Management Office

CARLA CARY

**** ******** ******** ****, ************, GA 30135 ■ H: 703-***-**** ■ *******@*******.***

Summary

I am highly organized and detail-oriented with more than 30 years of professional and administrative experience. I am a dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. I am adept at managing multiple projects with ease using expert time management methods. I am resourceful and accomplished with extensive office operations and personnel organization expertise. I also have core corporate business processes and procedures expertise including travel, payroll, benefits, reimbursements, and expense reporting.

Skills

Advanced proficiency in MS Office Suite

Purchasing and budget management experience

Highly organized

Meticulous attention to detail

Ability to anticipate business needs and priorities of Executives

Excellent communication skills

Impeccable interpersonal skills

Dedicated team player

Results-oriented

Resourceful

Self-starter

Excellent time management

Professional and mature

Strong problem solver

Experience

Executive Assistant to Chief Brand Officer, 05/2016 to Present

Popeyes Corporate Headquarters – Atlanta, GA

Organize workflow by reviewing correspondence and determining importance before distributing to Chief, Brand Officer

Direct interaction with employees at all levels including senior management, corporate clients, and outside agencies

Effectively handle confidential personal and business information

Act as information source on policies, procedures, processes, and practices Summary Skills Experience

Gather, compile, and report information relevant to Chief, Brand Officer's area of responsibility

Assist in development, implementing, and monitoring internal business systems and procedures Responsible for maintenance of documents, records, and other data forms

Maintain information pipelines, including daily processing of mail, phone calls, meetings, maintaining client files, and email

Gatekeeper for arranging meeting and appointment schedule

Coordinate and work with support areas on development of major projects, initiatives, and reports

Monitors and purchases office supplies using purchasing account

Organizes domestic and international travel arrangements which include flight reservations, hotels, ground transportation, etc.

Highly skilled in completing and reconciling vouchers and expense reports

Interviews callers and makes proper referrals

Exercises extensive calendar management for Chief, Brand Officer and resolves aggressive scheduling demands

Works closely with Chief, Brand Officer to anticipate business needs and priorities

Draft and answer correspondence

Coordinate details of event planning and logistics including meetings, A/V conferencing set-up, conference rooms, presentation and materials preparation, venue layouts, external vendors, etc.

Responsible for taking meeting minutes and publishing transcription

Supervise office/support staff, providing backup assistance as necessary.

Deputy Director, Army Family Programs, 08/2007 to 06/2012

US Army Reserve – Fayetteville, NC

Directly supervised 15 functional managers and was responsible for oversight of over 100 personnel

Provided guidance to functional managers to facilitate the effective resolution of technical problems, conflicts, and controversial issues, ensuring that issues were quickly resolved

Provided guidance, employee development opportunities, coaching and mentoring

Coordinated the efforts of contractors, procurement officials, and other technical specialists, and administrative and support team members in order to accomplish programmatic goals and objectives.

Reviewed and approved budgets, schedules, and contractor support. Screened applicant resumes and coordinated both phone and in-person interviews

Greeted numerous visitors, including VIPs, vendors and interview candidates

Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events

Chief, Army Community Service, 08/2006 to 08/2007

ACS Headquarters US Army – Arlington, VA

Developed procedures for effective administration of programs

Developed performance metrics, and evaluation methodology to assess program performance

Established program goals for mission priorities, resources, staffing, and supporting workload

Evaluated directives and policy instructions from Congress regarding Family Programs and projects, and developed and implemented programs to obtain goals that supported Congressional interests.

Family Advocacy Program Manager, 11/1999 to 08/2006

US Army – Alexandria, VA

Provided technical assistance, guidance, policy interpretations, training and consultation to members of Congress, Senior Army Officials, community organizations and state agencies on the Army's Child and Spouse Abuse Prevention and Treatment program

Effectively resolved conflicts between and among stakeholders with competing agendas and interests, while maintaining cohesiveness in program effort and direction

Reviewed and approved budgets, schedules, and contractor support

Oversaw the management of resource utilization (funds and manpower) to ensure effective resource utilization consistent with established guidelines and initiated action to align resources as required.

Education

Master of Social Work:

University of California - Berkeley, CA

GPA: 3.8

Bachelor of Arts: Social Welfare/Quantitative Psychology,

San Jose State University - San Jose, CA

GPA: 3.7

Contact this candidate