Katherine May

*** ***** ******

Boylston, MA ****5

508-***-****

aczrgz@r.postjobfree.com

Core Qualifications:

Great Time Management and Organizational Skills

Active Listener with Strong Written and Verbal Communication Skills

Goal Setter and Implementation

Computer Literate

Dedicated with a professional attitude and willing to work hard

Quick learner, proven ability to adapt well to a challenge

Detail oriented and able to follow directions

Work Experience:

Extended Stay America 3/2014-3/2017

Guest Service Agent

Guest Services, provided excellent customer service

Checked guests in and out of hotel and other office support functions

Performed minor maintenance and housekeeping

Assisted general manager with the ordering and inventory

Center for Living and Working 6/2015-9/2015

TAP VIP Assistant

Assisted in the day to day operations with the interns

Performed job site visits bi-weekly to ensure they are doing their jobs and giving 1 on 1 support

Assisted in the weekly workshop and ran 2 workshops

Maintained a caseload of 14 interns

Helped teach and reinforce appropriate employment etiquette and interpersonal skills

Helped solve minor and major issues associated with a large group of people/teenagers

Comfort Inn 7/2012-7/2013

Front Desk Associate

Guest services and checked guests in and out of hotel

Assisted in housekeeping and minor maintenance

Liberty Construction 12/2011-5/2012

Executive Assistant

Assisted in daily office tasks such as filing, faxing, etc.

Maintained customer lists as well as radio show call list

Maintained customer accounts as well as vendor accounts

Was training to be the Office Manager so brushed up on QuickBooks

Did payroll and paid bills; delivered mail to the post office

Key holder and in charge of seeing to it that the deposits were put into the bank daily

Managed the company credit card for offsite employees and make store purchases by phone

Christmas Tree Shop 9/2010 – 1/2011; 4/2011-12/2011

Overnight Stock Clerk

Stocked shelves, processed incoming stock and inventory control

Wal-Mart 2008-2010

Sales Associate

Worked in various departments assisting customers, selling merchandise and performing day to day operations

Boardwalk Marketing 2007

Customer Service/ Call Center Rep

Assisted customers, making outbound phone calls, getting marketing leads and answering questions

TJX Corporation 2007

Customer Service/Call Center Rep

Assisted customers over the telephone and performed follow up calls to stores

Input data into computer and filed

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