through the use of GUI enhancements, software and index performance tuning.

Developed a windows solution leveraging Visual Basic 5 that would allow FedEx and UPS workstations to communicate seamlessly with the As/400 Order Fulfillment system.

Implemented multiple application environments to support activities such as business testing and training.

Engaged in the Y2K compliance certification process.

Assisted with various upgrades to OS/400, Turnover and Synon/2E.

Independent Consultant (United Kingdom)

July 93 – May 96

Coutts & Co. Services Limited

Provided DBA services and Synon/2E development training.

Designed and developed a table driven corporate accounting application.

Configuration of Turnover change management application to support 8 remote As/400’s

NCH Promotional Services Ltd

Partnered with business users, IT management and government sponsors to deliver software solutions supporting the government welfare program.

Newcastle Building Society

Worked closely with key business owners to design, develop, and implement a new mortgage application system developed solely in Synon/2E, the system was fully table driven allowing for ease of administration and end user customization.

Burmah-Castrol UK Limited

August 87 - July 93

Senior Analyst/Programmer

Member of a large Mainframe to As/400 migration team, assisted and led the migration of data and numerous CICS/Cobol Mainframe applications to As/400 Synon2E / RPG.

Designed, constructed and implemented a table driven corporate menu system.

Developed an Order Fulfillment Management Reporting interface.

Re-engineered customer service online functions reducing the minutes per incident.

Co-designed and developed “used oil monitoring system” leveraging data imported from specialized Swiss laboratory equipment; data could then be trended, analyzed autonomously via self-learning logic then exported to either a PC or printed for client mailing.

Systems Administrator

Performed As/400 system administration functions such as backups, OS Upgrades, PTF implementations, performance tuning, security administration, Robot job scheduling and software installs.

IBM MVS Mainframe Systems Operator

Executed and supervised ad hoc batch job requests on two IBM mainframes

Provided network support

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