Customer Service Sales
Resume:
Tracy Tang
*************@*****.***
Professional Summary
Highly skilled and motivated individual with Events Planning and Customer Service experience in several industries, which include Restaurant, Hotel and Health and Beauty. Excellent with time management, organizational and problem solving skills. Can bring a fresh perspective and dedication to any potential employer.
Professional Skills
Events Coordinator
Excellent organizational skills – Ability to prioritize, multi-task, lead, direct, and solve problems effectively
Proven ability to manage schedules, meet tight deadlines, and maintained high quality events.
Strong verbal communications for dealing with various types of clientele
Successfully developed strong relationships with quality vendors.
Meeting with clients to discuss the specifications of the events
On-site coordinator/point person at internal and external events
Customer Service
Managed a small restaurant with a 15% increase in revenue annually
Achieved 95% positive feedback on customer satisfaction
Competent at managing responsibilities in any environment
Personable and detail oriented; work well with co-workers
Highly skilled at building a positive relationship with all patrons and clients
Business Sales
Brokering financial transactions for commercial properties, assisted clients in evaluating current market value of potential business opportunities.
Researched small business opportunities for clients, including in depth evaluation of past success and failure of properties.
Achieved strong sales closing skills and an 87% cold call closing ratio
Work History
Events planning HMG Strategies, West port CT. 2010-Current
Bar Manager Marriott, Buck-head GA. 2008-2012
Real Estate VR Business Brokers, Atlanta, GA. 2005-2010
Education
Bachelor Degree in Business Kennesaw State University Kennesaw, Georgia
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