Manager Project

Jeffrey Moore, CSM

https://www.linkedin.com/in/jeff-moore-9284404

Summary

Proven and demonstrable planning and leadership skills

** ***** ** ********** ** managing and testing IT QA projects of duration up to one year

15 years Software Quality Management ( On-hands testing and management)

15+ years of experience is eliciting requirements from non-technical stakeholders

11 years in Leadership position (Team Lead or Manager)

10+ years Software Quality Project Management

8 years of ETL (CHL, Online Resources, BofA, Cydcor)

7 years of quality management in manufacturing, architectural hardware, environment engineering

7 years Technical illustrations and QA

5 years Agile Software Development processes, particularly Scrum and Kanban

5 years Agile story development, story prioritization, and backlog management

Ability to operate free of supervision in a dynamic, fast paced environment

Excellent Verbal and Written communication skills in English. Must be able to present in front of executives, author clear and simple project documentation, and actively listen to stakeholders and team members.

Strong customer, quality and results orientation.

Ability to utilize independent judgment/ discretion in executive responsibilities

Experience

Collabera Morristown, NJ

Contractor - Quality Assurance Analyst w/ May 2016 – current

Bank of America, Westlake Village, CA

Stage II Validation of various types of business letters produce through HP Extreme to design doc (requirements)

Pre/Post production verification and validation

Report any anomalies in CMS system

Cydcor Agoura Hills, CA

Manager, QA Engineering March 2014 – Feb. 2016

Reports 1 direct, 3 indirect

Manage QA/QC functions for in-house and 3rd party software development projects including but not limited to:

oUser Story, Test Case, Test script creation in Microsoft technologies ALM (Team Foundation Server and Test Manager)

oETL, Database (MS SQL) Oracle DB modification, querying

oMonitoring and reporting projects status

oDefect tracking monitoring an resolution in TFS

oProviding Go/No Go decision

Project Manager/Scrum Master for iOS New Merchant Payment Processing application for Canadian businesses

Project Manager/Scrum Master for several Agile software development projects

oUtilizing Costing/Estimating (T-shirt sizing, etc.), Sprint Planning

oDaily Standups, Retrospective, Measure and Track Progress,

oProven understanding of Burnup and Burndown Charts and their proper usage (Project and Sprint Tracking), Analyze Sprint and Project tracking data

Implement the use of Microsoft’s TFS in IT department

Maintain PBI tracking for several projects in MS TFS

Mentor Sr QA Test engineer on professional growth

Mentor business analyst in other departments on testing policy and procedures

Bank of America Simi Valley, CA

Sr. SW QA Test / Supervisor Analyst Consultant July 2013 – Feb 2014

●Team lead of 8 test consultants

●Test Lead for January Monthly Statements Release

●Co-Lead for February Monthly Statements Release

●Prepare and execute Test Scripts for CFPB Monthly Statements project

●Peer Review of Test Scripts

●Create, Manage and execute Test Script in HP ALM (QC11)

oExport to ALM from MS Excel and Exporting from ALM to MS Excel

●Conduct YE (Year End) Validate & Verify (V&V) of 1098 statements for 2010 - 2013

●Conduct ALS (Advance Loan System) Statement V&V

Fox Interactive Media Beverly Hills, CA

Sr. Quality Assurance Analyst Consultant Oct 2012 – June 2013

Sr. Quality Assurance Analyst Consultant July 2011 – Aug 2011

●Prepare test cases and test internally developed WPF based applications

●Black Box testing of integrated and standalone web based applications

●V&V defects

●Led Scrum meetings pertaining to daily work load

●Train users on TV Programming web application

Johnson Controls, Inc. Simi Valley, CA

Sr. Software Test Engineer / Supervisor Oct 2011 – Sept 2012

Reports 1 jr. test engineer, 3 sr. test engineers

Author internal Software Quality Strategy Plan for P2000 5.0 Security Management System

Test Lead QA Engineer for final 2 cycles of QA/QC test effort for P2000 v3.11 SMS

Prepare QA/QC project plan for P2000 v3.12 regression test efforts

Test Lead for prep of test plans/ cases for P2000 v3.12 project

Participate in Functional and Design review meetings

Lead Defect triage

V&V defects were resolved

Black Box testing of integrated and standalone web based applications

Instrumental in bringing TFS into organization

Online Resources (ORCC) Woodland Hills, CA

Sr. Quality Assurance Engineer / Supervisor May 2008 – July 2011

●Reports: 2 direct, 3 indirect

●Test Project lead for various testing efforts for online financial institutions in and Agile environment.

●Testing of applications included 3rd Party Checking Imaging, 3rd Party eStatements, ACH Transfers, Wire Transfers, SSO (Single Sign On), Business Banking, Retail Banking, User Manager feature for both Business Banking and Retail Banking

●Build repetitive automated tests with Selenium RC

●Test Project Lead of monthly Global Issue releases

●Web/Portal configuration, modifying and updating

●Design Test Cases for Web portal from requirement documents, project scope documents and design specification documents

●Lead Requirement / Design Reviews

●ETL, Database (MS SQL) modification, querying

●Installation and configuration of Web portals

●Installation documentation testing

Countrywide Home Loans Simi Valley, CA

QA Engineer Sr. QA Analyst Supervisor Jan 2002 – May 2008

●Reports: 3 onshore, 9 offshore

●Build QA department

●Implement Processes and Procedures.

●Bring department up to CMMI level 3

●Managed/Supervised 3 offshore team in India

● Knowledge Management – Create and Implement Policies and Procedure for Continuous Process Improvement

● Risk Management – Project Manager for 8 internal IT Application audits, 1 IT Management audit, central contact for SAS 70 pre-assessment audit by external vendor and SOX 404 audit

●ETL, Database (MS SQL) AS400 modification, querying

VeriTest Bellevue, WA

Sr. QA Analyst Team Lead Consultant Jan 2001 – Dec 2001

(2 direct, 4 indirect report)

CPS Los Angeles, CA

Sr. QA Analyst Consultant for eTOYS Jan 2000 – Dec 2000

Novalogic LLC Calabasas, CA

QACS Manager Jun 1998 – Nov 1999

(7 Test Engineers, 4 CS)

Disney Interactive Glendale, CA

QA Manager / Hardware Lab Manager Jan 1992 – May 1998

(9 Sr Lead Testers, 120+ testers)

Skills

Testing

Databases

Software Quality Management

AS/400

Black Box Testing (Functional & Regression)

IBM DB2

Manual / Record Playback Automation,

MySQL

System / Integration

Oracle

Project Management

MS Access

Leadership

OS

Applications

Windows

Microsoft Office Suite, Outlook,

Mac OS

Visual Studio

iOS

Team Foundation Server (TFS)

Browsers

Microsoft Test Manager (MTM)

IE

SharePoint

Firefox

Jira (Defect Tracker)

Chrome

IBM / ALM Quality Center

Safari for Mac & PC

Rational Testing Suite

Programming (familiar with)

Adobe Suite

Java

PLSQL Developer

JavaScript

Certifications

SQL

CSTE, QAI

Visual Basic

PMP (in progress)

Html 5

CPR/Basic First Aid

C++

EDUCATION / TRAINING

Bachelors of Science, Information Systems

California State University Northridge, Northridge, CA

Associates, Business Management

Moorpark College, Moorpark, CA

SCRUM Master Certified (SMC)

SCRUMStudy #99217

SCRUM Fundamentals Certified (SFC)

SCRUMstudy #99195

Professional Development courses or certifications

PMI – PMP (in process)

Quality Assurance Institute – CSTE

Contact this candidate