Microsoft Office Manager
Resume:
Casey Donaldson
Corona,CA
**************@*****.***
Experience: Smith & Noble (currently employed) Quality Assurance Expert
Research errors in ordering to prevent repeated issues
Manage documentation and paperwork
Manage communication between representatives, manufacturers and customers
Works independently and as part of a larger team
Coaches and encourages representatives to improve product knowledge and reduce errors
Intrado (2009-2014) Senior Data Analyst/Project Specialist
Supervision of account analysts; managed training
Data research and entry; managed all account projects
Managed multiple accounts; assisted with all others
Wrote, edited and maintained all docutmentation
Liquidyne Process Technologies (2008) Office Manager
Managed office paperwork; filing, scanning, and office mail
Tracked all orders,customer requests & problem resolutions
Entrusted with office keys and alarm code for opening and closing procedures
Responsible for scheduling appointments & travel for president
Walt Disney World (2007) Intern
Trained new employees on equipment and procedures
Proceeds orders and maintained a clean environment
Learned multiple stations to assist where needed
Personal: I am a positive, creative and energetic person. I spent over ten years volunteering with animals and young adults through Golden Retriveer Rescue of he Rockies and the I Have A Dream Foundation respectively. I spent three years as the Vice President of Public Relations for the Intrado Toastmasters club and one year as the Vice President of Marketing for the same organization. I've been a writer and an editor for multiple newsletters and I have a passion for random trivia and Hollywood facts.
Education: Ralston Valley Senior High School - Graduated 2004
University of Colorado - in progress: B.A. English - Literature/Communications
Toastmasters Int. - Certified Advanced Leader & Advanced Communicator
Proficiencies: Microsoft Office
Type 95 Words Per Minute with 0 Errors
10-key proficient
Strong organizational skills; strong interpersonal skills
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