Customer service, manager, great with computers and also hands

William Bowman

Phone: 240-***-**** Email: **************@*****.***

a high energy Motivated technician seeking employment.

EDUCATION

Computer Science, BS

Bowie State University

Currently Attending. Expected Graduation May 2019

Computer Engineering

College of Southern Maryland

Attended 2015-2016

SKILLS

Excellent interpersonal, analytical, and organizational skills

Ability to gather data, compile information and prepare logical reports and recommendations

Ability to establish and maintain productive working relationships with internal and external clients

Experienced in setting my work assignments and meeting challenging goals

Technically sound, dedicated, hard worker

Excels in both structured and relaxed environments

EMPLOYMENT HISTORY

Building/Special Event manager 09/2016-04/2017

Bowie State University

Made sure building was always in best condition every day.

Assist students with directions of campus directory.

Provided on the job training.

Resolve all conflicts that occurred during an event.

Membership & Front Desk Attendant 08/2015-08/2016

Waldorf Fitness Center

Greet customers entering establishments.

Assist customers by providing information and resolving their complaints.

Issue receipts, refunds or credits due to customers.

Answer customers' questions, and provide information on procedures or policies.

Supervise others and provide on-the-job training.

Membership & Front Desk Attendant 01/2015-08/2015

Waldorf Sport and Health

Improved customer satisfaction through expert resolution of conflicts, issues and

Concerns.

Worked closely and promptly with manager(s) assisting in the daily operations of

the business.

Answered and managed incoming and outgoing calls while recording accurate messages.

References Available Upon Request

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