Casey Donaldson

Corona,CA

aczr8l@r.postjobfree.com

951-***-****

Experience: Smith & Noble (currently employed) Quality Assurance Expert

Research errors in ordering to prevent repeated issues

Manage documentation and paperwork

Manage communication between representatives, manufacturers and customers

Works independently and as part of a larger team

Coaches and encourages representatives to improve product knowledge and reduce errors

Intrado (2009-2014) Senior Data Analyst/Project Specialist

Supervision of account analysts; managed training

Data research and entry; managed all account projects

Managed multiple accounts; assisted with all others

Wrote, edited and maintained all docutmentation

Liquidyne Process Technologies (2008) Office Manager

Managed office paperwork; filing, scanning, and office mail

Tracked all orders,customer requests & problem resolutions

Entrusted with office keys and alarm code for opening and closing procedures

Responsible for scheduling appointments & travel for president

Walt Disney World (2007) Intern

Trained new employees on equipment and procedures

Proceeds orders and maintained a clean environment

Learned multiple stations to assist where needed

Personal: I am a positive, creative and energetic person. I spent over ten years volunteering with animals and young adults through Golden Retriveer Rescue of he Rockies and the I Have A Dream Foundation respectively. I spent three years as the Vice President of Public Relations for the Intrado Toastmasters club and one year as the Vice President of Marketing for the same organization. I've been a writer and an editor for multiple newsletters and I have a passion for random trivia and Hollywood facts.

Education: Ralston Valley Senior High School - Graduated 2004

University of Colorado - in progress: B.A. English - Literature/Communications

Toastmasters Int. - Certified Advanced Leader & Advanced Communicator

Proficiencies: Microsoft Office

Type 95 Words Per Minute with 0 Errors

10-key proficient

Strong organizational skills; strong interpersonal skills