MARICRIS BALDAZO ABESAMIS
# *** ** ***** ******** ******** City
Email: ************@*****.***
OBJECTIVE:
I am seeking a company where I can use my experience and education to help the company meet and surpass its goals.
I want to be part of the success in an environment of growth and excellence.
SKILLS & ABILITIES:
Good interpersonal skill and computer literate
Creative and self-motivated
Can easily adjust to different people’s mood and attitude
A dedicated worker with a strong desire to excel and learn
A hardworking individual with a high sense and responsibility and commitment to assigned job.
WORK EXPERIENCE AND ON JOB TRAINING:
(OJT) BUREAU OF INTERNAL REVENUE ( June 2, 2014 – August 22, 2014 )
-Encoder, filling the papers of the payer, receiving the files
EXPERIENCE - CABLELINK AND HOLDINGS CORPORATION
(LINKSERV CONTACT SERVICES) June 2015 – PRESENT
-Provides services to the customers about product concerns, billing, internet connection problem and cable reception problems.
-Identify, research, and resolve customer issues using the computer system.
-Provide customers with product and service information.
-Transfer customer calls to appropriate staff.
-Troubleshoot basic internet problems.
-Inbound and outbound calls ( Local Account)
-Files documents
-Handle phones, inquiries and complains.
EDUCATIONAL BACKGROUND:
Bachelor of Science in Business Administration Major in Human Resources Development Management. (2011 – 2015)
UNIVERSITY OF CALOOCAN CITY
Gen San Miguel St Sangandaan Caloocan City
Talipapa High School (2007 – 2011)
250 JP Ramoy Talipapa Novaliches Caloocan City
Talipapa Elementary School (2001 – 2007)
157 JP Ramoy Talipapa Caloocan City
PERSONAL INFORMATION:
NATIONALITY Filipino
BIRTHDATE December 28, 1994
BITHPLACE Manila
GENDER Female
MARTIAL STATUS Single
RELIGION Roman Catholic
WEIGHT 20.7 Kg.
HEIGHT 5’1
MOTHER Marilou Abesamis
FATHER Ricarte Abesamis
REFERENCES:
Mrs. Shiela Viana Hernandez
CABLELINK AND HOLDINGS CORPORATION
Office in Charge
Ms. Catherine Tibig
BESTLOAN CREDIT AND COLLECTION
Accounting Clerk
Mr. Ivan Ace Dela pena
CRAWFORD AND COMPANY BROADSPIRE
Intake Representative
I hereby certify that this above information is true and correct to my best knowledge and belief.
ABESAMIS MARICRIS