Manager Sales

Professional Summary

With over ** years of operational and managerial experience in a fast-paced and high-demanding environment leaves me confident that I can thrive in any dynamic work environment. My experience has allowed me to work with various types of individuals and situations while developing excellent leadership skills. I apply proven strategies that focus on enhancing year-round results both in sales and efficiency. My focus is bound to the constant development of client-relations management and team collaborations.

Work Experience

Noted accomplishments

•Increased store sales by +5.4% in 2015

•Reduced shrink for Montreal store to the lowest percentage across all Louis Vuitton stores in Canada

•Achieved highest score on store audits across all Louis Vuitton stores in Canada 2012-2014

•Reduced store cost with effective yearly budgeting plan by -10% in 2015

•Rolled out new applications and systems for all Canadian stores

•Assisted in implementing and improving operational performance and adherence to brand and audit standards

•Consulted and supported multiple store openings across Canada

•Awarded “Best Team Atmosphere” for 2015

•Awarded “Top KPI Performance” in 2015

Team Manager/ Acting Store Manager Louis Vuitton - January, 2015 – present

•Achieve sales goals for overall store and individual categories

•Implement action plans to increase sales and productivity

•Analyze goals and set up monthly and bi-yearly objectives for individuals and store

•Merchandise bi-weekly based on needs of business and product launches

•Actively communicate with corporate team on business updates

•Partner with local members to analyze competitive landscape and market trends

•Overseeing client relations management for the development of new and existing clients

•Analyze stock, ensuring to have proper replenishment of product.

Operations Manager Louis Vuitton - September, 2009 - January, 2015

•Shipping and receiving, creating and processing orders

•Managed team of 14-17 and ensured their development and growth through coaching and succession plans

•Developed team competencies and skills through observation, assessment and performances reviews

•Recruitment and training of new team and management personnel

•Human Resources support to team

•Managed store budget and cost savings analysis

•Managed store operations

•Coordinated administrative processes, including payroll and expenses

•Conducted operational audits and provided monthly progress reports

•Performed weekly inventory and achieved decreasing shrink results

•Key player in the organization and launch of new stores across Canada

•Responsible for overseeing store maintenance projects

•Store scheduling of team, corporate visits and trainings

Sales Associate Louis Vuitton - April, 2006 - September, 2009

•Heavy concentration on developing a strong sense of customer relationships

•Developed and grew own book of business

•Displayed products in line with brand standards

•Achieved and exceeded in personal goals and KPI's

Floor Manager Roudy’s Resto Bar - March, 2005 - April, 2006

•Performed all floor manager duties and administrative tasks ranging from bookkeeping, payroll, expenses, labor cost and ordering of supplies

•Scheduling of team and daily scheduling of work floor management

•Ensured customer experience and satisfaction.

•Delegated tasks and responsibilities to staff while implementing an extremely strong sense of workplace morale.

Asset Qualities and Skills

Sales oriented

Analytical

Cost reduction and containment

Productivity improvement strategies

Team building and leadership

Client relations management

Education

Concordia University - Bachelor of Arts: Political Science, Received 2008

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