Customer Service Administrative Assistant

Ira Casiño

Z*-*** Nonoc Tabunok Talisay City Cebu

Mobile No.: 093********

Email: *************@*****.***

PERSONAL INFORMATION

Full name: Ira Niña A. Casiño

Gender: Female

Date of Birth: January 15, 1994

Age: 22

Marital status: Single

Occupation: Customer Service Representative of Teleperformance

CAREER OBJECTIVE

To work in a learning and challenging environment where I can utilize my skills and knowledge to perform at the very best of my abilities, and positively contribute to my personal growth and the growth of the organization.

EDUCATIONAL BACKGROUND

1.College – University of San Carlos Talamban Campus

Nasipit, Talamban, 6000 Cebu City, Philippines

2011-2015

2.Secondary – Saint Theresa’s College-Cebu

Ramon Aboitiz Street Cebu City 6000, Cebu

2007-2010

– Asian College of Technology

Bulacao, Talisay City, Cebu, Philippines

2006-2007

WORK EXPERIENCE (OR OJT)

Ramon Aboitiz Foundation Inc. (RAFI) 35 Lopez Jaena St 6000

OJT April 2014 - May 2014

Worked as a researcher and writer for the Gabii sa Kabilin 2014 magazine.

Served as a docent in Casa Gorordo Museum and during the Gabii sa Kabilin event in May 2014.

AboitizLand Inc. Kasambagan, Cebu, Cebu City, 6000 Cebu

Writer and Researcher April 2015

Hired to write a play entitled "An Eternal Story from Parian for the Gabii sa Kabilin 2015 event and for the Parian Board Panel.

Cebu American English Academy (CAEA) Don Jose Avila, Cebu City, 6000 Cebu

ESL Teacher October 2015 - November 2015

Taught English to Japanese students for only a month, but my contract was shortened due to my temporary stay.

Colliers International Unit 501 Ayala Life - FGU Center, Cebu Business Park

Receptionist June 20, 2016 - August 2, 2016

In charge of the operations in the lobbies of Grand Residences' Tower A and Tower B, such as handling the complaints of the residences.

Doing office work for the property manager and administrative assistant.

Teleperformance 3/F Insular Life Bldg., Cebu Business Park, Cebu City

Billing Consultant August 10, 2016 - April 5, 2017

Handles billing complaints of Telstra consumers and Bigpond internet inquiries.

SKILLS

Ability to write clear, comprehensive and grammatically correct documents.

Confident and fluent in English speaking skills.

Ability to work in diverse teams and to communicate well with others

Ability to listen analytically and act accordingly

Knowledgeable in using Microsoft Word and Powerpoint

Can handle situations (e.g. complaints) in a calm, professional and orderly manner

INTERESTS

Reading

Writing

Surfing the internet

Listening to music

Watching historical documentaries and movies

Contact this candidate