Project Quality Assurance

Gary Broadnax

AVP/Risk Analysis

Skills and Experience

Project conversions Implementations

Management Consulting

Business Systems Analyst

Policy/Procedure Development

Technical Documentation

Process documentation

Loan Modification

Compliance Requirements

Risk Management

Portfolio Assessment

Professional Skills

Commitment to high quality work

Excellent written communication skills

Proven ability to work team /independently

Interfaces effectively with all levels of management

Industry Lines

Business Analyst / PM

Mortgage Servicing

Applications Software

ALM Application Management Lifecycle

SDLC methodology

SQL Server

MS Professional

Sharepoint

MS Project

Education/Qualifications

Franklin University BS

Chase Mortgage Certification curriculum standards

IIBA Business Analyst CBAP

Principal Areas of Practice

Business Analyst professional specializing in major project coordination, stakeholder requirements, system analysis, audit, reporting, policy development, and implementations.

Career Highlights

Huntington National Bank – Apex 05/2015 - Present

Business Systems Analyst – Conversion/Technology Infrastructure

BSA providing project support to Infrastructure (Business Mgmt & Planning Continuity)

Developing scope, process flows & documented functional design & specifications change management processing.

BSA for Service Now migration. Process of stories(system updates) procedures & queries writing

Utilized Service Now repository to run ad-hoc demand analysis reporting

Evaluated data of ALM to support HNB PPM (Project Portfolio Mgmt) project process

JPM CHASE, Columbus, OH: 07/2010 – 05/2015

Risk Analyst: Mortgage Quality Assurance

Analyst supporting the ACES (Automated Compliance & Evaluation System) for Quality Assurance (QA) group of Chase Mortgage Services

Provide users validation profiles requirements for government and mortgage investor specifications

SME for major conversion updates, support data reporting applications of Business Objects and SQL server for ACES data Travel to new seller sites to conduct due diligence

Developed and support change control request utilizing SharePoint repository.

Provide technical application support for QA business applications

JPM CHASE, Columbus, OH: 06/2009 – 06/2010 Business Systems Analyst – GTI Global Technology Infrastructure

Business System Analyst providing reporting and support in the GTI (Global Technology Infrastructure) for Network Engineers

Analyst on the DAVe (Data & Voice exercise) project supplying data of engineer activity

on project plans, analysis on work plans and progress of projects

Supporting LOB with GTI compliance requirements ensuring of meeting project deadlines & goals, compliance of all servers utilizing asset inventory systems (BReWS) Backup Review Web System to regulate usage, server

Supporting the work plans of engineers globally recording all work pertaining to cost center local

AEP-American Electric Power, Columbus OH: 4/2008 – 12/2008

Business Systems Analyst - Distribution

Analyst for all projects for Utilities Distribution Dispatch Center (DDC) group. This group is the

response center for all field personnel, DDC (Distribution Dispatch Center) Operating

companies for all AEP operating centers.

Utilities utilizing Lotus Notes applications on projects directed for Abnormal Equipment dB, Distribution Station Alarms, DDC logon/logoff dB, DDC call out dB, DDC pagers, Distribution Load Switch, Station Circuit, and Map Discrepancy Reporting.

Elicited requirements from business units, responsible for project documentation, which consisted of

High Level Estimates, Work Orders (for project budget accounting), ITWR – IT Work Request (description, scope of project & Infrastructure requirements from vendors), assisted business unit with case study.

Managed the PM Docs project repository small bundle process (projects < 100 hours).

Monitored all projects reaching 90% goal approval for completion. A total of 180 projects added for

Utilities areas of Customer Operations, Distribution and Transmission.

Provide status on operating groups, which includes total project spend for Transmission,

Distribution & Customer Operations.

Industry Lines

Business Analyst / PM

QA Testing

Compliance elitication

Mortgage Servicing

Computer Applications

ALM Application Management Lifecycle / SDLC

SQL Server

Visio

MS Professional

Sharepoint v2013

JPM CHASE, Columbus OH: 11/2005 – 09/2007 (Consulting)

Business Analyst – Global Finance / Mortgage Bus Systems

Supported business, technical and testing groups in managing the 3CPO (Client Product Organization) Premis (profitability engine), decommissioning project

Utilized project SDLC process in testing, MSP Fidelity and Real Estate (RE) mainframe data, downloaded results into Mercury Quality Center(ALM)/Test Director

Responsible for creating test scenarios (scripts), validation (file-aid), and endeavor & planning efforts

and executing project procedures for stakeholders via ALM

Successfully completed functional design documentation, including CR (change request) on

the RE Data to Info One project

CHASE, Columbus, OH: 10/2004 – 10/2005

Risk Analyst: Mortgage Quality Assurance

Assembled data conversion of CDS/IRA deposit systems into Heritage banking – merger of First Chicago to JPM Chase

Documented business requirements and implemented business solutions that attributed to vital change management processing. Created, ran and loaded test strips within Quality Center utilizing win runner package

NiSource – Columbia Gas of Ohio, Columbus, OH: 01/2001 – 12/2002

Program Administrator – Procurement / Corp Service

Established policy and standards and performed analysis on all corporate credit cards.

Administered over 12,000 internal credit cards, seven different card systems and consulted program administrators using Total Systems.

Provided network configuration support on point-to-point interfaces with credit card vendors

Bank One Services Corporation, Columbus OH: 05/1996 – 6/2000

Business Analyst – Conversion Services / Corporate Network Admin

Accessed mainframe as a primary source for data file retrieval and product / application

support. File-AID for data research and standard methodology in script testing and life cycle integration.

Deployed Easytrieve as a report writing system to produce ad hoc reporting

Organized vendors and supplied detailed information to partition leaders, programmers and engineers for resolution on Y2K compliance issues

Compiled testing modules maximizing storage limits of product activity.

Banc Ohio-National City Bank, Columbus OH: 08/1984 - 1996

Product Marketing Analyst / Corporate Division / Payroll Mgr

Liaison for Corp services and technology implementing updates for Corp Cash (Treasury) Mgmt

Performed product support for cash management products and CALMS billing system, credit transfer, balance and current day reporting and cash concentration

Provided senior management semi - annual updates of product performance, competitive market

analysis and price projections for cash management products

Assisted commercial loan and sales officers on calls for cash management products

Payroll manager overseeing distribution, accounting and custom services area

Managed group of 25 FTE administering payroll services to 400 plus corporate clients

Former member of APA (American Payroll Association)

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