Patricia F. Vitale

Minneapolis, MN 612-***-****

Learning Development & Leadership Training Professional

Program Development & Implementation Project Management Experiential-based Learning

Proven leader with expertise in all facets of strategy and performance improvement, business operations, as well as leadership development and training in the fields of health care, mental health, and addiction. Skilled in developing improvement processes and implementing models; effectively coach and train teams of senior executives, skillfully market and advertise the program to gain sponsorship and awareness, and provide necessary personnel supervision and training.

Curriculum Development

Business Strategic Planning

Budgeting & Fiscal Management

Experiential-based Learning

Risk Analysis & Troubleshooting

Retreat Planning & Implementation

Business Turn-Around Specialist

Personnel Management

Project Management

PROFESSIONAL EXPERIENCE

ALLINA HEALTH 2006 – Present

Strategy & Performance Improvement Advisor, January 2017-Present

In the process of creating a leadership model for the Abbot Northwestern Hospital leadership team to promote adaptive and technical leadership skills. Actively identify clinical and operational opportunities for improvement, also organize improvement teams for leaders and staff. Effectively use performance improvement methodologies and improvement philosophies to enhance overall organizational strategies and target outcomes.

Provide project management expertise and continuously work to educate peers regarding improvement possibilities and methods of implementation.

Prepare and present analyzed data to all levels of senior leadership for utilization in budgeting/program development

Manager, Technical & Business Training Operations, July 2011-December 2016

Successfully marketed Allina Health as a leader in the professional development, training, and programming healthcare field; built a positive reputation for Allina Health to promote services and awareness. Through the negotiation of several contracts with the Veterans Administrative Centers of Innovation in Health Care, succeeded in advocating to be their primary training program for Integrative Health and Nurse Training. In partnership with Minnesota Public Radio to assist patients in preparation for various surgeries and hospitalizations, created several guided imagery recordings that are available on major electronic mediums.

Built a Center for Training and Innovation as part of the Penny George Institute to bring updated programming and clinical training throughout Allina Health.

Developed and led a consulting group to provide consultative services to other health care systems across the country regarding program design and strategic implementation of integrative health programs.

Interim Operations Director, Clinical Service Line, PGIHH, January 2011-June 2011

Oversaw all clinical and business operations of the Penny George Clinical Service Line, Inpatient Programming, Outpatient Clinics at Abbott NW and at Unity Cancer Center, Education, Fitness Center, and Research. Coordinated all activities to enable the program to expand clinical and educational programs across the Allina Health System

Sr. Training and Development Specialist, Integrative Health, 2010-2011

Developed a coaching model funded by the Robina Foundation to improve patient compliance in hypertensive patients, diabetes, and congestive heart failure; goal was to engage patients in understanding their disease, complying with physician recommendations, becoming more responsible for their health and decreasing hospitalizations.

The Robina Foundation funded the hiring and training of 16 “care guides”; due to its overwhelming success, pilot results were replicated and continued to be significant to Allina Health

Manager, Integrative Medicine, PGIHH, 2006-2010

Oversaw clinical and business operations of the Inpatient Department and Outpatient Clinic; provided administrative supervision of 36 clinical/administrative staff. Implemented methods to improve patient care and enhance staff development. Also improved processes for data collection, analysis, and reporting. Fiscal responsibilities included budget development and implementation, third party reimbursement, and retail collections.

OUTREACH PROJECT, Queens, NY

Acting Vice President of Clinical Services

Liaised between five Program Directors and Executive Vice President in order to effectively solve issues that arose and provide support. Key figure in the design of the new training model for the institute, encompassed services for internal staff as well as the needs of the community.

OUTREACH PROJECT FAMILY SERVICES, Queens, NY

Clinical and Operational Director

Multifaceted position with a primary focus in program innovation and redesign. Trained and supervised staff within the guidelines of the newly created model. Managed administrative operations including collection of revenue, community collaboration and outreach, strategic planning and insurance reimbursements.

Redesigned residential center to be more effective and efficient, resulted in a 100% increase in utilization in just six months of implementation, additionally met required state outcomes and completely reduced deficit

OUTREACH HOUSE II, Long Island, NY

Clinical and Operational Director

Oversaw training and operations of a multi-disciplinary team of 27. Departments under management included teachers, paraprofessionals, six clinical departments, food service department, maintenance department, clerical support services department, nursing department, as well as the psychology, and psychiatry departments. In efforts to grow the agency’s strategic plan, designed and implemented a Family Treatment Program and Unit Annual Plan. Member of several community organizations including the Long Island Quality Consortium and the following subcommittees: Inpatient, Residential Services, and Data Processing; addressed issues of Managed Care, Program Evaluation and Outcome Studies.

Designed and strategically implemented the annual five-day, clinical outdoor experiential program for staff of the agency, adolescents and their families. Goal of this program was to address issues of personal and professional growth, effective communication and active listening, coping skills, and spirituality. Program included challenge course, ropes course, workshops, and guided imagery sessions.

Managed a $1.75 million dollar budget, revenue collections, as well as enhancements and community outreach.

OUTREACH HOUSE I, Queens, NY

Coordinator of Family Services

Provided a variety of clinical and family services to 40 residents and their families. Supervised two Substance Abuse Counselors and an Aftercare Coordinator. Instituted a Family Associated as a fundraising, educational, and political advocacy organization.

Designed and implemented comprehensive, integrated model for family treatment; nationally recognized and presented at the XIV World Conference of Therapeutic Communities in Venice, Italy

Participated in writing a federal grant proposal for Intensive Family Centered Outpatient Treatment model for adolescents.

Served as on-site internship advisor for Adelphi University Social Work Student Interns.

ADAPP, Bronx, NY

Substance Abuse Prevention Counselor

Worked as a prevention counselor in two high schools to provide substance abuse prevention counseling to at-risk students.

DAYTOP VILLAGE, Staten Island, NY

Assistant Director Outpatient Substance Abuse Program

Coordinated all administrative and clinical aspects of 40 person adolescent day treatment substance abuse program and adult outpatient evening program.

EDUCATION & CREDENTIALS

Master’s Degree in Social Work, MSW, LICSW, Adelphi University, Garden City, NY

Bachelor’s Degree in Social Work, BSW, Adelphi University, Garden City, NY

Associate’s Degree, Sullivan County Community College, Loch Sheldrake, NY

[Project Management Certificate], Duke University

[MBA Certificate], Tulane University

[Licensed Trainer of Hypnosis], American Board of Hypnotherapy

[Certified Master Practitioner of Neruolinguistic Psychology], Neruogenetics

[Certified Master Practitioner of Humanistic Psychology], Neurogenetics

[Certified Master Hypnotherapist], American Board of Hypnotherapy

[Blanchard Model of Leadership and Management Training]

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