Administrative Assistant Office

MONICA MAKLEY

St Petersburg, FL C: 727-***-**** ********@*****.***

Energetic, organized, and professional Receptionist/Administrative Assistant with numerous years of high-level executive support roles, committed to delivering high quality results with little supervision. Dedicated, focused, excel at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Professional and mature Resourceful Strong interpersonal skills Scheduled Meeting Self-starter Dedicated team player MLS Quick books

Microsoft Office proficiency

Excel spreadsheets

Meticulous attention to detail

Results-oriented Self-directed

Expense Reports

Travel Arrangements

Successfully planned and executed corporate meetings, lunches and special events for groups and employees. Increased office organization by developing more efficient filing system and customer database protocols. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Currently looking for work Contact work assignments ended.

2013 to 2014– Receptionist- Mutual Insurance Inc.

Multi line phones, greeting visitors, printing invoices/polices, filing, data entry, catering etc. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Served as central point of contact for all outside vendors needing to gain access to the building. Dispersed incoming mail to correct recipients throughout the office.

2011-2012 - Office Assistant - Seasonal H&R Block

Multi line phone system, Appointment scheduling, Checked in/out clients, Posted payments, balanced drawer. Also daily reports, filing and general office duties. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

2010 to 2012 - Receptionist - Honda of Port Richey and Palm Harbor Honda

Multi line phone system. Maintained the front desk and reception area in a neat and organized fashion. Also ran daily reports, and created spreadsheets. Also assisted in account Dept. filing etc.

2008 to 2010 - Receptionist/Administrative Assist. to HR Dept. - GSP Marketing Corp

Multi line phone system, greeted visitors, invoicing, reports, expense reports, planning meetings, catering, tested potential candidates for job openings. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms.

2005 to 2008 Receptionist/Administrative Assist First American Title Insurance Co.

Multi line phone system. Planned travel arrangements for 17 executives and staff. Created and maintained Cross Sell and Marketing spreadsheets using advanced Excel functions and calculations to develop reports and lists. Dispersed incoming mail to correct recipients throughout the office. Maintained and reserved the executive conference room calendar. Ordered office supplies.

2003 to 2005 Receptionist/Administrative Assistant Sentry Management, Inc.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. as central point of contact for all outside vendors needing to gain access to the building. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, and handled all incoming and outgoing correspondence. Received and distributed faxes and mail in a timely manner. Assisted with Financial, budgets, and architectural requests from homeowners to Property Managers for the process of approval.

2002 to 2002 Office Administrator Re/Max Realty

MLS Sales Contract Entry, MLS Listing Entry on realtor's website, downloaded picture, Quick Books Entry for Escrow & Commission Accounts, monthly sales reports, assisted agents, customers, ordered and followed up on required documents needed for closings etc. closed out file, by issuing escrow, and commission checks. Properly routed agreements, contracts and invoices through the signature process. Received and screened a high volume of internal and external communications, including email and mail.

1999 to 2001 Access Control Administrator /Office Support Tech Data Corporation

Greeted visitors, screened multi line phone calls for executives and other employees, monthly expense reports, scheduled meetings. Created and maintained spreadsheets using advanced Excel functions and calculations to develop monthly budget spreadsheet for the Corporate office as well as the District offices. Acted as liaison between Loss Prevention Dept. Supervisor, Director & Employees, Maintained Badge Access entry, Misc. office projects, typing, filing etc. Planned travel arrangements for executives. Served as central point of contact for all outside vendors needing to gain access to the building. Dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors.

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